Hotel Orritel West2.5 out of 5.0
Recent guest reviews
Excellent Property very well located and hygiene maintained. The staff has been very decent and very much responsive. Food quality and taste have been consistent. Worth a visit again and highly appreciated. Will surely recommend to my friends and colleagues.
Excellent property very well located hygienic n clean staff well mannered decent n well behaved food quality excellent value for money good for small get togethers .well situated nearby Lokhandwala complex n extremely reasonably menu...with good n LOVELY decore n well maintained..the interiors r very sober..feel good ..can b reapeted quite often.
The experience of my stay with my wife was amazing . . The staff was very courteous and helpful... we as a couple our very fussy abt the cleanliness factors to which we didint have any problems at all .. the location was best suited for us as it's not to far from the airport .. it's good value for money highly recommended.. maza aagaya
I had booked Hotel Orritel through booking.com via a friend's recommendation. They charged me Rs. 4,500+ per night (inclusive of all taxes). This rate is too too high compared to what other similar hotel offers. It is a dated hotel with tiny rooms and a tiny bathroom (you cannot even wash your hands in the micro-washbasin provided). My strong guess is that the charges are high only due to the location as this hotel is surrounded by happening places (pubs and restaurants and a mall just close by). Upon check-in at the reception, I was asked to pay the full amount for 4 nights, which was quite surprising compared to how other hotels operate. Probably they know that guests do not continue their stay here and therefore it is better to take full payment in advance. However, I paid Rs.10,000 as advance after negotiations. I was asked to wait as the room was not yet ready (even at 15:00 hours); and after a few phone calls from the reception, I was asked to proceed to the room. Once in the room, I was shocked to see that the housekeeping was still doing my room. The beds were being done, the floor was in the process of cleaning and the bathrooms were not done. I was given a chair to sit in the common area till they clean the room. This was unbelievable and unbecoming of any hotel that is supposed to provide decent service to its guests after charging a bomb. However, special mention has to be made for all the staff as they were professionally behaved right from the reception area to the room service and housekeeping and further on (except for the confusion that happened during check-in). 5-stars to the professionalism and attitude of the staff at this hotel (including the security guard). The in-room dining was pathetic and I regret my decision of placing an order. The chicken sandwich was way below any standards and its tasted awful. The breakfast was another disaster. Corn-flakes, 'only' cut-watermelon as fruit, canned fruit juice and upma/aloo porotha/dosa on each of the three mornings. The management should really look into improving the standards of this hotel with respect to the general upkeep, maintenance/upgrade of the property and its restaurant. Otherwise, you may soon lose on your only asset - your staff. It is only because of the attitude of the staff that I am giving an "Average" rating. Else I would have rated this "Poor". Will definitely not stay here in future.
What i remember of this hotel when I stayed their for almost a week or may be 2 weeks to join a new company in Mumbai in 2009. The Hotel had moist or sogging walls and a very small room. Obviously no view and construction happening near by so dust and noise all around. THe only good thing was a mall opposite the hotel and also the main road was near by so east to get Autos. I hope things have changed now.
It was excellent staying at Orritel, Very Warm staff, Good Food, Good Hygiene. Was personally taken by Mr. Atul Shah who made sure we were personally taken care of. Had randomly selected the Hotel through Just Dial as it was a short trip but will always be staying at Orritel on my other visits. Thanks to the Whole team of Orritel to make my stay comfortable and made me feel like home.
We were in Mumbai for a training on a very short notice and had full confidence in the support staff to adhere to one of the basic professional ethos ' To have quality in work delivered, you need to give time ‘. Hence, we didn't expected the moon from this property, but neither didn't we expected the intimidation from the receptionist 'Vicky' . The gent was brazen enough in his ask to us to submit the room fare, just after room check-in. Needless to stay that we rationale and didn’t went for his decree, bit one of my colleague did made the payment upfront. I understand there would have been a shadow of a unbilled stay of a uncivilized guest behind such an ask , but when it comes to hospitality, few things are primitive. The room was smelling monsoon, better housekeeping would have given us a tad comfortable to senses welcome. Breakfast was full & fine, and so was the sitting area which I believe would double up into a quaint eating spot in evenings. Had it not been for the diktat at reception, would have given this review a miss .
Visited Mumbai on a Business trip and booked a room at Orritel.. Superb reception.. lively ambience and surprise of Surprise.. got a free upgrade from a double room to a lovely roof top Verve Suite.. Very well maintained and decent staff. Great food at restaurant.. Had a great stay ..
I had stayed in this hotel for a night. The best part of this hotel is its location. It is in a lane opposite Infinity Mall. So getting a taxi is very easy. Since you are at walking distance from Infinity Mall, after day's work, you can move around in the mall and buy something for your family. Room service is very good. Rooms are clean. I have stayed in many such budget hotels in Mumbai, but I found this hotel to be better.
The hotel is located opposite Infinity Mall in Lokhandwala. Great location for the western suburbs. Ideal for business travellers and those who want a comfortable place to crash after a long days work. Breakfast is just okay. Hotels has laundry amenities.
- Free buffet breakfast
- Free parking
- Onsite dining
- WiFi in rooms and public areas (fees apply)
Located in Mumbai Suburban within a mile (2 km) of Andheri Sports Complex, Hotel Orritel West is within 2 miles (3 km) of Infinity Mall. This 26-room hotel welcomes guests with free breakfast and conveniences like free self parking and a conference center. It's also near Gilbert Hill and Shoppers Stop.
Free buffet breakfast is served each morning from 7:30 AM to 10 AM. This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.
All of Hotel Orritel West's 26 rooms are air-conditioned and have an array of amenities, including fireplaces, refrigerators, and coffee makers. Guests can expect to find WiFi and TVs with cable channels. Free newspapers, free bottled water, and ceiling fans are other standard amenities.
Hotel Orritel West features WiFi in public areas, a conference center, and a business center. You can take advantage of free parking if you drive. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.
Reviews from Trip Advisor
40% of guests recommend this hotelTotal of 51 reviews