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Candlewood Suites Montreal

2.5 out of 5.0

Recent guest reviews

The beds need replaced. They are warn out. And the room was like an ash tray. The smell was so bad of cigarette smoke. I spayed the whole room with Lysol each day. Still the smoke over powdered the Lysol....

Room not ready upon arrival. Room had been smoked in and night manager gave us attitude about changing it. When they say suite, they mean a room with a refrigerator. Hallways smell of marijuana and boiled cabbage so much we had to sleep with the window open.

The suite was absolutley huge and very comfortable. Location was good. Walking distance to many fun spots in downtown area. We came for a Canadiens game. It is a short cab ride or a bit of a walk to get to Bell Centre. The hotel is a bit tired but suited our needs. The hallway was noisy but once in our room, we didn't hear any of our neighbors. Parking was a bit of a pain as front staff didn't really know the rules for side streets. Ended up with a $55 parking ticket as the hotel's lot was full. Other than that, the staff were friendly. Would come back.

Good for its price. Lot of clubs and bars around and Chinatown right next door

Nice, clean, spacious room. Nothing fancy, but a solid place to crash for the night. Full kitchen, and stocked with utensils and such if you are looking to stay for more than a few nights. The best part was the great location -- 2 minutes from the Chinese Quarter, 10 minutes from the old town -- which made seeing the city by foot really nice.

This hotel is acceptable noisy guests and an issue with the room key. Jennifer was exceptional in her help

I was at this hotel with my wife, a bland experience compared to our stay at staybridge. Staff weren't aware of the hotel policy such as check out time. Housekeeping was scheduled once in a week, which I don't get at all. I'm there to enjoy the vacation not to clean up. I'm sorry but yes I'm that lazy. Kitchen was nicely equipped. That was the only plus. My wife had the reward points with them, but she didn't had the card with her and they were reluctant enough not to search it in their system. This hotel's management and staff both need training. Unless if they think this the standard for hospitality. Not worthy to come back.

Hotel room was clean but the shower didn't drain and we couldn't control the air conditioning so it was colder than we wanted. You really want this hotel for the price and location, everything else is pretty average.

I came to Montreal for fun and business. I was there for the Mutek Fest and the SEGD Graphics Expo in June 2011 and had a very pleasant stay. I had read that the hotel had nicer corner rooms with views, asked for one, and got one--no extra charge. Room was very spacious and clean, and had all amenities: full kitchen, TV, couch, comfortable bed, windows that opened, underground parking. The price was right for a 1BD suite, and I would absolutely go there again. Hotel was perfectly located for the activities I wanted to do--including walking all over downtown.

the hotel was clean and the hotel staff was great

Loved the kitchen for cooking at home. Had a great corner room with best city views. Staff was quite helpful at all times. Little things were lacking attention such as loose shower head, loose bath faucet handle, garbage disposer inadequate,bed a bit sagging. Easy access to subway and supermarket, then on to the main tourist destinations.

It was awesome especially when we got our room upgraded

Front dessk staff were very friendly and helpful. The hotel location was a short walk from Old Montreal which is where we wanted to spend time.

This is a suite hotel and the rooms are spacious and clean -- my TV was missing channels but I didn't bother to get it fixed. There is a fridge, stove, microwave, etc. There are a variety of restaurants within walking distance and Old Montreal is a 15-min walk away. Nicest surprise is that the Airport 747 bus took me to within a block of the hotel for $7 Canadian.

I'm very glad I chose to stay at the Candlewood Suites for my latest trip to Montréal for a music festival. The location is extremely convenient to the venues located on the south part of St-Laurent near Chinatown. I reserved a 1BR suite which had a separate bedroom and living room. It was more than enough room for myself -- I could have had 2 or 3 friends stay with me (maybe next year!). There is a fold out double bed couch in the living room and TVs in both the bedroom and living room. My only complaint is that the internet connection provided is basically unusable and there was no wi-fi network. There is no restaurant on-site but a short walk will get you to Chinatown or, if in a pinch, the food court at Complexe Desjardins. There is also an IGA at the Complexe Desjardins which is great because you have a complete kitchenette in your suite. I didn't mind that the maid service is only weekly (I stayed for 10 days) since clean towels were always available at reception. The staff were always friendly. I will stay here again on my next trip to Montréal.

Usually i look for apartment rentals while I'm away from home. It cuts down on having to eat out all the time and usually there is a washer and dryer setup to do laundry yourself. The Candlewood Suits gives your the best of both worlds. Apartment living within a hotel atmosphere. The staff was friendly and knowledgeable. The gym was clean at all times and the free laundry service (excluding the soap and softener) was great. The Candlewood Suites is a best bet while staying in Montreal.

Hotel is located just outside of Old Montreal near the China town area of the city. Valet parking is actually next door at the Holiday Inn Express but is extremely easy. The Hotel offers a complimentary laundry room, with 12 washers and dryers - perfect for a family of 4 running low on clean clothes, Everything is within walking distance.

Very friendly staff, eager to help. Clean rooms, but because it is an extended stay room service only once a week.

The location of this hotel was perfect - very near the old Montreal with the tourist attractions, close to the Metro, and near the Village with its restaurants and nightlife. The room was small, however, but clean and well-maintained. We were there for 4 nights, though, and 4 washing machines (half of them) were broken the whole time we were there. Also one of the two internet computers was down the whole time we were there, and the one that was working had a bad keyboard and a very slow connection. Needless to say it was difficult to do laundry, get on the internet, and the gym was sometimes used by kids as a playroom which made that space unusable as well. The staff was very friendly and helpful but not very knowledgeable about the area or even of the hotel itself. We've stayed in suites many times before, and I would seriously consider not staying in a Candlewood Suites again.

