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Holiday Inn Express Mountain View - S Palo Alto by IHG

2.5 star property
Hotel with free breakfast, steps from Silicon Valley

Choose dates to view prices

Photo gallery for Holiday Inn Express Mountain View - S Palo Alto by IHG

Exterior
Exterior
Exterior
Free daily buffet breakfast
Standard Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
Mountain View, CA
  • Place, Computer History Museum
    ‪5 min drive‬
  • Place, Googleplex
    ‪7 min drive‬
  • Place, Shoreline Amphitheatre
    ‪7 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the neighborhood

Mountain View

Located in Shoreline West, Holiday Inn Express Mountain View - S Palo Alto by IHG is adjacent to Silicon Valley and a short stroll from Stevens Creek Trail. This hotel has 44 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Stevens Creek Trail - 11 min walk - 0.6 miles
  • Mariposa Park - 11 min walk - 0.6 miles
  • Mountain View Center for the Performing Arts - 15 min walk - 0.8 miles
  • San Antonio Shopping Center - 4 min drive - 1.6 miles
  • El Camino Hospital - 5 min drive - 1.6 miles

Getting around

  • Whisman Station - 5 min drive
  • Mountain View Station - 7 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Kunjip Tofu - ‬10 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪Panda Express - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬4 min walk

About this property

Holiday Inn Express Mountain View - S Palo Alto by IHG

Hotel with free breakfast, steps from Silicon Valley
At Holiday Inn Express Mountain View - S Palo Alto by IHG, guests have access to a gym, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include free use of bicycles, a computer station, and express check-in.
Guests can expect 40-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Tablet computers, MP3 docks, and refrigerators are also available.
Recreational amenities at the hotel include a fitness center and complimentary bicycles.

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  • Pet friendly
  • Free WiFi
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8.8 out of 10, Excellent, 709 reviews
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The price is $130
Nov 21 - Nov 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • MP3 dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 11 PM must use the phone or doorbell at the front door.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 30.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel Mountain View
Holiday Inn Express Mountain View S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Hotel Holiday Inn Express Mountain View - S Palo Alto
Holiday Inn Express Mountain View - S Palo Alto Mountain View
Express Mountain S Palo Alto

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Holiday Inn Express Mountain View - S Palo Alto by IHG provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see near Holiday Inn Express Mountain View - S Palo Alto by IHG?

This hotel is situated in Shoreline West, just steps from Silicon Valley. You'll also find Stevens Creek Trail and Mountain View Center for the Performing Arts less than a mile away.

Will I be able to park at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and electric car charging are also available.

Does Holiday Inn Express Mountain View - S Palo Alto by IHG feature a casino?

No, Holiday Inn Express Mountain View - S Palo Alto by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Mountain View - S Palo Alto by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Holiday Inn Express Mountain View - S Palo Alto by IHG?

Amenities that appeal to couples at this hotel include a pillowtop mattress, free Internet access, and a turndown service.

Does Holiday Inn Express Mountain View - S Palo Alto by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Mountain View - S Palo Alto by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Mountain View - S Palo Alto by IHG serves free buffet breakfast each morning from its cafe.

Will Holiday Inn Express Mountain View - S Palo Alto by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Mountain View - S Palo Alto by IHG though service animals are welcome.

Does Holiday Inn Express Mountain View - S Palo Alto by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express Mountain View - S Palo Alto by IHG?

The closest major airport to Holiday Inn Express Mountain View - S Palo Alto by IHG is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 11.8 mi away (23 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 17.2 mi away (26-minute drive).

Are there rooms with balconies at Holiday Inn Express Mountain View - S Palo Alto by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Mountain View - S Palo Alto by IHG.

Reviews

Holiday Inn Express Mountain View - S Palo Alto by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 286 out of 488 reviews
Rating 8 - Good. 133 out of 488 reviews
Rating 6 - Okay. 41 out of 488 reviews
Rating 4 - Poor. 13 out of 488 reviews
Rating 2 - Terrible. 15 out of 488 reviews

Reviews

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was pleasant and helpful! Enjoyed the breakfast bar too!
Stayed 2 nights in Aug 2025

8/10 Good

Fang

Stayed 4 nights in Jul 2025

2/10 Terrible

Anthonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Well for first off our room was ready at check in time. Our “New clean sheets” were dirty there was a stain. The mini fridge did not work as well so I had nowhere to store my insulin. There had to be a plumbing issue because there was a foul smell coming from the toilet without the fan, ac or having any type of air circulation going in the smell would linger into the room. We told the employees but there was nothing the staff could do for us, no change of room not even a refund if we wanted to leave. We only tolerated it one night and spent the rest of our trip elsewhere. I hope the company can fix the issue we experienced because it was not right what we had to deal with.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was so friendly even with us getting there late into the night! Thanks guys!
Stayed 2 nights in Jul 2025

10/10 Excellent

ming

Stayed 1 night in Jul 2025

6/10 Okay

Hye

Stayed 5 nights in Jul 2025

10/10 Excellent

Suenee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to place I can go
Stayed 1 night in Jul 2025

8/10 Good

ayad

Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Amenities
Check in was very smooth. Room clean, comfortable and quiet. Breakfast very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
All staff members great! The front desk personnel very helpful and friendly and fun! The weekday lady that prepared the breakfast items daily was wonderful, went out of her way to make sure food area was kept supplied and clean. Rooms very clean, and quiet!
Stayed 4 nights in Jun 2025

2/10 Terrible

Julie

Traveled with partner
Disliked: Property conditions & facilities
Arrived very late from emergency flight from out of state. Parking lot spaces small and when I told front desk no parking spots he said, "you will have to park on the street". Did manage to find one tight spot with car on one side with a sticker "new driver please be patient". No way we were going to park in a spot like that. Canceled reservation and headed directly to hospital with no idea of where we would be staying. Idea was to find hotel then drop passenger to stay at hospital with patient and driver would return to hotel. Driver ended up at Strata Hotel near hospital. Very nice place.
Stayed 4 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Amazing staff, breakfast and cleaniness of the room. I would definitely stay here again!!
Stayed 2 nights in Jun 2025

10/10 Excellent

NICHOLE

Stayed 1 night in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
The coffeemaker in the room didn't work.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Jackie, Temple City

Stayed 2 nights in Jun 2025

8/10 Good

Sophia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a perfect
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great personal customer service

Great customer service at the front desk very personal young man
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Raj, Mountain View

Stayed 4 nights in May 2025

10/10 Excellent

Marisela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling to Mountain View with Family

I really enjoyed our stay here, it was clean, all of the staff were extremely nice, and I liked the breakfast selection. Our room was clean, the beds were comfy, and the bathroom and bathtub was clean. I liked that they used Dove products since this is the brand that we use already. All of the staff were so helpful and very friendly to my twin 5 year olds, they would ask questions and every staff greeted them with a smile and answered all of their questions. I would definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Benito, Woodlake

Stayed 2 nights in May 2025

8/10 Good

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel with easy parking. I loved that they served both eggs and egg whites in their buffet breakfast. I wished the heavy curtains in the room closed all the way to leave out the light. They seemed to be just for decoration which doesn’t make sense.
Stayed 2 nights in Apr 2025

8/10 Good

Nancy

Liked: Staff & service
Stayed 1 night in Apr 2025

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