Ok place
Bonjour, noua avons réservé une chambre dans cet hôtel puisque nous voyageons avec 2enfants...1an et 3ans. La piscine était tellement froide qu'il était impossible d'y mettre les pieds...et le spa encore plus froid! Même gelé! Brrr Sans parler des dizaines de fourmis qui se promenaient partout. Pour la chambre, elle était propre...mais nous n'avions que 2 serviettes (pour une famille de 4), la machine à café ne fonctionnait pas et l'air climatisé non plus! Personne n'a bien dormi, en sueur, dans ces conditions! Pour terminer, au moment de payer et de quitter, nous avions réservé la chambre sur un site internet offrant un rabais. Nous devions payer 139 tx = 165$. Un montant de 215$ a été débité de ma carte de crédit au moment de quitter. Je m'en suis rendu compte en recevant le reçu...et même si elle était très polie, la réceptionniste n'a jamais accepter de corriger la facturation! J'avais pourtant imprimer les preuves de ma réservation ainsi qu'une sur mon téléphone...mais non! Rien... Bref, plus jamais nous ne retournerons dans cet hotel.
At the prices charge they should have a free breakfast.
Excellent service, great room but heating system was extremely noisy at night.
Great location next to airport with gas station across the street. Parking is outdoors and our car got snowed in pretty good
The property is excellent. I have stayed there before. In Sunday after returning from church I was not able to re-enter my room 313 . It was only hours later that the door was open so that I could get my belongings including my medication. I was also given room 318 for the remainder of my stay. There should be some compensation for the inconvenience
none, everything was perfect. friendly staff and professional
Good service great property, awesome staff, rooms are spacious and clean
Close to airport, friendly staff. Didn’t stay but 7 hours so can’t say more
The staff was very friendly and helpful. The room was clean and the bed was very comfortable.
Staff rude. Walls not insulated so you would hear a baby crying at the next door room all night long.
I reserved king suite room, everything was okat in the begining until i found out that AC is not working, tried to call the receptionist the telephone didn’t work. Walked out side my room to call the receptionist then they offered to move me to another room which is good. After I moved i found that they moved me to a smaller stamdard double room with out even offering any compensation, the breakfast zone so busy no space for us. They didn’t prepare and finish the second room. BAD expereience.
Comfortable stay. Clean and nice hotel with free breakfast
Located in Lachine, Holiday Inn Hotel & Suites Montreal Airport, an IHG Hotel is within a 10-minute drive of Place Vertu Shopping Center and Saint Jacques Street. This 154-room, 3-star aparthotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Enjoy a bite to eat at the aparthotel's restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10:00 AM.
Each apartment is soundproofed and features a kitchenette with a refrigerator and a microwave. Guests can expect to find free WiFi and a 32-inch LCD TV with cable channels and first-run movies. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a coffee maker, free newspapers, and free local calls. Housekeeping is available on request.
Guests staying at Holiday Inn Hotel & Suites Montreal Airport, an IHG Hotel enjoy an indoor pool, a 24-hour gym, and a sauna. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a spa tub, and a conference center.
Ok place
Bonjour, noua avons réservé une chambre dans cet hôtel puisque nous voyageons avec 2enfants...1an et 3ans. La piscine était tellement froide qu'il était impossible d'y mettre les pieds...et le spa encore plus froid! Même gelé! Brrr Sans parler des dizaines de fourmis qui se promenaient partout. Pour la chambre, elle était propre...mais nous n'avions que 2 serviettes (pour une famille de 4), la machine à café ne fonctionnait pas et l'air climatisé non plus! Personne n'a bien dormi, en sueur, dans ces conditions! Pour terminer, au moment de payer et de quitter, nous avions réservé la chambre sur un site internet offrant un rabais. Nous devions payer 139 tx = 165$. Un montant de 215$ a été débité de ma carte de crédit au moment de quitter. Je m'en suis rendu compte en recevant le reçu...et même si elle était très polie, la réceptionniste n'a jamais accepter de corriger la facturation! J'avais pourtant imprimer les preuves de ma réservation ainsi qu'une sur mon téléphone...mais non! Rien... Bref, plus jamais nous ne retournerons dans cet hotel.
At the prices charge they should have a free breakfast.
Excellent service, great room but heating system was extremely noisy at night.
Great location next to airport with gas station across the street. Parking is outdoors and our car got snowed in pretty good
We do appreciate your feedback. Thank you
The property is excellent. I have stayed there before. In Sunday after returning from church I was not able to re-enter my room 313 . It was only hours later that the door was open so that I could get my belongings including my medication. I was also given room 318 for the remainder of my stay. There should be some compensation for the inconvenience
Thank you for your feedback, we will look into the problem happened during your stay
none, everything was perfect. friendly staff and professional
Good service great property, awesome staff, rooms are spacious and clean
Thank you for your 5/5 of the Holiday Inn Express & Suites - Montreal Airport! We are delighted to know our staff and rooms were of great value to you!
Thank you for choosing the Holiday Inn Express & Suites! See you next time! We apologize for the inconvenience. Tatiahna Front Desk Supervisor