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Holiday Inn Express Mountain View - S Palo Alto by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Mountain View - S Palo Alto by IHG

Exterior
Exterior
Free daily buffet breakfast
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Mountain View, CA
  • Place, Stevens Creek Trail
    ‪11 min walk‬
  • Place, Mariposa Park
    ‪11 min walk‬
  • Place, Mountain View Center for the Performing Arts
    ‪15 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Mountain View

Located in Shoreline West, Holiday Inn Express Mountain View - S Palo Alto by IHG is adjacent to Silicon Valley and within a mile (2 km) of Mountain View Center for the Performing Arts. This hotel has 44 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Stevens Creek Trail - 11 min walk - 0.6 miles
  • Mariposa Park - 11 min walk - 0.6 miles
  • Rengstorff Park - 14 min walk - 0.8 miles
  • Mountain View Center for the Performing Arts - 15 min walk - 0.8 miles
  • El Camino Hospital - 4 min drive - 1.6 miles

Getting around

  • Whisman Station - 5 min drive
  • Mountain View Station - 7 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Kunjip Tofu - ‬10 min walk
  • ‪Chicken G's - ‬2 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪1 Oz Coffee - ‬13 min walk

About this property

Holiday Inn Express Mountain View - S Palo Alto by IHG

At Holiday Inn Express Mountain View - S Palo Alto by IHG, guests have access to a gym, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include free use of bicycles, a computer station, and express check-in.
Guests can expect 40-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Tablet computers, MP3 docks, and refrigerators are also available.
Recreational amenities at the hotel include a fitness center and complimentary bicycles.

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
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The price is $142
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • MP3 dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving after 11 PM must use the phone or doorbell at the front door.

Renovations and closures

The property will be renovating from December 25 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Fitness facilities
  • Hallway
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 30.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel Mountain View
Holiday Inn Express Mountain View S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Hotel Holiday Inn Express Mountain View - S Palo Alto
Holiday Inn Express Mountain View - S Palo Alto Mountain View
Express Mountain S Palo Alto

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Holiday Inn Express Mountain View - S Palo Alto by IHG provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Mountain View - S Palo Alto by IHG?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Mountain View - S Palo Alto by IHG on Apr 4, 2026 start from 120.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Holiday Inn Express Mountain View - S Palo Alto by IHG?

This hotel is situated in Shoreline West, just steps from Silicon Valley. You'll also find Mountain View Center for the Performing Arts and Rengstorff Park less than a mile away.

Is there parking available at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and electric car charging are also available.

Does Holiday Inn Express Mountain View - S Palo Alto by IHG feature a casino?

No, Holiday Inn Express Mountain View - S Palo Alto by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Mountain View - S Palo Alto by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express Mountain View - S Palo Alto by IHG good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, free Internet access, and a turndown service.

Does Holiday Inn Express Mountain View - S Palo Alto by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Mountain View - S Palo Alto by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Mountain View - S Palo Alto by IHG serves free buffet breakfast each morning from its cafe.

Will Holiday Inn Express Mountain View - S Palo Alto by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Mountain View - S Palo Alto by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express Mountain View - S Palo Alto by IHG?

The closest major airport to Holiday Inn Express Mountain View - S Palo Alto by IHG is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 11.8 mi away (23 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 17.2 mi away (26-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Express Mountain View - S Palo Alto by IHG?

No, at Holiday Inn Express Mountain View - S Palo Alto by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express Mountain View - S Palo Alto by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 296 out of 507 reviews
Rating 8 - Good. 136 out of 507 reviews
Rating 6 - Okay. 45 out of 507 reviews
Rating 4 - Poor. 13 out of 507 reviews
Rating 2 - Terrible. 17 out of 507 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cheryl

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean, friendly staff, big room
Stayed 4 nights in Nov 2025

10/10 Excellent

Beck

Stayed 1 night in Nov 2025

10/10 Excellent

baruch

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, the breakfast good and parting was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
great as always
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and clean. The staff was very friendly and helpful. Breakfast was great !
Stayed 2 nights in Nov 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, breakfast was good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Liang Shih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet property is essential for resting and sleeping; convenient location for us; 24 h services on water/tea/coffee
Stayed 3 nights in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms good location very helpful and professional staff free breakfast good options
Stayed 2 nights in Nov 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Young man at the front desk was very helpful for bus ride to Stanford University. Great breakfast and cleaning staff and maintenance staff were very friendly and kind asking us if we need anything. We will definitely come back!! Thank you!!
Stayed 2 nights in Oct 2025

8/10 Good

Faiz

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious and ultra clean.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rondrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place
Stayed 2 nights in Oct 2025

6/10 Okay

Yvonne

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed in the state of the property. Old and over-priced. I wouldn’t rate it 3 star. It’s a 2 star. Nothing against the staff. It’s just an OLD hotel being priced as if it were new. Not happy with Hotels.com as a result. Earlier in the week I was at an excellent Westin Element in San Jose. I wish I had not left that property.
Stayed 4 nights in Oct 2025

8/10 Good

Allison, Fort Worth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Solid. Clean. Quiet. Good value Centrally located. Dated interior.
Stayed 2 nights in Oct 2025

4/10 Poor

Tim

Liked: Staff & service
Disliked: Property conditions & facilities
The room I was given has a window whose curtains did not close all the way. It was also next to a busy street and I had trouble falling sleep for the 2 nights I was there. Also the keycard didn't work at first and I had to go back down to get it re-programmed. Other than that, it is very close to Castro Street in Mountain View.
Stayed 2 nights in Oct 2025

6/10 Okay

Elena

Stayed 1 night in Oct 2025

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Pakou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast , one of the best
Stayed 1 night in Oct 2025

10/10 Excellent

Micaela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Sep 2025

8/10 Good

BASUKI, New York

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Just typical hotel chain.
Stayed 4 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking Area was safe
Stayed 2 nights in Sep 2025

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was convenient it was quiet, clean, and affordable compared to some other places in the area.
Stayed 1 night in Sep 2025

2/10 Terrible

William FX

Disliked: Room comfort
Ok at best
Stayed 2 nights in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and clean. They didn’t bring any fresh towels up during my stay though.
Stayed 2 nights in Sep 2025

6/10 Okay

Anna

Business traveler
The room was clean, but the safe didn’t work, the desk chair hydraulic was broken and didn’t stay up, made it hard to work. The air conditioner was very noisy and the elevator made a lot of noise and had an expired certificate - 2023.
Stayed 3 nights in Sep 2025

10/10 Excellent

Herman

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

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