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Eracle Hotel

4.0 star property
Pet-friendly hotel with free parking connected to a shopping center in Volla

Choose dates to view prices

Photo gallery for Eracle Hotel

Panoramic Room | Premium bedding, minibar, in-room safe, desk
Lobby
Quadruple Room | Bathroom amenities | Free toiletries, hair dryer, slippers, towels
Condo | Premium bedding, minibar, in-room safe, desk
Outdoor dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Pet friendly
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
Via San Giorgio 76, Volla, NA, 80040
  • Place, Auchan Mall
    ‪6 min drive‬
  • Place, Hospital del Mare
    ‪6 min drive‬
  • Place, Vesuvius National Park
    ‪9 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪9 min drive‬

Room options

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Economy Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, desk

Standard Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Panoramic Room

Panoramic Room | Premium bedding, minibar, in-room safe, desk

Panoramic Room

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room | Premium bedding, minibar, in-room safe, desk

Classic Triple Room

  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, minibar, in-room safe, desk

Family Quadruple Room

  • Sleeps 4
  • 4 Twin Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Family Studio Suite

Family Studio Suite | Premium bedding, minibar, in-room safe, desk

Family Studio Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Premium bedding, minibar, in-room safe, desk

Junior Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Condo

Condo | Premium bedding, minibar, in-room safe, desk

Condo

  • 3 bedrooms
  • Sleeps 7
  • 3 Queen Beds

View all photos for Condo

Condo | Premium bedding, minibar, in-room safe, desk

Condo

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Condo

Condo | Premium bedding, minibar, in-room safe, desk

Condo

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, minibar, in-room safe, desk

Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Volla

Located 3 mi (4.9 km) from Auchan Mall, Eracle Hotel is within a 10-minute drive of other popular attractions like Vesuvius National Park. This 29-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym. It's connected to a shopping center in central Volla, 4.5 mi (7.3 km) from Mount Vesuvius, and also 7.3 mi (11.8 km) from Port of Naples.

What's nearby

  • Auchan Mall - 6 min drive - 3.5 miles
  • Hospital del Mare - 6 min drive - 2.5 miles
  • Vesuvius National Park - 9 min drive - 3.2 miles
  • Mount Vesuvius - 9 min drive - 3.2 miles
  • Spaccanapoli - 10 min drive - 5.7 miles

Getting around

  • Madonnelle Station - 3 min drive
  • Casalnuovo Station - 10 min drive
  • Naples Intl. Airport (NAP) - 32 min drive

Restaurants

  • ‪In Piazza - ‬12 min walk
  • ‪Picasso Lounge Bar - ‬5 min walk
  • ‪cosmopolitan - ‬7 min walk
  • ‪Sustable - ‬10 min walk
  • ‪Bistrot Dalí - ‬5 min walk

About this property

Eracle Hotel

Pet-friendly hotel with free parking connected to a shopping center in Volla
Guests of Eracle Hotel enjoy features like a gym, free WiFi in public areas, and a terrace. There's free parking, and a shuttle from the hotel to the airport (available 24 hours) for EUR 25 per vehicle. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities and a vending machine.
Guests can expect 40-inch plasma TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include balconies, minibars, and safes.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: EUR 10 for adults and EUR 10 for children

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 25 per vehicle
  • Crib (infant bed) fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Eracle Hotel Volla
Eracle Volla
Eracle Hotel
Eracle Hotel Hotel
Eracle Hotel Volla
Eracle Hotel Hotel Volla

Frequently asked questions

Is a free cancellation option available at Eracle Hotel?

Eracle Hotel provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What's there to see close to Eracle Hotel?

This hotel is located in Volla, close to Port of Naples, Herculaneum, and Spaccanapoli. You'll also find Mount Vesuvius and Vesuvius National Park within a short drive.

Is there parking available at Eracle Hotel?

Yes, self parking is offered for free at the hotel.

Does Eracle Hotel include a casino?

No, Eracle Hotel doesn't have a casino.

Is there an indoor pool at Eracle Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Eracle Hotel?

Amenities that appeal to couples at this hotel include in-room massages, a minibar, and premium bedding.

Are there hot tubs at Eracle Hotel?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Eracle Hotel have a restaurant that serves breakfast?

Eracle Hotel offers buffet breakfast for a surcharge though there is no restaurant.

Does Eracle Hotel allow pets to stay free of charge?

Yes, pets stay free at Eracle Hotel.

Does Eracle Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Eracle Hotel?

The closest major airport to Eracle Hotel is Naples Intl. Airport (NAP), which is 5.5 mi away (32 minutes by car).

Are there rooms with balconies that I can book at Eracle Hotel?

Yes, every guestroom at Eracle Hotel comes with a balcony with some featuring mountain views.

Reviews

Eracle Hotel Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 80 out of 217 reviews
Rating 8 - Good. 91 out of 217 reviews
Rating 6 - Okay. 26 out of 217 reviews
Rating 4 - Poor. 14 out of 217 reviews
Rating 2 - Terrible. 6 out of 217 reviews

Reviews

10/10 Excellent

Hongshi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious. The down side is the blanket was kind of too thick.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jake

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel if you need somewhere near airport

Rooms were very clean and had everything we needed. The staff were very helpful and friendly. I can't really fault the hotel for the price.
Stayed 1 night in Apr 2023

6/10 Okay

David

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel … poor service

Service was poor . Staff not helpful. However it all made sense when I witnessed the boss lady “screaming” at the staff for 15 mins in front of all guests ! I guess that’s why staff looked miserable! Shame cos the hotel is great otherwise. Rooms were very spacious and clean and look like they have been modernised and close to airport! Lobby smells of smoke as guests smoke by front door .
Stayed 1 night in Oct 2022

