This is the best hotel I’ve ever stayed at. The staff at reception were very friendly. The room was modern, clean, and bright. The temperature inside the rooms was great and it was nice to have control over the air conditioning. There were outlets next to the beds, complimentary coffee and a bottle of water in the room. A kettle to boil water. The TV was large and modern. It was also super quiet. I couldn’t hear noise from the outside or the other rooms. Breakfast had a great variety of foods. The location was fantastic, a short walk from the S-Bahn (goes directly to the airport or main train station), and the Tram stops directly on the street out front (with service to the main train station, as well as Karlsplatz). There’s a super market out front as well that’s open until 8pm. Only down sides were I had reserved a room with a queen bed but received two full beds. I did not complain though since the room was so nice and the beds were comfortable. The bathroom is a bit of an odd design, and the shower doesn’t have a curtain so the water just soaks the whole floor. Having lived in Asia this was the norm, but it would be nice if they provided sandals to walk around the wet bathroom in or something as they do there, or just put in shower curtains or a shower door to get rid of the problem. The bathroom door also doesn’t completely shut, there’s a gap that leaves airflow into the closet/room which could be a little uncomfortable if you are not traveling alone.
US quality hotel in Munich, close to main train line.
It is a HORROR story !!! The temperature in the room was extremely high ... after complaining a first time, they offered to send a technician to check and fix … they said that they did so while I was out … nothing changed, and I had very hard time sleeping … when I complained the next day, they said it probably is a problem with that room and offered that I move to another room … it is a real pain, but I did … still, the room was also very warm … when I complained a second time, they explained that I had to close the windows (which I had opened to get cool air in) for the AC to work … even hotels in Mexico write this clearly on the window … but, for this hotel, it is a BIG SECRET … I then closed the window, still nothing changed, and I had to suffer through the second night … I then complained for a third time … only then they explained that they CAN CONTROL the temperature of each room independently !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They then said that they lowered the minimum that the AC can reach … and asked me to set the control in the room to the lowest temperature …. they explained that the room may cool off in an hour (basically, the AC is crap) …. the last funny thing about this AC story, is that the control in the room only allows you to adjust the temperature within 3 degrees only … the entire AC system is crooked, and the entire attitude and how it was handled by the personnel is a disgrace to the Hilton brand (all this, and I am a Hilton Honors member) …. NOOOO
Clean hotel. Rooms were hot. No ac. Most of the staff is friendly. Overall we liked the hotel.
Very comfortable and clean, the staff was great. ........
This hotel was only a month or two old when I stayed here. It is very quiet, in spite of it being right next to the rail lines. Like all Hamptons, the breakfast is great. It is near an S-line terminal and H-line tram, both giving excellent access to the main train station.
Located in Westend within a mile (2 km) of Theresienwiese, Hampton by Hilton Munich City West is within 2 miles (3 km) of other popular sights such as Karlsplatz - Stachus. This 3.5-star hotel has 228 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a fitness center.
Free buffet breakfast is served on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 11 AM. At the end of the day, relax with a drink at the bar/lounge.
All 228 soundproofed accommodations feature a separate bedroom. 43-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer hydromassage showers and free toiletries. Sofa beds, electric kettles, and free local calls are other standard amenities.
Hampton by Hilton Munich City West features a fitness center, free WiFi in public areas, and conference space. Self parking is offered for EUR 22 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
This is the best hotel I’ve ever stayed at. The staff at reception were very friendly. The room was modern, clean, and bright. The temperature inside the rooms was great and it was nice to have control over the air conditioning. There were outlets next to the beds, complimentary coffee and a bottle of water in the room. A kettle to boil water. The TV was large and modern. It was also super quiet. I couldn’t hear noise from the outside or the other rooms. Breakfast had a great variety of foods. The location was fantastic, a short walk from the S-Bahn (goes directly to the airport or main train station), and the Tram stops directly on the street out front (with service to the main train station, as well as Karlsplatz). There’s a super market out front as well that’s open until 8pm. Only down sides were I had reserved a room with a queen bed but received two full beds. I did not complain though since the room was so nice and the beds were comfortable. The bathroom is a bit of an odd design, and the shower doesn’t have a curtain so the water just soaks the whole floor. Having lived in Asia this was the norm, but it would be nice if they provided sandals to walk around the wet bathroom in or something as they do there, or just put in shower curtains or a shower door to get rid of the problem. The bathroom door also doesn’t completely shut, there’s a gap that leaves airflow into the closet/room which could be a little uncomfortable if you are not traveling alone.
Dear Guest, we thank you for taking the time ro rate us. We would be happy to welcome you back in our Hotel again. Best Regards
US quality hotel in Munich, close to main train line.
Dear Madam/Sir, we thank you for taking the time to rate us. We appreciate this. Best regards,
It is a HORROR story !!! The temperature in the room was extremely high ... after complaining a first time, they offered to send a technician to check and fix … they said that they did so while I was out … nothing changed, and I had very hard time sleeping … when I complained the next day, they said it probably is a problem with that room and offered that I move to another room … it is a real pain, but I did … still, the room was also very warm … when I complained a second time, they explained that I had to close the windows (which I had opened to get cool air in) for the AC to work … even hotels in Mexico write this clearly on the window … but, for this hotel, it is a BIG SECRET … I then closed the window, still nothing changed, and I had to suffer through the second night … I then complained for a third time … only then they explained that they CAN CONTROL the temperature of each room independently !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They then said that they lowered the minimum that the AC can reach … and asked me to set the control in the room to the lowest temperature …. they explained that the room may cool off in an hour (basically, the AC is crap) …. the last funny thing about this AC story, is that the control in the room only allows you to adjust the temperature within 3 degrees only … the entire AC system is crooked, and the entire attitude and how it was handled by the personnel is a disgrace to the Hilton brand (all this, and I am a Hilton Honors member) …. NOOOO
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear that you were uncomfortable with the temperature of your guest room during your stay. I will address your feedback directly with our team. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Clean hotel. Rooms were hot. No ac. Most of the staff is friendly. Overall we liked the hotel.
Dear Mrs/Mr, thank you for taking the time to rate us. We would be happy to welcome you back to our house. Best Regards, Christos Varsamis
Very comfortable and clean, the staff was great. ........
Dear Sir/Madam, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
This hotel was only a month or two old when I stayed here. It is very quiet, in spite of it being right next to the rail lines. Like all Hamptons, the breakfast is great. It is near an S-line terminal and H-line tram, both giving excellent access to the main train station.
Thank you for taking a moment to share your experience. to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Dear Mr. Michael, we thank you for taking the time to rate us. We appreciate this. We would be happy to welcome you back in our hotel again. Best Regards, Christos Varsamis