Gateway Canyons Resort, A Noble House Resort4.5 out of 5.0
Recent guest reviews
This place is a city in itself. Getting here from Grand Junction take 1 hour, and the last 20 miles of the road is in poor condition. The drive is beautiful. Checkin is fast, and you can ask for help with luggage. At this price similar to Ritz and Four Seasons, you would think there is a bellman to greet you and take your luggage. There is a 10.5% tax and a 18% resort fee, so you are paying almost 30% in addition to your room rate. Staff is very courteous, and Craig from concierge is very helpful with activities. Rooms are beautifully decorated and very comfortable. I have added several property maps to assist with room selection. The property uses well water, and it is slippery hard water. The grass can be somewhat mushy from excessive daily watering. There is a large variety of plants and trees on the grounds, and some are not native. Trees are large and beautiful. First floor rooms have a patio area, and most second floor rooms have balconies. The room scent spray used is the same as La Quinta's and quite strong. The bushes and trees sometimes block that awesome view of mountains. Casitas are the most expensive and more private and secluded on the northwest side of the resort. The second floor units do not have elevators, and luggage can be a struggle by staff and guest. A lot of rooms have fire pits or bowls. Some guests are wasteful and leave their fire pits on 24 hours a day. Spring and fall have milder temperatures. Summer can be quite hot. Even in spring, staff said occupancy was around 1/3 when we visited. There are 3 pools, and the 2 near the middle are nicer and have a great view. It is rarely busy, and you may have it all to yourselves. The pool bar was never open. There are 2 restaurants (1 formal, 1 casual) onsite along with food truck, coffee shop, and pool bar. Find out which ones are open at the front desk. We did not see many people dining out, so not sure where people eat. Paradox (the casual one) serves sandwiches, etc and lets you take drinks upstairs to the game room. The General Store is owned by resort and does not stock any perishable items. Bring your own snacks. Gas is very pricey there as can be expected for being so far out of the way. There are paved paths throughout the resort, and you don't see many people out and about. There are hiking and biking trails steps from the resort, and a trail map is provided by the front desk. Trails are not necessarily made with mountain bikes in mind with sand traps and river rocks on the trails. Lumsden Loop has nice views. There is also a small plane landing strip nearby the trail. There is a frisbee golf area that has not been mowed in a while. You can book activities, and it is never boring here. It's very relaxing with ponds, windyng paths, and birds. There is a flock of geese that provides a wakeup call around dawn, and the frogs at the ponds make weird wonky sounds. Caretakers of the property live nearby in provided housing, probably because this is so remote. The town of Gateway is tiny and not much to see.
Gateway Canyons is a beautiful resort and is in a lovely location. The rooms are well appointed, spacious, and the beds very comfortable. We loved our private walled patio and sat there drinking coffee or wine. The bathroom was attractive, but I found the shower/tub hard to get in and out of. The sides were high on the tub and that made it hard to climb in. I think they were trying to make it deep enough to soak in but the sides were really high and I am short. If the floor had been heated in the bathroom that would have felt very luxurious. Or if they had heated towel racks like in European bathrooms. We were there late April and it was a bit chilly. The room was very quiet. The heated pool and hot tub outside could have been hotter. Nice gym. I had a massage at the spa and I realized that was where the steam room, a jetted hot tub, and FAR infared sauna were. I'm surprised the staff didn't tell us about it at the check-in. The sauna wasn't hot enough (it was at 76 when I first got there, and eventually only 108 and should have been 120 or higher). Hot tub/sauna/steam are in the men's and ladies' rooms in the spa so I couldn't use them with my husband which was a bit of a drag. We didn't see lots of people at the resort in late April. The trails up the ridge to the west of the resort, just off the grounds, are great! We enjoyed our hiking.
Somewhere between 4 and 5 stars...a beautiful and remote location, definitely worth the effort. The casitas are well appointed with great bathrooms and a fantastic outdoor shower. The grounds are impeccably maintained. The car museum is amazing (and we are not car people). Lovely to just ride a bike around the grounds, go for one of the hikes on property, take advantage of the many activities. Or just hang out by the picturesque (though unattended in any way) pool. The resort seems a bit low on staff (perhaps it's still off season) though everyone that we encountered was very friendly and eager to make guests happy. We had some snafus along the way and everyone went out of their way to rectify the issues. We thoroughly enjoyed our visit and hope to return one day.
The location is scenic, remote, beautiful and relaxing. The staff does a great job of making you feel warm and welcome and the accommodations are fantastic. We had a small group of us travel there for off roading and had a terrific time. the women could spa while the men went off roading.