8/10 Good

Yitzhak

Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was lovely and spacious but a little difficult to find the hotel...
Stayed 1 night in Jun 2019

8/10 Good

C, Volla, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a breeze and room is updated and clean.
Stayed 1 night in Sep 2018

6/10 Okay

George

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Was an acceptable stay but needs improvements

I was unable to get past the gate to the parking lot to check in as the buzzer on the gate did not appear to be working inside. I was not sure why the check-in girl told me she would have to keep my passport for 10 minutes to do the check-in. I said OKand waited at the counter the process only took 2 minutes and the she returned it. When I got to the room the toilet seat was broken. I went down to the desk and was given the room next door. The changed room was acceptable but the TV remote that I was given by the front desk did not work, so once again I had to return to the front desk to get one that worked. Upon checking out I wanted to have some breakfast/coffee and was told at the front desk that the breakfast was on the second floor. My room was on the second floor so had I known it earlier I could have had it before I went down to check out.
Stayed 1 night in Sep 2018

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID!!

I have pictures that I have taken showing how bad the room is, Hotels.com will not let me send them the pictures after I called them on the phone to complain about the room. It was not clean. The area around the hotel is very dirty. The area is so bad (as told to us by our taxi driver) that the hotel has a large security fence around the outside that stays closed all day long and you need to be buzzed in. Possibly the worst hotel I have ever stayed in. They also market themselves as having airport transportation however they do not, instead they just call you a taxi.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Location of the property was a major let down. Very dangerous part of town. The property had to have a security gate to let guests in so that they are safe. The hallways are very dark and eerie. The bed sheets in the room were slightly dirty and the beds were slightly broken.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Great hotel

The staff were very friendly and helpful. Rooms were very clean. Nice cheap restaurants near by
Stayed 3 nights in Sep 2018

10/10 Excellent

martin, miami, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, great accomodation and great value!
Stayed 1 night in Aug 2018

4/10 Poor

Aydin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is far from the city, don't even think about it if you don't have a car. It was not that clean. The safe box was not working and they couldn't fix it.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Near hotel

Clean, comfortable room 15 min from airport. No information in room about facilities or local amenities. Gated facility requiring buzzer entry. Can walk to restaurants. Run down part of town, rubbish everywhere, all properties gated.
Stayed 1 night in Jun 2018

10/10 Excellent

Michel

Liked: Cleanliness, property conditions & facilities, room comfort

Good deal

Pretty good hotel for the price we paid. Would definitely recommend.
Stayed 1 night in May 2018

10/10 Excellent

Shantanu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New, Clean and Amazing Breakfast

I did not expect much from the hotel when I booked this online. But to my surprise it was really good. It was clean, well maintained and had all necessary amenities. Breakfast here really surprised me with overall variety with ample options. Negative for hard to reach by public transport, but good if you have a car. I have no clue if this was a city policy or not but they did not have AC on. It was centrally controlled for the entire hotel and was off.

2/10 Terrible

Celia

Location it is not for tourists

We didin't stay at this Hotel because of location. There is nothing near by, no public transportation.

6/10 Okay

Sarah, Texas

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel is fine, but location is generally not good

This hotel was reasonably close to the airport and they can arrange for a cab, but the cab is expensive because it is outside Naples in Volla. You need to know this, because they have a 18 euro surcharge on cabs outside of Naples. Front desk staff were marginally helpful and polite. There was no effort to assist with breakfast of any kind --we had flights that left early and needed taxi at 6 am--they would not provide coffee or any support for this--I asked the night before but were not at all accommodating.
Stayed 1 night in Mar 2018

10/10 Excellent

Ade, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic experience in Naples

The room size, cleanliness and hotel staff customer service were fantastic.
Stayed 3 nights in Apr 2017

10/10 Excellent

Bali, Kempston, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a great experience, all staff extremely helpful, day and night.
Stayed 6 nights in Sep 2017

8/10 Good

Theresa, Bradford UK

Disliked: Property conditions & facilities

Car, kettle and coffee!

Don't come to the hotel Eracle without a car, a kettle or coffee. The nearest, cafe/restaurant or shop is quite a Walk. There's a mini bar but no kettle or tea making facilities. Parking is FREE. Garden roof has no foliage .'Good price!
Stayed 3 nights in Aug 2017

4/10 Poor

ANGELA M

Liked: Staff & service
Disliked: Property conditions & facilities

Good looking but very underwhelming; falling apart

We booked this hotel to just stay the night in Napoli as our flight got in very late. It was only accessible by expensive taxi, and the neighbourhood is shocking. I definitely wouldn't have walked around looking for food etc. The room and hotel initially looked quite nice - however on closer look many things were broken. The door handle of our room pulled off, there was this random beeping that we struggled to turn off, and worst of all the shower did not drain!!! One likes to have a shower but not flood the bathroom at the same time! The only redeeming factor was the pleasant breakfast - we had good coffee and tea and there were quite a few options for food. I think this hotel was a good idea but there is absolutely NO upkeep at all - it's sort of falling apart. Another redeeming factor was the willingness of staff to organise cabs for us. I wish we had just rented the car from the night before - would have saved a lot of hassle. I'm also sure someone was checking in with a [paid for woman] when we were checking in late at night - says a bit about the area.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good value if just looking for a sleepover.

Hôtel is in a sort of industrial park area but not far from a downtown with restaurants and services
Stayed 1 night in Jun 2017

6/10 Okay

Sarah, NJ

Liked: Staff & service
The staff are great although at times difficult to communicate due to language barrier but they try to help as much as they can. The room is clean but the hallways lighting is TOO dark. The pool although not in use is filthy not a good sight to see if that is what you see outside your window. From our window you can see Mt Vesuvius but also abandoned construction buildings as well. The location is quiet but far from everything else.

8/10 Good

srihari

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

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