Best Western West Monroe Inn2.5 out of 5.0
Recent guest reviews
Although I live within driving distance from my home, hubby and I often steal a way for a night or two. Clean rooms, semi secluded, and then there is Jennifer at the front desk! She definitely makes you feel at home.
Short overnight stay in west Monroe LA. Jennifer at the front desk made us feel at home as soon as we walked in. The property is meticulously kept and the room was well appointed. In this price range you'd be hard pressed to get a better value or have a better experience.
Very nice and clean hotel in the West Monroe area. The hotel is located in a very good place with restaurants close by. I stay at this hotel quite often on business. have never had any kind of problems.
We stayed for two nights at this hotel in West Monroe. The rooms were clean, decently priced, and the front desk staff was great, especially Jennifer and Jordan! They were very helpful and so nice. The hotel had a wonderful complimentary breakfast each morning as well. We highly recommend this hotel!
I booked online a non-smoking room with two queen beds. Because of traveling I checked in about 9 p.m. Immediately after entering the room we noticed a very heavy cigarette smell in it although it was deodorized with some air refresher. Then I went back to receptionist to ask another non-smoking room. She said that they don't have another non-smoking room with two queen beds and I have to leave. I become so upset because I was very tired and needed to search another hotel for the night for me and my family. It's not acceptable for an expensive hotel with so many positive reviews.
I was totally pleased with the staff (Jordan) and the hotel room! My room was perfect for an overnight stay. It had everything I needed for comfort! Wish I could have stayed longer! So glad I made my reservation here!! I know where I will stay in the future!! :)
I was traveling early one morning for work, when I suddenly came down with stomach bug and couldn't go anymore. I managed to make it to this hotel parking lot a employee found me out side checked on me went in and got everything tended to by the time I could make it to the door. Ms. Jenifer was AMAZING!!!! she was truly concerned and offered any assistance she could. she made sure I had fluids, sent me to my room with yogurt for later, asked to she need to contact my office, told me to rest and she would be checking in on me. it was like being sick at home with the people who care for you. sorry so late getting around to this but it's an experience I will never forget. Best western will definitely be getting my business when I'm in the area. ( and its bc of Jenifer ) hate you weren't there the next morning to thank you person, I truly do appreciate you! GOD Bless you!
Great experience! After driving all day, check in was a breeze; Staff member Jennifer Ann was very professional, friendly, and pleasant. Her sense of humor and wit was amazing! The room was clean and already cooled down with the AC, the hotel was quiet; all lending to a great experience.
The room was clean and comfortable. Checkin with Jennifer was very pleasant. The beds were comfortable. I liked having a ceiling fan in the room. Spent a good bit of time reading under the roof of the shelter by the pool. Overall a very pleasant stay.
The staff is very friendly. The bed is very uncomfortable. My husband has a bad back but I didn't until sleeping in this. The water was brown and gave irritation to my daughter and I both, which led to medication and an infection. Around the hotel smelled like sewer so bad that we couldn't stand outside and it came in thru the air conditioner. The breakfast had ants crawling around and the rolls were hard and the bacon tasted old.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 295 reviews