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Taj Santacruz

5.0 out of 5.0

Taj Santacruz

5.0 out of 5.0

Recent guest reviews

Thank you for giving us an experience that spelt delight right from the check-in stage. Absolute stunner of a room and brilliant room service with the ever smiling staff who accommodated all our requests.

This two-year old property is another feather in the cap of the coveted Taj Group of hotels. I've stayed at Taj Mahal Palace Colaba and Taj Lands End Bandra, and thorougly enjoyed both for their stunning locations and hospitality. When you think Taj, you think high quality, luxury, and exceptional service, and naturally you'd expect nothing less from any other Taj hotel. Does Taj Santacruz live up to it? Yes, to a great extent. This Taj doesn't have a sea-facing location -- it's an airport hotel. What sets it apart though, is it's runway-facing rooms that give you a direct, close-up view inside the airport. You can see airplanes, big and small, docking and taking off all day. It's especially beautiful at night when the runway is lit up with blue lights and some of the larger flights take off. No other hotel offers this experience; a stay at Taj Santacruz makes it worthwhile. The luxury rooms are suprisingly spacious, bigger than most 5-star rooms, and done up with modern furnishings. The bathroom is sparkly clean with a bathtub that has its own TV. And the king bed is so comfortable, it could give you the best night's sleep (don't worry, the airport noise is blocked out). The only downside for me is their multicuisine restaurant, Tiqri, which lacks in food and service. On weekends you're likely to be kept waiting for a table and even after you get one, you need to get the staff's attention to get it cleaned and set up. The variety and taste of the buffet spread is underwhelming. There's live music during dinner and the vibe is lively, still, there's room for improvement. On the other hand, the in-room dining is fab. We tried the Penne Carbonara and Gosht Biryani and both were delicious to bits. All in all, our stay was amazing. The check-in and check-out was smooth, the staff was polite and helpful, and some in particular - Vaibhav Sangle, Akho, and Jayesh Garate - made it very memorable for us.

Stayed at the Taj Santacruz for the 5th time this year. I stayed in luxury room which was clean and well appointed with a fully loaded minibar . I could notice the care the hotel had taken about extra cleaning of nooks and corners this time after my feedback during my last stay. There were some very nice touches to the room like fresh flowers, a fruit basket and chocolates. The breakfast experience was a huge improvement as well with more choices , personal attention by all the staff and the head chef as well. He made it a point to speak to all guests , including me. Check in and check out was a breeze as usual . Overall a great stay and i look forward to coming back again. Thank you Taj Santacruz team.

Was in mumbai for a days meeting At the taj business centre The rooms are great Snd the service awesone. Very warm staff. Its location is brilliant. Was impressed with the spread at the bf buffet Keep it up taj

The first impression of this hotel its really beautiful and when I saw the room I was very much impressed. But then comes the weird things. -The room telephone rings so high next to your ears it nearly gives you a heart attack. -the buffet I saw the chef taking water with his hands and sprinkling it on the hot crepe pan (hygein doesn't exist even in 5 stars hotels) it wouldn't cost a thing to buy a water spray and use it. -the kitchen staff touching his nose and then changing one of the buffet platters. I'm shocked that if this is what happens in front of us what happens back in the kitchen. Zero hygein and care about food safety. -constant noise and you can hear everyone who are walking or talking outside near your room. -I called few times the operator and they have no manners in hospitality telephone etiquite. For example I'll say (hello how are you) and he will reply with just (good) and keep quite. It's more like calling a cafeteria than calling a luxury hotel like this. Every time I call I have to give them my room number while you would expect a hotel like this to have a caller ID for rooms like most of the hotels worldwide. I won't be coming back here and they should really up their standards.

