Skip to main content
Beginning of main content

Recent guest reviews

Water park over full Dirty, and overpriced for just a room We wished we knew about paying for water park if you don’t use it, you still pay I think the staff is over worked, and under paid And short staffed

This hotel has great bones, but there were so many little things that were just poor. Our shower curtain was torn and falling off the rod, and so old it wasn't waterproof anymore and water went everywhere. Our room blackout curtain was ripped in several places and worthless in blocking out light - and 1 side had clearly attempted to be repaired before, the sides didn't match. The pull rod had also fallen off. The king mattress clearly had never been rotated, so one side was destroyed - we rotated it ourselves, which helped some but it probably just needs to be replaced. The hair dryer wouldn't stay opened up during use. We called the front desk, and they fixed /replaced what they could, and offered to move us to another room if we wanted to. We decided we didn't want to move everything after 1 night. I appreciated their helpfulness, but the lack of general maintenance - especially with things they should have noticed when cleaning - was disappointing for the suite.

Nothing we didn't like. The proximity to the event was awesome.

Very helpful staff and friendly. The property has full restaurant and bar as well as a large water park. Small issues with the room but minor. Would stay again.

Located off of the highway but was extremley unhappy that the waterpark was unoperable. The website did not disclose specific details regarding the waterparks hours of operation (times closed), and I did call the hotel directly the week prior and was told that it was open. The main reason for me picking that specific venue was for the waterpark facilities, and when I arrived, I was told that they do not operate within the week. When I asked the customer service rep at the front desk of the hotel, I was primarliy told they couldnt do anything to help assist. I was extremely unhappy with the way it was handled and not properly informed before prior to booking.

nice and quiet hotel. rockwoods across the parking lot, staff was friendly

Outside was well maintained. Room was clean, the blackout curtains had holes and rips in them. Waterpark seemed to be falling apart/rusting out, a part of the kiddie play area was blocked off with yellow like caution tap.

The pool area was great for my kids(ages 7,4). The hotel was a little dated, but for the price with a water park it’s hard to complain. The service in the bar/restaurant was incredible!

Pool area had restricted hours that should have been on your site. Got to use the pool area for one hour for my sons birthday party. Room was very run down. They put us in their quick turn around rooms. Not great. Please give me a full or partial refund.

the hotel was nice but there was no continental breakfast for the price there should of been We went to a wedding and we wanted a few folding chairs to gather in one room afterwards and they would not let us have any.

Need to check in early and check my daughter in also. Got both rooms done quickly.

Quaday Ave Ne Otsego MN

Hotel highlights

  • Steps from Mississippi River
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Holiday Inn Minneapolis NW-Elk River, an IHG Hotel places you adjacent to Mississippi River. This 125-room, 3-star hotel has conveniences like free in-room WiFi, free self parking, and a gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

All 125 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Other standard amenities include free newspapers, free local calls, and video-game consoles.


Property features

At Holiday Inn Minneapolis NW-Elk River, an IHG Hotel, guests have access to a gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a business center, coffee/tea in a common area, and a computer station.

Room options

Suite, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 2

Suite, 2 Bedrooms

1 King Bed and 1 Twin Bunk Bed | Sleeps 6

Room, Accessible, Non Smoking (Mobility)

2 Twin Beds | Sleeps 4

Suite, Accessible, Non Smoking (Roll-In Shower)

2 Twin Beds | Sleeps 6

Guest reviews for Holiday Inn Minneapolis NW-Elk River, an IHG Hotel

Everyone (12) Couples (2) Business (1) Family (23)
1
Family

Water park over full Dirty, and overpriced for just a room We wished we knew about paying for water park if you don’t use it, you still pay I think the staff is over worked, and under paid And short staffed

By , from Paynesville on Dec 31, 2021

Review comment responded on Dec 31, 2021

Thank you for letting us know about your stay. I am sorry you were disappointed. I will forward your comments to our managers for review. Thank you.

4
Family with small children

This hotel has great bones, but there were so many little things that were just poor. Our shower curtain was torn and falling off the rod, and so old it wasn't waterproof anymore and water went everywhere. Our room blackout curtain was ripped in several places and worthless in blocking out light - and 1 side had clearly attempted to be repaired before, the sides didn't match. The pull rod had also fallen off. The king mattress clearly had never been rotated, so one side was destroyed - we rotated it ourselves, which helped some but it probably just needs to be replaced. The hair dryer wouldn't stay opened up during use. We called the front desk, and they fixed /replaced what they could, and offered to move us to another room if we wanted to. We decided we didn't want to move everything after 1 night. I appreciated their helpfulness, but the lack of general maintenance - especially with things they should have noticed when cleaning - was disappointing for the suite.

By on Dec 24, 2021

Review comment responded on Dec 28, 2021

Thank you for sharing your comments with us. We are sorry to hear about the condition of the items in your room. We are hoping to update soon some of the things you spoke of. Thank you again for sharing your comments.

5
Family

Nothing we didn't like. The proximity to the event was awesome.

By on Aug 24, 2021

Review comment responded on Aug 25, 2021

Thank you for the review!! We appreciate the awesome feedback.

5
Everyone

By on Jun 23, 2021

5
Everyone

By on Feb 10, 2020

Review comment responded on Feb 11, 2020

Thank you for your 5 star review!

4
Everyone

By on Jan 20, 2020

Review comment responded on Feb 11, 2020

Thank you for your review and I hope you had a great stay with us!

5
Family

Very helpful staff and friendly. The property has full restaurant and bar as well as a large water park. Small issues with the room but minor. Would stay again.

By on Dec 15, 2019

1
Partner Couples Family

Located off of the highway but was extremley unhappy that the waterpark was unoperable. The website did not disclose specific details regarding the waterparks hours of operation (times closed), and I did call the hotel directly the week prior and was told that it was open. The main reason for me picking that specific venue was for the waterpark facilities, and when I arrived, I was told that they do not operate within the week. When I asked the customer service rep at the front desk of the hotel, I was primarliy told they couldnt do anything to help assist. I was extremely unhappy with the way it was handled and not properly informed before prior to booking.

By on Nov 19, 2019

4
Family

nice and quiet hotel. rockwoods across the parking lot, staff was friendly

By on Oct 9, 2019

Review comment responded on Nov 26, 2019

Thank you so very much!!!

4
Family

By on Aug 6, 2019

Holiday Inn Minneapolis NW-Elk River, an IHG Hotel

9200 Quaday Ave Ne, Otsego, MN 55330
url importing http://www.orbitz.com/Otsego-Hotels-Holiday-Inn-Minneapolis-NW-Elk-River,-an-IHG-Hotel.h1327334-p2.Hotel-Reviews
There was an error importing /Otsego-Hotels-Holiday-Inn-Minneapolis-NW-Elk-River,-an-IHG-Hotel.h1327334-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Otsego-Hotels-Holiday-Inn-Minneapolis-NW-Elk-River,-an-IHG-Hotel.h1327334-p2.Hotel-Reviews

Frequently asked questions