It's like they want to be high-end, but just haven't figured out how to...Most of the staff are friendly enough, but just not helpful and don't seem to know what's going on. Maybe going at the end of their season left us with whatever staff they could round up? Key Issues: Rooms not ready upon afternoon arrival, complete lack of meeting room readiness (this was requested prior and they "couldn't seem to find the reservation"), only one restaurant open - poorly staffed, incorrect food orders, lack of knowledgeable staff ("I think someone else does that?") Key Features: The surrounding landscape is nice, the rooms are nice/updated, the staff who know what they're doing are very accommodating/helpful
It was VERY quiet here during Thanksgiving, and even though our room was almost directly next to the highway, there was never more than one car a minute, or an hour sometimes. Outside, We could hear flocks of birds from the canyon walls, and voices carried an extraordinarily long distance. However, this place is all about motors, so a summertime visit would probably provide a vastly different experience in that they offer high performance sports cars for rent, ATVs, and even helicopter tours from a landing pad adjacent to the main hotel. There is also an airstrip, and a shooting range. These activities were largely mothballed during our visit. Pet friendly - The fact that they were very accommodating of our little dog was a big inducement for us to visit in the first place. Our room was very nice. They have a wide range of room classes. Ours was basic, but spacious and with a small adobe style patio. The towels were supplied in a pretty penurious fashion, and a bit threadbare for a $300+ per night room, and I'm afraid I cannot report on how a 3 ounce bag of extra fancy peanuts in the snack tray could possibly be worth $10. The staff is made up mostly of foreign study students from various countries, who are all friendly and earnest, but seem a little unsure of themselves. One feels bad about putting them on the spot, or complaining. The thanksgiving buffet was not great. Mostly due to low food temperature, just like home. They had a system of cast iron kettles heated by sterno, just not enough. And the carvings were barely lukewarm. For the rest of the meals with only one restaurant open, the menu was limited, and strangely, seemed unfamiliar to the wait staff. A couple of times, a pointed out detail of the menu appeared to be completely new information to our server. The hiking is great, and the views beyond spectacular. You can book a guided one, or go on your own. They have trails right from the property that ascend to the canyons and overlooks. Several loops to choose from and the views are amazing. Wear good shoes and bring the complimentary water and toffee from your previous night's turn down service. We only encountered one other couple on one of our hikes, but it was a chilly day, and the trails are ridable, so you can probably expect to be stepping off the path to let mountain bikers pass during busier times, and the hiking trails intersect with well-traveled ATV trails. We didn't see any of that. Their accounting system is a nightmare. We booked a package that was supposed to include two breakfasts and thanksgiving dinner for two, but all the time you are signing for drinks and tips, and the resulting final bill from a two night stay, and three meals was two pages of sub totals and miscellaneous entries. They encourage you to sign and work it out later. LOL. Funny story. We may have caught the attention of management during thanksgiving dinner when we wanted to save a few small scraps of beef fat for Our little dog Lazer, but were very self conscious that they would think we were absconding with food. We are talking like two ounces of scrap at the most. Anyway, we must have looked obvious, because the comptroller of the resort came to the table to ask "how our dinner was".
We stayed with family members for the Thanksgiving weekend and were delghted with this amazing property, location, vibe and overall experience. We really enjoyed our Thanksgiving dinner with the family and found our dining experiences at the Paradox restaurant to be excellent as well. What an amazing resort! Great staff and amazing location.
I booked this resort solely based on internet reviews and the resort site. No one I know has ever been there and it really is a true destination resort. I was somewhat worried about the remote location that we would not have enough to do or be satisfied with the food variety. Let me tell you, you have NOTHING to worry about. Gateway is a truly remarkable resort that has so many things to do you wish you would have made your stay longer. The food was absolutely delicious each and every meal was amazing. The service was top notch. The most remarkable thing to me was that the rooms felt like they were brand new. The shower was so impeccably clean that it looked like the tile was just laid. The tranquility and coziness of the room, without exaggeration, made you truly feel like you were home rather than a hotel room. The room even smelled good, it was above and beyond my expectations. If you are debating whether or not to stay here just book it you will NOT regret your decsion.
Not knowing what to expect I was shocked at this amazing gem. While remote the effort to get here was nothing in comparison to the experience and natural beauty of this resort. This has to be one of the most unique resorts in the US. The resort is impeccable and the attention to detail is everywhere. Rooms are clean, beds are so comfortable, amenities are above and beyond and the grounds are beautiful! This resort is in the most beautiful location, the views from everywhere are amazing and are just everywhere you look. there is SO much to do or not do at this resort, you could just sit around one of the pools and look at the vista or do one of the MANY activities they have onsite, Its a endless possibility of things to do and EVERY ACTIVITY Is TOP NOTCH. All the equipment is new and in great shape. The highlight was the helicopter... this was UNREAL The Capitan was so professional and the hanger and helicopter are so clean you could eat off them... We did the 30 min flight and what we saw might have been the most amazing thing I've ever seen. The entire experience from walking into the hanger to landing on the pad was above and beyond. I will remember this for the rest of my life. I cannot say enough great things and cannot wait to come back. This place has it all.
So hard to write this review because this was one of the most breathtakingly beautiful properties I have ever visited. And I am very well traveled. However, there did not seem to be a grown up managing this property. When checking in, the employees were young and inexperienced. It was difficult to get correct answers to normal check in questions. Our room was gorgeous with an outside hot tub and fireplace. The restaurant was delicious and service was good. The car museum was super cool to visit. Upon check out, we were ready to hit the road for a long drive...however, the young staff did not honor our American Express Fine Hotels and Resorts agreed upon rate. Must say, in 30 years as an AMEX card holder, this has never happened. For whatever reason, they could not fix this quickly. It became a very lengthy , unnecessary debate which held us up for our long drive. I gave up on the front desk kids and called AMEX, who solved it for me. The hotel then credited my account for the overcharge. Two days later, I was charged another charge from the hotel for unknown reasons. At that point, I just gave up. In my mind, they were more interested in money than service. Which doesn't help them get return visits. I truly hope they use some of the nickel and dime collections to hire an adult as a front desk manager because this property is just amazing.
- Free WiFi in rooms and ...
- Free valet and self parking
- Onsite dining
Gateway Canyons Resort, A Noble House Resort is within the area of popular sights such as South Mountain and Colorado National Monument. This 72-room, 4.5-star lodge welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 3 restaurants.
There are multiple options for onsite dining with 3 restaurants, including Entrada, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 7:30 AM to 11 AM.
A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, free minibar items, and a coffee maker.
Guests of Gateway Canyons Resort, A Noble House Resort have access to a full-service spa, 2 outdoor pools, and a fitness center. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 365.00 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury lodge include 2 spa tubs, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
90.0% of guests recommend this hotelTotal of 442 reviews