Excellent service, great room but heating system was extremely noisy at night.
Great location next to airport with gas station across the street. Parking is outdoors and our car got snowed in pretty good
The property is excellent. I have stayed there before. In Sunday after returning from church I was not able to re-enter my room 313 . It was only hours later that the door was open so that I could get my belongings including my medication. I was also given room 318 for the remainder of my stay. There should be some compensation for the inconvenience
none, everything was perfect. friendly staff and professional
Good service great property, awesome staff, rooms are spacious and clean
Close to airport, friendly staff. Didn’t stay but 7 hours so can’t say more
The staff was very friendly and helpful. The room was clean and the bed was very comfortable.
Staff rude. Walls not insulated so you would hear a baby crying at the next door room all night long.
I reserved king suite room, everything was okat in the begining until i found out that AC is not working, tried to call the receptionist the telephone didn’t work. Walked out side my room to call the receptionist then they offered to move me to another room which is good. After I moved i found that they moved me to a smaller stamdard double room with out even offering any compensation, the breakfast zone so busy no space for us. They didn’t prepare and finish the second room. BAD expereience.
Comfortable stay. Clean and nice hotel with free breakfast
Followed directions and used GPS - still went in circles even with hotel in sight. Lots of road construction and terrible traffic making GPS outdated and directions useless. Lucky to get there, it took almost 40 minutes for a supposedly 7 minute trip. Had to take a "wrong" turn to arrive. Accommodations were very nice once we got there. Parking was limited. we had to pay for entry to a parking lot next door.
I stayed overnight before an early morning flight. It was pleasant and convenient.
Excelent and super clean. Highly recommended..................................................................
Perfect when you have an early or late flight and need a place close by, they have a free shuttle every hour, as expected there is nothing around it so bring food or take the free shuttle to the italian restaurant near by.
Nice hotel, just close to the airport, vey convenient with the 24hr shuttle, nice breakfast.
Good hotel close to airport No restorant for dinner,but delivery from restorants in the area is available They have one chair in the room,they should have 2 to make ordering food from outside and having it in the room easier Ali Hakim
The room is big and clean. No safety box in room only at the front desk. Free shuttle, free breakfast, and free wifi services are nice.
Fine. Very clean. Comfortable. Large room. Good breakfast. Convenient hotel shuttle from train station and to airport.
All good but mind that shuttle goes from the hotel only once an hour, which makes the proximity to the airport less convenient.
Located 1.4 mi (2.3 km) from CAE, Holiday Inn Express Hotel & Suites Montreal Airport is within a 10-minute drive of Concordia University Loyola Campus. This 154-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
Free continental breakfast is served on weekdays from 5:30 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM. This hotel is home to a bistro and a bar/lounge. You can sip a beverage at the coffee shop/café.
The 154 soundproofed rooms feature kitchenettes with refrigerators and microwaves. 32-inch LCD TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also standard. Housekeeping is available on request.
Guests staying at Holiday Inn Express Hotel & Suites Montreal Airport enjoy an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and a conference center.
Excellent service, great room but heating system was extremely noisy at night.
Great location next to airport with gas station across the street. Parking is outdoors and our car got snowed in pretty good
We do appreciate your feedback. Thank you
The property is excellent. I have stayed there before. In Sunday after returning from church I was not able to re-enter my room 313 . It was only hours later that the door was open so that I could get my belongings including my medication. I was also given room 318 for the remainder of my stay. There should be some compensation for the inconvenience
Thank you for your feedback, we will look into the problem happened during your stay
none, everything was perfect. friendly staff and professional
Good service great property, awesome staff, rooms are spacious and clean
Thank you for your 5/5 of the Holiday Inn Express & Suites - Montreal Airport! We are delighted to know our staff and rooms were of great value to you!
Close to airport, friendly staff. Didn’t stay but 7 hours so can’t say more
The staff was very friendly and helpful. The room was clean and the bed was very comfortable.
Staff rude. Walls not insulated so you would hear a baby crying at the next door room all night long.
We are sorry to hear about that did you ask front desk to change you room? We are always looking to improve our services. Thank you
I reserved king suite room, everything was okat in the begining until i found out that AC is not working, tried to call the receptionist the telephone didn’t work. Walked out side my room to call the receptionist then they offered to move me to another room which is good. After I moved i found that they moved me to a smaller stamdard double room with out even offering any compensation, the breakfast zone so busy no space for us. They didn’t prepare and finish the second room. BAD expereience.
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,
Thank you for choosing the Holiday Inn Express & Suites! See you next time! We apologize for the inconvenience. Tatiahna Front Desk Supervisor