Location cant get better. Its back door entry is right infront of the arrival hall at mumbai airport terminal 1 barely 30mtrs . This hotel was class apart from many other in the same bracket of competiton. Jiva spa experience was nice, massage by massueue Roshini. Welcome drink was out of the world. Do experience the warm chair which is very relaxing for back area. Hope to visit again. Cheers

Conveniently placed right by the airport, Taj hotel is one of the best choices for travelers for a quick or prolonged stay. It is a mere 10 mins from the international airport and 3 mins from the domestic airport. It is located between two busy hubs of Andheri and Bandra, making it not only business accessible but also one of the best places for tourists.We were welcomed with a garland of flowers and quite the enthusiastic greeting. The fusion between palatial and art deco design left us speechless. Our junior suite had a spectacular view of the airport runway which left us mesmerized. One of the staff members was kind enough to understand my liking for eating healthy and arranged for a special basket full of healthy goodies. The hotel also offers rooms and suites with a view of the majestic pool as well as the ever-glistening city. We began our stay with a grand lunch at China INC which was the best choice for authentic Chinese even for someone who isn’t fond of the cuisine. The highlight of our meal was definitely the jasmine tea tiramisu which literally melted in our mouths. The hotel had yet another restaurant- Tiqri, with an all-day buffet while the Taj VIP lounge offers high tea around 5 pm which definitely lived up to it’s name.Taj left no stoned unturned when it came to food. As for the amenities, Taj has a fantastic pool and a fitness center with the best of equipment and an area overlooking the pool for private yoga sessions. Our relaxation at The Jiva Spa began from the moment they served us hot tea and helped us choose our treatment from the wide variety they offered. The spa relaxed every muscle in our body and was a truly rejuvenating experience. We were saddened by the fact that we had to leave this paradise of serenity but were grateful for having experienced every bit of it. Taj Santacruz is recommended for anybody looking to have not just a stay but a journey through luxury.

Where do I start?? From the moment I approached the check in desk till I left the hotel everything was brilliant. Nothing was too much. My room was upgraded and decorated as it was our wedding anniversary. Delicious cake was there in our room. At breakfast and in the Tiqri restaurant we were personally looked after Johny Dabre, the Sous Chef. He found out about my health issues and he could not do enough to help me with making special juices and foods for me and my wife. At Tiqri, his Rapchick Dosas are an absolute must to have and enjoy. Every staff needs a mention as Taj have instilled into them the importance of looking after the guests and that nothing is too much for anyone. I have planned to go back again to Taj Santcruz in November 2019. Really looking forward to my visit.

This is very nice hotel and the breakfast was good and thank you Faisal from concierge who supported us and help us in every situation like order food from Dominos and after checkout assist us to perform Namaz at the business centre..Thankyou Faisal...and the transportation from the airport to the hotel was well arranged. Thank-you very much for y that Faisal he is yr employees Best regards Thanks again Rasmia Sweis

Was taken care of right from check-in. All requests were met promptly, we asked for a runway facing room which they gave. Room size is huge bigger than many 1 bedroom apartments in Bombay. Was truely thrilled with the experience. Even at Rivea the team made wonderful suggestions on food and drinks.

Chhatrapati Shivaji Intl. Airport Mumbai Maharashtra

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Spa

Located in Western Suburbs, Taj Santacruz is 2.8 mi (4.5 km) from MIDC Industrial Estate and within a 10-minute drive of other popular attractions like Bandra Kurla Complex. This 279-room, 5-star hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, entertain your taste buds with a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free daily manager's reception. Buffet breakfast is offered for a fee each morning from 7:30 AM to 9:30 AM.


Rooms

Guests can expect free WiFi and 40-inch an LED TV with a DVD player. Beds sport premium bedding and pillow menus, and the bathroom offers a soaking tub, a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include an iPod dock, a minibar, and a coffee maker.


Property features

Built in 2015, the brand new Taj Santacruz features a full-service spa, an outdoor pool, and a health club. If you drive, take advantage of free valet parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and a conference center.

Room options

Luxury Room, 2 Twin Beds, City View

Twin 2 | Sleeps 4

Taj Club, Room, 2 Twin Beds, City View

Twin 2 | Sleeps 4

Taj Club, Room, 1 King Bed, City View

King 1 | Sleeps 4

Grande Luxury, Suite, 1 King Bed, Business Lounge Access

King 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 1443 reviews

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.