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Courtyard by Marriott Monroe

3.0 out of 5.0

Recent guest reviews

Did not meet expectations. High dollar, low accommodation

The room was great, big King size bed very comfortable all of the amenities that you would want in your room. I have recommend this Hotel to some of my friends who plan to visit around the Holiday's.

Great Love the Staff Friendly great good it was within walking distance to Mall and restaurants

no one at desk to check me in for some 15-20 min. breakfast people rude. skimpy breakfast. too much loidering in lobby area. toom air conditioning not cool. i was put in handicap room without requesting this. I think some racial prejudice may have been going on here.

Good staff, awful facility. It's an old hotel that feels like an Old hotel in need of a serious updatd.

Basic accommodations. No better than Motel 6 at twice the price! I expected more if a Marriott brand hotel.

The staff was very welcoming and cheerful, I always like that. The room itself was ok, It was in a single king bed room. everything still seems relatively new. I would stay there again .

Easy parking, nice room, quite, clean, good shopping nearby. Nice little coffee shop downstairs; a little pricy for Monroe, La. Asked for a 6:30 wake-up call. Didn't get it. Towell rack fell off the wall. Would still recommend a stay. Just be sure you set your alarm clock.

The staff and layout of this courtyard were great. We checked in at 9pm after a long drive (it's right off the interstate, next to a shopping mall) and the staff were so nice. My son was obviously cranky, and they gave him some snacks and joked with him while we checked in. Obviously they didn't have to do that, but it really just shows what kind of people are staffed there.

At $125/night, I thought it was pricey, as are all hotels in Monroe. But, the hotel was comfortable and the staff was very friendly and professional. You can choose to pay an additional $10/night/room for a hot breakfast and it is worth it if you like a large hot breakfast. Where else are you going to get 3 eggs, sausage or bacon, hash browns, toast, coffee and your choice of cold drinks for two, for $10. Small indoor pool looked clean, nice gym to work out in. Non-smoking hotel, which we also liked. Although someone smoking in a room set off a fire alarm at 4AM and it rang for 30 minutes. Hope they kicked that guest out of the hotel.

This hotel was frist class. All of the staff were courteous and helpful. There are at least two restaurants within walking distance and the hotel had a cafe and coffee bar inside. A large mall is also walking distance away. The room was very clean and seemed freshly painted. I would recommend this hotel to anyone staying in Monroe.

This was a average hotel experience. The room was clean and pleasant but I expected the customer service to be better. The night before i departed for the airport, I was told to just show up 15-10 minutes before I needed to leave. The morning I left, the woman at the front desk gave me attitude when I asked when the shuttle was coming. Being a loyal Marriott silver elite member, I expected better customer service. I will avoid this hotel in the future.

My son and his family had a great time at this hotel. Grandkids wanted pancakes but strawberries made up for it. Beds were awesome and rooms were spacious. Lobby was great place to meet and visit with visitors.

The hotel was well kept and clean. The staff was nice. I visited a friend and my stay there would have been better if the room was equipped with a microwave. The compare with others on the same scale.

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No breakfast of any type available... fire alarm went off every hour on the hour... the staff had no explaination for this, or any sympathy. found check-in longer then expected... simply did not get any rest or comfort here, and could have done this well at a property for half the money...

The courtyard marriott in MONROE LA was very comftorable. The room was nice and clean, had a desk and chair and internet access. The hotel is very conviently located and I would stay there again.

4915 Pecanland Mall Drive Monroe LA

Located within a leisurely stroll of Pecanland Mall, Courtyard by Marriott Monroe is within a few miles (5 km) of University of Louisiana at Monroe. This 3-star hotel has 90 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Louisiana Purchase Gardens and Zoo is also nearby.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served each morning for a fee.


Rooms

Courtyard by Marriott Monroe's 90 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.


Property features

Guests staying at Courtyard by Marriott Monroe enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4