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Al Bustan Palace, a Ritz-Carlton Hotel

5.0 out of 5.0

Recent guest reviews

Al Bustan Palace Hotel is one of the most famous hotels in the Gulf region, which was opened in the 1980s to host the heads of state and senior officials who come to the Sultanate either on official visits or private visits. The Al Bustan Palace Hotel is a 5-star hotel with spacious rooms, multiple suites and event halls.

Wonderful 10 night stay at this destination hotel in Oman. Excellent facilities and spacious surroundings to enjoy Ritz Carlton hospitality. The quality and selection of food in the hotel restaurants was very good, the Chinese restaurant with the traditional Tea Dancer and the lovely staff working at the beachside pavilion restaurant made the whole stay idyllic. As expected wine prices can be much higher, but there are some keener priced ones to be found. Plus daily happy hour late afternoon is a great way to finish the day poolside. Kids club activities were well received. Trips beyond the hotel are easily arranged and getting to Muscat downtown is not far away. The hotel has now undergone a huge refit and having seen the plans the hotel will be even better in terms of luxury. One of the best hotels in the region.

The Hotel is located nearer to the old Muscat City and is a bit away from the hum drum city life. The visitor will be attracted to the cozy, serene and safe atmosphere. The staff are quite hospitable and prevailing ambience gives you an inclination to come here again and again. You don't feel like you are a normal customer but one of the elite and preferred one!

The hotel is amazing, the location is just perfect. The hotel was relatively quiet when i visited in October, i was celebrating my birthday. Our suite was just incredible had a excellent sea view. The best thing about the hotel is their six senses spa, i highly recommend you Hamman Massage.

describes this hotel perfectly. The whole venue is simply breathtaking. The beach and pool area are a paradise fantasy come true. The Spa is more than worth a visit, it is an amazing experience. We stayed 11 days and enjoyed every minute of our holidays!! Highly recommended!

Wow what a place. Elegant, beautiful and service was phenomenal. The brunches were just out of this world... home made fruit yoghurts my daughter will never forget. The staff were amazing. We stayed 3 nights and could have easily extended another 3 weeks had it not been for our budget!! Incredible incredible... definitely a place to experience. Thank you to the Entire team.

Oman has so many wonderful hotels but Al Bustan Palace is a very special place. beautiful landscapes around and wonderful stuff. there are several restaurants to eat and the rooms with sea view the best. i had a excellent time there.

In summary: friendly service, nice grounds surrounding the hotel and the quality of the food was good, not exceptional. The hotel is quite impressive, as the name would suggest, a real palace. Due to the kids we got a very nice upgrade for a room with direct access to the pool, which we enjoyed so much! The rooms are outdated, but I am sure that after the refurbishment they will look amazing. After coming from the Shangri-La, our kids were a bit disappointed with the main swimming pool, but the views to sea were very beautiful and the chairs around the pool are setup nicely. The hotel is more suitable for adults or families with older children, but perhaps I had that feeling because that were almost no kids at the time. I'm quite picky about the food. For me the quality of the food varied by type of dish. Breakfast was good (we especially liked the selection of tropical fruit which included rambutan and mangosteen), with enough choice and good service. We also booked for the Friday brunch and enjoyed sitting outside having our drinks and food. In terms of quality I had tasted better at brunches, but it was a very nice experience anyway. Also, we talked to some of the staff and had the feeling they were quite content working in the hotel. We would love to see the hotel in the 'new style' in a future visit to Muscat! Who knows...

Did not disappoint. The Ritz Al Bustan offers a beautiful escape with well landscaped grounds, spacious rooms with a sea view and stunning seafood at the Beach Pavilion Bar & Grill. It was lovely to relax on the hammocks provided in the garden. Definitely recommend.

We stayed at the Al Bustan Palace for 5 nights and throughly enjoyed our experience. We had a lagoon room which was lovely - traditional decor and direct access into the swimming pool from our balcony. The grounds were very well kept and staff were friendly and attentive. I was unwell at the end of our stay and staff could not have been more helpful - they arrived with a gorgeous bouquet of flowers for me and provided free room service food and drinks for my husband. We will definitely return if we are in Oman again and can't wait to see the hotel following the upcoming renovation.

Muscat 114 Oman Muscat

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Private beach

Located 1.8 mi (2.9 km) from Marina Bandar Al Rowdha, Al Bustan Palace, a Ritz-Carlton Hotel is within a 10-minute drive of National Museum of Oman. This 250-room, 5-star resort welcomes business and leisure travelers with 4 outdoor pools, a private beach, and 3 restaurants. Bait Muzna Gallery and Bayt Al Zubair Museum are also a short drive from this Muscat resort.


Dining

There are ample dining options with 3 onsite restaurants, including Al Khiran Terrace, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee each morning from 7 AM to 11 AM.


Rooms

All 250 air-conditioned rooms provide balconies, minibars, and coffee makers. Guests can expect free WiFi and LCD TVs with satellite channels and DVD players. Bathrooms offer hair dryers, free toiletries, and bathrobes. Free newspapers, free bottled water, and safes are also standard.


Property features

Guests of Al Bustan Palace, a Ritz-Carlton Hotel have access to a private beach, 4 outdoor pools, and a fitness center. There's free valet parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a sauna, outdoor tennis courts, and free WiFi in public areas.

Room options

Deluxe Room, Balcony, Mountain View (Guest)

King 1 | Twin 2 | Sleeps 3

Room (Bustan Lagoon)

King 1 | Twin 2 | Sleeps 3

Deluxe Room, Sea View

King 1 | Twin 2 | Sleeps 3

Executive Suite, Sea View

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 2156 reviews