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White Horse Hotel

3.0 star property

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Suite, 2 Bedrooms | 1 bedroom, iron/ironing board, free cribs/infant beds, free WiFi
Public bath
Exterior
Pool
Double Room | 1 bedroom, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
3020-647 Echoland Hokujou, Kitaazumi-gun, Hakuba, Nagano, 3999301
  • Place, Hakuba Ski Jumping Stadium
    ‪3 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪15 min walk‬
  • Place, Hakuba 47 Winter Sports Park
    ‪18 min walk‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, iron/ironing board, free cribs/infant beds, free WiFi

Double Room

  • Sleeps 4
  • 1 Queen Bed

View all photos for Triple Room

Shower, free toiletries, hair dryer, slippers

Triple Room

  • Sleeps 5
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, iron/ironing board, free cribs/infant beds, free WiFi

Quadruple Room

  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms

  • Sleeps 7
  • 2 Twin Beds, 1 Double Bed and 1 Twin Bunk Bed

View all photos for Twin Room

Shower, free toiletries, hair dryer, slippers

Twin Room

  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Hakuba

Located in Echo Land within a 5-minute walk of Hakuba Ski Jumping Stadium, White Horse Hotel is within a 15-minute stroll of Hakuba Saegusa Art Museum. This 13-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Hakuba Ski Jumping Stadium - 3 min walk - 0.2 miles
  • Hakuba Happo-One Ski Area - 15 min walk - 0.8 miles
  • Hakuba 47 Winter Sports Park - 18 min walk - 1.0 mile
  • Hakuba Olympic Museum - 18 min walk - 1.0 mile
  • Happo-one Adam Gondola - 4 min drive - 1.3 miles

Getting around

  • Hakuba Station - 12 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 105 min drive

Restaurants

  • ‪トロイメライ - ‬11 min walk
  • ‪Sounds Like Café - ‬2 min walk
  • ‪Sanfermo Pizza Et Bbq - ‬12 min walk
  • ‪Penguin Cafe - ‬3 min walk
  • ‪Calico - ‬2 min walk

About this property

White Horse Hotel

Guests of White Horse Hotel enjoy free WiFi in public areas, meeting rooms, and express check-in. There's free parking and a free train station shuttle. Front-desk staff can assist with concierge services, luggage storage, and securing valuables. Other amenities at this ski hotel include express check-out, a terrace, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and children's slippers. Other standard amenities include sitting areas, refrigerators, and coffee makers. Housekeeping is available once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.
Private bath/onsen services include an indoor private bath (in communal space). Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 PM to 11:00 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Playground
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Private indoor bath (no minerals) in communal space
  • Public bath open from 2:00 PM - 11:00 PM
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free extra futon

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Fusuma (room partition)
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Separate sitting area
  • Tatami (woven mat) flooring
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for private bath/onsen. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

WHITE HORSE HOTEL Hakuba
WHITE HORSE Hakuba
WHITE HORSE HOTEL Hotel
WHITE HORSE HOTEL Hakuba
WHITE HORSE HOTEL Hotel Hakuba

Frequently asked questions

What's there to do near White Horse Hotel?

This hotel is situated in Echo Land, just steps from Hakuba Saegusa Art Museum, and within a 10-minute walk of Hakuba Ski Jumping Stadium and Hakuba Art Museum. You'll also find Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort within a short drive.

Is parking available on site at White Horse Hotel?

Yes, self parking is offered for free at the hotel.

Does White Horse Hotel have a casino on the premises?

No, White Horse Hotel doesn't have a casino.

Is there an indoor pool at White Horse Hotel?

No, there is no indoor pool at this hotel.

Is White Horse Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a bar and a restaurant.

Are there hot tubs at White Horse Hotel?

No, this hotel doesn't have a spa tub.

Does White Horse Hotel have a restaurant with a breakfast menu?

Yes, White Horse Hotel serves free English breakfast each morning from its restaurant.

Does White Horse Hotel allow pets to stay free of charge?

No, pets aren't allowed at White Horse Hotel.

Does White Horse Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at White Horse Hotel?

No, there aren't any guestrooms with balconies at White Horse Hotel.

White Horse Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Qin Ran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited Hakuba with my girlfriend during the Snow Machine festival. The White Horse hotel is a privately owned boutique, and Tony was very friendly and helpful during our stay. I especially liked the included breakfast that fueled energy for snowboarding and the shuttle service to and from the mountains. The only confusing part was during the initial tour, Tony didn't mention that we were expected to use the shared onsens for showering. I'm not sure if this is common practice in Japan, but we were later confused about why our room didn't include a shower.
Stayed 5 nights in Mar 2026