Skip to main content
Beginning of main content

Recent guest reviews

Proximity to the highway is excellent. Rooms are cleaned and the staff is friendly. This hotel offers the opportunity to have fresh cooked meals from the restaurant.

We stayed here for a quick visit to Montreal and it was a great spot for what we needed. Clean and comfortable. Would stay here again!

The outside and the doors to the rooms look run down. Needs to be upkept

Good place to stay during a business trip and others.

I checked in late at night. Around 1am, bathroom was filthy, pubic hair in tub, hair on bathroom floor. Dust on floor in room. Complained on next morning. I was told they would send a housekeeper. Next night we came back around 3am. Same thing, even more hair in bathroom. Kept leaving 3 towels for 4 people. Complained again. Finally third night when we came back it was clean. Wifi wasn't working, kept disconnecting all the time. Last day I was in lobby and it still wouldn't work. Said something to the girl at front desk. She was telling me how when too many people using it makes it slow, and that I could cone to use it in the lobby. I told her I had little kids and would not leave them alone, and that if they state they have free wifi then they have to make sure they provide it. Coffee machine in lobby made coffee like tea. Had to ask for refund. There is something like a "casino" in the "hotel" that has a porch outside, and there were people drinking outside every night. People hanging around the front door smoking. I'm trying to get in with my babies, they are laughing. Also some drunk/drugged people behind cafe Milano on the back side of the hotel. Rooms need an upgrade. Very disappointed!

rooms are too small for 2 personnes,so tiny that even a chair has no space .

5250 Jarry Street East Montreal QC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour business center

Located in Saint-Leonard, Hôtel Newstar Montréal is within a few miles (5 km) of sights such as Montreal Insectarium and TOHU Cité des Arts du Cirque. This 265-room hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Start each morning with cooked-to-order breakfast, available for a fee from 10:00 AM to 11 AM.


Rooms

The 265 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are also standard. Housekeeping is available on request.


Property features

Guests of Hôtel Newstar Montréal enjoy access to free WiFi in public areas, a 24-hour business center, and microwave in a common area. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a terrace, laundry facilities, and an ATM.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, Multiple Beds

3 Double Beds | Sleeps 6

Room, Queen, Non-Smoking

1 Queen Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking, Kitchenette

2 Double Beds | Sleeps 4

Guest reviews for Hôtel Newstar Montréal

Everyone (6) Couples (1) Family (3)
4
Friends Family

Proximity to the highway is excellent. Rooms are cleaned and the staff is friendly. This hotel offers the opportunity to have fresh cooked meals from the restaurant.

By , from Arlington, VA on Jan 26, 2020

Review comment responded on Jan 28, 2020

Thank you for staying at our hotel. We appreciate your feedback!

3
Everyone

By on Oct 3, 2019

Review comment responded on Oct 4, 2019

thank you

1
Everyone

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

could you tell us what happened?

4
Family Family

We stayed here for a quick visit to Montreal and it was a great spot for what we needed. Clean and comfortable. Would stay here again!

By , from Brooklyn, NY on Aug 13, 2019

Review comment responded on Aug 14, 2019

Thank you very much we are looking forward to seeing you again

3
Partner Couples

The outside and the doors to the rooms look run down. Needs to be upkept

By on Aug 11, 2019

Review comment responded on Aug 14, 2019

Hi, thank you for taking the time to rate us, we are doing renovation this part will be next sincerly

4
Business Business

Good place to stay during a business trip and others.

By on Jul 5, 2019

Review comment responded on Jul 6, 2019

thank you

4
Everyone

By on May 20, 2019

Review comment responded on May 20, 2019

thank you

1
Everyone

By on Apr 26, 2019

Review comment responded on Apr 26, 2019

Thank you

1

filthy, dirty, bad neighborhood, wifi doesn't work

Everyone

I checked in late at night. Around 1am, bathroom was filthy, pubic hair in tub, hair on bathroom floor. Dust on floor in room. Complained on next morning. I was told they would send a housekeeper. Next night we came back around 3am. Same thing, even more hair in bathroom. Kept leaving 3 towels for 4 people. Complained again. Finally third night when we came back it was clean. Wifi wasn't working, kept disconnecting all the time. Last day I was in lobby and it still wouldn't work. Said something to the girl at front desk. She was telling me how when too many people using it makes it slow, and that I could cone to use it in the lobby. I told her I had little kids and would not leave them alone, and that if they state they have free wifi then they have to make sure they provide it. Coffee machine in lobby made coffee like tea. Had to ask for refund. There is something like a "casino" in the "hotel" that has a porch outside, and there were people drinking outside every night. People hanging around the front door smoking. I'm trying to get in with my babies, they are laughing. Also some drunk/drugged people behind cafe Milano on the back side of the hotel. Rooms need an upgrade. Very disappointed!

By , from Cape Cod, MA on Sep 30, 2017

3
Everyone

rooms are too small for 2 personnes,so tiny that even a chair has no space .

By , from montreal on Sep 23, 2017

url importing http://www.orbitz.com/Montreal-Hotels-Hôtel-Newstar-Montréal.h15893078-p2.Hotel-Reviews
There was an error importing /Montreal-Hotels-Hôtel-Newstar-Montréal.h15893078-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Montreal-Hotels-Hôtel-Newstar-Montréal.h15893078-p2.Hotel-Reviews