Upgrade our room for free and the room is nice and clean!
Cute enough room, old bathroom though. Good price, had to get new keys everyday though they wouldn't open the door so i got three new sets of keys over a three night stay. Staff was ok not extremely friendly. Decent value for the money but I probably wouldn't stay again too many other nicer options in the area.
They were nice enough call us to tell us the room was waiting for us and we could let ourselves in since the office would be closed when we got there.The room was clean and fairly updated other than the bathroom the only problem was the mattress, both my husband and I woke up with backaches if they got newer better mattresses I'd stay there again
Location is good. The staff service just ok, can be better. Bed is confy. Fridg and microwave a plus.
It is essentially a motel priced like a hotel. However, I guess this is expected in such an expensive area.
The pictures on the website were not an accurate description of the actual hotel room, it was much worse. Walls were thin and you could hear all noise outside of room
It was mostly clean except for the spider in my room. The fact that they had no bars of soap was disappointing.
I am very upset about an incident that occurred. I 100% know that my daughter left her beats headphones in a drawer under the TV. Out of sight out of mind. We left and didn't realize she forgot them until we were hours away in Pismo. I called around 7pm and the guy at the desk answered and said they weren't turned in and he would follow up. I called back the next day and still nothing. So the housekeeper apparently didn't do her job and look in all the drawers because she would have found them. Or did she find them and keep them? Or did the people thag stayed in the room next keep them. So overall poor experience because of this.
Nice and clean. Good value. Close to down town and some great restaurants If you want to go to aquarium iyiu will need to drive a short bit.
Adequate accommodation. Room had insufficient heat with noisy portable appliance.
Very nice hotel. The price corresponds to the quality
There are so many better hotels to stay at in the area- this should be a last resort. The room was old, had a strange odor, the curtain rod was falling off the wall... The staff were nice, but the room was way overpriced.
Inn By the Bay Monterey places you within a mile (2 km) of popular attractions like Monterey Bay and Fisherman's Wharf. This 26-room motel has in-room conveniences like refrigerators, microwaves, and coffee makers.
The 26 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and ironing boards.
Inn By the Bay Monterey features free WiFi in public areas and a garden. Free parking is available if you drive. Front-desk staff can assist with tours/tickets and luggage storage. This smoke-free motel also has a picnic area.
Upgrade our room for free and the room is nice and clean!
Cute enough room, old bathroom though. Good price, had to get new keys everyday though they wouldn't open the door so i got three new sets of keys over a three night stay. Staff was ok not extremely friendly. Decent value for the money but I probably wouldn't stay again too many other nicer options in the area.
They were nice enough call us to tell us the room was waiting for us and we could let ourselves in since the office would be closed when we got there.The room was clean and fairly updated other than the bathroom the only problem was the mattress, both my husband and I woke up with backaches if they got newer better mattresses I'd stay there again
Location is good. The staff service just ok, can be better. Bed is confy. Fridg and microwave a plus.
It is essentially a motel priced like a hotel. However, I guess this is expected in such an expensive area.
Thank you for your feedback. We work hard to keep our rates competitive for the area, and we hope to see you again soon.
The pictures on the website were not an accurate description of the actual hotel room, it was much worse. Walls were thin and you could hear all noise outside of room
It is regrettable that your stay with us was not reflective of the standards of care and value we are determined to deliver. It is unfortunate we were not made aware of your concerns, as our kind and courteous staff is always willing to help. We apologize for any inconvenient noise you experienced. If there is anything else we could improve upon, we'd love to hear your feedback. Should your travels bring you back our way, we'd love the opportunity to make it up to you.
It was mostly clean except for the spider in my room. The fact that they had no bars of soap was disappointing.
I am very upset about an incident that occurred. I 100% know that my daughter left her beats headphones in a drawer under the TV. Out of sight out of mind. We left and didn't realize she forgot them until we were hours away in Pismo. I called around 7pm and the guy at the desk answered and said they weren't turned in and he would follow up. I called back the next day and still nothing. So the housekeeper apparently didn't do her job and look in all the drawers because she would have found them. Or did she find them and keep them? Or did the people thag stayed in the room next keep them. So overall poor experience because of this.
We are again very sorry that we were unable to get you reconnected with your misplaced item. Our team should have been more prompt to look into the issue. It is clear that we can improve further, and we will work our hardest to ensure that the proper steps are taken in the future. Please allow us the honor of a chance to welcome you back so that we can make it up to you.
We appreciate your feedback and kind rating. We hope to see you again soon!