The hotel allowed graduating high school students to rent room for their graduation parties. On our floor we had at least 2 rooms full of drunken teenagers. As you can imagine they were rowdy, drunk, and without regard for the other guests. I called the front desk and was told that security would be sent immediately. Security was useless and could do nothing to control the students. The students would move the party from one room to another. The students had multiple rooms in multiple floors. What they should have done should have been to ask them to leave the premises but they did not. The parties continued past 3:00 A.M. The next morning when I spoke with management I was told that they were extremely sorry and that they had lost control of the situation the night before. I was told that the problem had been resolved since most of the students only had the room for one night. That night another party began around midnight and once again I had to call security. For our troubles the hotel refunded 50% of one night's stay. I will never return to this hotel and would not recommend it to an enemy!

191 Rene Levesque Blvd East Montreal QC

Hotel highlights

  • Walking distance to Notre Dame Basilica and University of Quebec-Montreal
  • Free WiFi in rooms and public areas
  • Fitness center
  • Business center

Located in Quartier des Spectacles, Candlewood Suites Montreal is a leisurely stroll from popular sights such as Notre Dame Basilica and University of Quebec-Montreal. This 145-room hotel welcomes guests with in-room amenities like kitchens, sitting areas, and refrigerators. Located in central Montreal, the hotel is also near Saint Joseph's Oratory and Bonsecours Market.


Rooms

All 145 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are other standard amenities. Weekly housekeeping is available.


Property features

Guests of Candlewood Suites Montreal enjoy a fitness center, free WiFi in public areas, and a meeting room. Self parking is available for CAD 12-24 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, free newspapers, and a terrace.

Room options

Studio Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Studio Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Standard Room, Non Smoking

King 1 | Queen 1 | Sleeps 2

Guest reviews for Candlewood Suites Montreal

Couples (9) Business (2) Family (5) Friends (5) Other (5)
4

ok.

Families

The beds need replaced. They are warn out. And the room was like an ash tray. The smell was so bad of cigarette smoke. I spayed the whole room with Lysol each day. Still the smoke over powdered the Lysol....

By on Jul 13, 2015

1

the projects

Couples

Room not ready upon arrival. Room had been smoked in and night manager gave us attitude about changing it. When they say suite, they mean a room with a refrigerator. Hallways smell of marijuana and boiled cabbage so much we had to sleep with the window open.

By on Oct 15, 2014

4

gigantic, gigantic, gigantic, a big big suite

Couples

The suite was absolutley huge and very comfortable. Location was good. Walking distance to many fun spots in downtown area. We came for a Canadiens game. It is a short cab ride or a bit of a walk to get to Bell Centre. The hotel is a bit tired but suited our needs. The hallway was noisy but once in our room, we didn't hear any of our neighbors. Parking was a bit of a pain as front staff didn't really know the rules for side streets. Ended up with a $55 parking ticket as the hotel's lot was full. Other than that, the staff were friendly. Would come back.

By on May 23, 2014

3

montreal

GetawayWithFriends

Good for its price. Lot of clubs and bars around and Chinatown right next door

By on May 21, 2014

4

good basic hotel

GetawayWithFriends

Nice, clean, spacious room. Nothing fancy, but a solid place to crash for the night. Full kitchen, and stocked with utensils and such if you are looking to stay for more than a few nights. The best part was the great location -- 2 minutes from the Chinese Quarter, 10 minutes from the old town -- which made seeing the city by foot really nice.

By on Nov 4, 2013

4

montreal review

BusinessTravelers

This hotel is acceptable noisy guests and an issue with the room key. Jennifer was exceptional in her help

By on Nov 23, 2012

2

hotel with lots of promises

Couples

I was at this hotel with my wife, a bland experience compared to our stay at staybridge. Staff weren't aware of the hotel policy such as check out time. Housekeeping was scheduled once in a week, which I don't get at all. I'm there to enjoy the vacation not to clean up. I'm sorry but yes I'm that lazy. Kitchen was nicely equipped. That was the only plus. My wife had the reward points with them, but she didn't had the card with her and they were reluctant enough not to search it in their system. This hotel's management and staff both need training. Unless if they think this the standard for hospitality. Not worthy to come back.

By on Oct 22, 2012

3

central location

Couples

Hotel room was clean but the shower didn't drain and we couldn't control the air conditioning so it was colder than we wanted. You really want this hotel for the price and location, everything else is pretty average.

By on Jun 27, 2011

4

candlewood suites in montreal

Singles

I came to Montreal for fun and business. I was there for the Mutek Fest and the SEGD Graphics Expo in June 2011 and had a very pleasant stay. I had read that the hotel had nicer corner rooms with views, asked for one, and got one--no extra charge. Room was very spacious and clean, and had all amenities: full kitchen, TV, couch, comfortable bed, windows that opened, underground parking. The price was right for a 1BD suite, and I would absolutely go there again. Hotel was perfectly located for the activities I wanted to do--including walking all over downtown.

By on Jun 7, 2011

4

good downtown hotel

Families

the hotel was clean and the hotel staff was great

By on Mar 24, 2011