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Recent guest reviews

They put us a room with a loose and leaking toilet. They knew there was a problem with two rooms and gave it to us anyway.

The restaurant on site is nice but breakfast wasn't free so that was disappointing. I had supper and breakfast and the portions were very large so it was a good value.

This property was very convenient right off the highway. The people who work here are very nice and helpful. I'm not quite sure if the hotel had just gone through a remodel or if it was new--either way it looks like it's brand new! The restaurant served good food at reasonable prices. The price I paid through Orbitz was quite low, so this was an excellent value. I would stay here again next time I'm in the area. The only thing I would criticize would be the parking. I think they need a bit more of it!! It was hard to find a place to park.

The room we were in was spectacular but unfortunately there was a very bad smell in the room. We also thought that the breakfast was overpriced and the service there was not good.

Very nice hotel. Room was large, the beds were wonderful. I asked how long it had been opened because it smells so new. The only thing I didn’t like was that we had to pay for breakfast otherwise we would say we would recommend this hands down.

I loved the modern look of everything as well as having a reasonably priced restaurant inside the hotel. I was unable to find the ice machine even after asking the front desk where it was. Probably should have that more clearly marked

No coffee available until 7am? Beds are very comfortable

I slipped and fell in their parking lot on ice that was all over the south east side of the building. Had to park over on that side as there wasn’t enough parking in front. Not the only one dealing with this, but management only seems concerned with the front of the building

Very nice and clean, along with comfy beds. Roomy shower as well

East Pickard Street Mount Pleasant MI

Hotel highlights

  • Walking distance to Soaring Eagle Waterpark
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Soaring Eagle Waterpark is a short stroll from Holiday Inn Hotels and Suites Mount Pleasant, and other popular attractions like Soaring Eagle Casino and Resort are within a couple of miles (3 km). This 130-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

The 130 accommodations feature sitting areas. 45-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard.


Property features

At Holiday Inn Hotels and Suites Mount Pleasant, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 2

Standard Room

1 Queen Bed | 2 Queen Beds | Sleeps 2

Guest reviews for Holiday Inn Hotels and Suites Mount Pleasant

Everyone (4) Couples (3) Family (2)
5
Everyone

By on Feb 17, 2020

2
Family

They put us a room with a loose and leaking toilet. They knew there was a problem with two rooms and gave it to us anyway.

By on Dec 18, 2019

Review comment responded on Jan 1, 2020

Dear Anonymous, Thank you for your feedback. We will use it to improve out guest experience. Kind Regards,

4
Business Business

The restaurant on site is nice but breakfast wasn't free so that was disappointing. I had supper and breakfast and the portions were very large so it was a good value.

By on Dec 18, 2019

Review comment responded on Dec 18, 2019

Dear Tony, Thank you for your review and taking the time to provide us with feedback. We are very happy to hear you enjoyed your meals at Toast to Toast. Kind Regards

5
Business Business

This property was very convenient right off the highway. The people who work here are very nice and helpful. I'm not quite sure if the hotel had just gone through a remodel or if it was new--either way it looks like it's brand new! The restaurant served good food at reasonable prices. The price I paid through Orbitz was quite low, so this was an excellent value. I would stay here again next time I'm in the area. The only thing I would criticize would be the parking. I think they need a bit more of it!! It was hard to find a place to park.

By on Oct 17, 2019

Review comment responded on Nov 11, 2019

Dear Valued Guest. It was our pleasure hosting you at the Holiday Inn & Suites Mount Pleasant. We love to hear that you enjoyed our restaurant and the reasonable price. Kind Regards,

3
Partner Couples

The room we were in was spectacular but unfortunately there was a very bad smell in the room. We also thought that the breakfast was overpriced and the service there was not good.

By on Sep 14, 2019

Review comment responded on Nov 11, 2019

Dear Anonymous, Thank you for your review of our spectacular rooms. I am sorry to hear that there was an unpleasant smell. Our new breakfast menu has lowered some of our costs and we hope to see you in the future. Kind Regards,

5
Everyone

Very nice hotel. Room was large, the beds were wonderful. I asked how long it had been opened because it smells so new. The only thing I didn’t like was that we had to pay for breakfast otherwise we would say we would recommend this hands down.

By on Sep 7, 2019

4
Everyone

By on Mar 3, 2019

Review comment responded on Apr 1, 2019

Thank you for your review and feedback about our Holiday Inn & Suites in Mount Pleasant Michigan. It was our pleasure being your hosts.

5
Partner Couples

I loved the modern look of everything as well as having a reasonably priced restaurant inside the hotel. I was unable to find the ice machine even after asking the front desk where it was. Probably should have that more clearly marked

By on Mar 1, 2019

Review comment responded on Mar 2, 2019

Dear Anonymous, Thank you for staying with us at the Holiday Inn & Suites Mount Pleasant. Our Ice machines are located on the 2nd, 4th, and 5th floor by the elevator. We are sorry our Front Desk associate did not direct you to the ice machines properly.

2
Family

No coffee available until 7am? Beds are very comfortable

By on Feb 16, 2019

Review comment responded on Feb 16, 2019

Good Morning, Thank you for your feedback. We appreciate your insights into our services. Coffee makers are provided in every room but we are working on providing lobby coffee all day.

2
Partner Couples

I slipped and fell in their parking lot on ice that was all over the south east side of the building. Had to park over on that side as there wasn’t enough parking in front. Not the only one dealing with this, but management only seems concerned with the front of the building

By on Feb 10, 2019

Review comment responded on Feb 16, 2019

Thank you for your feedback. Management is working on ensuring we will always fully treat all parking lot and sidewalks. If hotel management has not contacted you directly yet please call the hotel and ask for Chris.

Holiday Inn Hotels and Suites Mount Pleasant

5278 East Pickard Street, Mount Pleasant, MI 48858
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