Cedar Park Whirlpool Suites

Hairdryer in room not working. Smelled burning as soon as i turned on. Room smelled like stale ashtray. Huge turn off.

I did not like that the room had a bit of a smell ,

Convenient Location, Excellent service, Great breakfast

We had an issue with our room and were told we would be compensated.. it’s been 2 weeks and I haven’t heard back from the manager. It’s a shame.. this property has potential but it just didn’t feel safe or clean.

Really enjoyed staying here. Room is big and clean. a limo service to foxwoods was provided and included with the reservation.

The ashes all over the floor and no phone in the rooms!! Weird layout like a hospital

There were tiny ants on the bedside table! I was so disturbed when I woke up and picked up my purse off of it. (No food was ever put there!) We also only had less than half a roll of toilet paper--no additional rolls in room. Unfortunate stay.

The room was very dirty and smelled a bit. The floor had stains all over it to the point we decided to keep our shoes on. Even the bathroom floor was gross and stains around the sink. When we went to got to sleep we even slept in our clothes witch we never have had to do at a hotel.

We had booked a non smoking room. When we arrived we got a smoking room. I went to the front desk to switch our room and the receptionist told me that’s what you get when you book from a third party. I will never stay at cedar park again. Room was dirty and we left immediately. We never spent the night there.. Waste of money.!!

Electrical Outlets in bathroom didnt work, room smelled like cigarette smoke. Limo ride to & from casino was included which was a plus, driver was great. Room was relatively clean and jacuzzi tub was roomy.

Disappointed that the office and continental breakfast did not open until 7:30. We had to check out by 7:00 a.m. and had to call a number in order to check out. Have never stayed in a place where no one was available in the morning and most breakfasts start at 6, 6:30 the latest.

Former office buildings converted to hotels. Room was disappointing based on booking a “luxury king room with spa tub”. My room had no less than 4 Daddy long leg spiders. I also booked a “deluxe double queen” for friends we were traveling with. Rooms are odd to say the least. Six styles of furniture in each room. Everything is mismatched (not in a shabby chic sort of way), tile floors and curtains are old. We had a dorm size fridge in our luxury room, our friends had a full size fridge in their room which cost significantly less. Most disappointing was the lack of temperature control in our shower. We only stayed the night so when showering the morning of departure we quickly realized we had zero control over the shower temperature, it would either scald you or you couldn’t get any water. There was a handicap shower head and a regular fixed shower head. In order to get the handicapped shower head to work you had to turn a handle which fell off in your hand but even that shower had no temperature control. When my husband went to the manager he asked my husband what he wanted him to do rather than offering a fix. I tried using the spa tub and proceeded to set off fire alarms because the vent in the bathroom couldnt vent adequately. I was in for 2 minutes when the fire alarm started going off. It sounded for long enough to wrap in towel and it stopped got back in and off went the alarms again! Tub over! Not luxury by any stretch of the imagination, more like camping

I have never stayed in a worst hotel in my life...the room was discusting and smelled horrible...my body was itching really bad the next morning...I couldn’t get ahold of anyone to try and change out the room..by far the worst experience I’ve ever had

Place was dirty when going to complain and asked for money back manager never came back residence that live there work the desk when she diving limousine to casino

Shower had no water pressure at all. Stains on ceiling and walls. You hear you neighbors thin walls and floors.