Four Points by Sheraton Mall of America Minneapolis Airport3.5 out of 5.0
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Recent guest reviews
The hotel staff was really helpful. We stayed on both the flight out and back from Minnesota. They rrally worked hard with us. Getting us to and back from the airport.
Great location to get around Minneapolis. Would also help if the tv had a guide on it so you know what channel you are watching. Would have rated it higher had they had a microwave and mini fridge. Those things are essential to a room now, or its like staying at a cheap motel.
Clean place located close to the airport. Fyi they charge to leave your car even if you stayed a night.
It is an average hotel that has everything I needed for my business trip. Near the Mall of America ny not close. Friendly staff except bartender who was grumpy and seamed put out at times.
The room phone did not work. The guests in the next room argued until 3:30 AM. I'm not aware of any response to my 2:45AM call to the desk regarding the neighbors. The HVAC system blasted coolish air directly into the sitting area with no way to control other than turn completely off. Smallest room I have ever seen. Arriving after 10:00PM very little parking remained at quite a distance. The hotel entrance was blocked by the shuttle van and the shuttled guests luggage and equipment.
Great hotel. Wish they had free breakfast. We had a great time here.
The hotel seemed nice upon arrival, but, when we got to check-in, the staff seemed a bit unprofessional, taking phone calls while helping us at the same time and having exposed tattoos. There was not too much available parking. We were forced to park close to another that had parked diagonally and over a line making the fit a bit tight. After getting up to our room, the furniture looked nice and fit well with the design of the hotel, however, after getting into the bathroom, the feel of the entire room was shot. The space of the entire room was exceptionally small, but the bathroom felt a lot tighter. The tiling, which was white, looked like it was coated in layers of scum due to a lack of thorough cleaning. The towels assured that the cleaning that took place before checking in was minuscule. Although the towels were folded, one of the hand towels located less than a foot away from the toilet bowl had a spot directly on the front of the towel. After picking up a washcloth, I saw that the second towel underneath had fresh makeup stains from a previous guest. The bathroom made the entire room feel disgusting and filthy. It made me question that if the bathroom was that dirty visually, how dirty is the rest of the dimly lit hotel room? Overall, the uncleanliness made for a more uncomfortable stay. I would have not expected this from a Sheraton brand hotel.
The room is clean, the staff is helpful, shuttle bus go to airport and Mall of America help us not only for shopping, dinner also getting around with train that we can ride from Mall of America.
I searched for pools and Continental breakfast. This place populates and it is nice BUT they have a restaraunt that serves breakfast. Not included. Felt mislead!
Great hotel but lounge closed early. Nice remodel and rooms were modern.
Shuttle service was 15 minutes late getting me to the airport.
Had a couple of small problems with the room on our first night, but the staff and management went above and beyond the norm to help us out. The staff is first rate. Also the hotel is right on I-494 and is very easy to get to any part of the Twin Cities.
We were looking for two things and we experienced both a hotel near the MSP airport with shuttle services to airport and two a hotel near the cities for the night life fun!
The hotel was very nice and the blackend salmon salad. We enjoyed our stay and would like to stay again with on-line reasonable prices.
This is a great hotel for the business person. Free internet in the rooms and a nice business center for small group meetings. I had to call the front desk because the tv wasn't working properly. They quickly addressed the situation and got the tv working again. The restaurant in the hotel offers good selections and really good food. My only complaint was that I was turned away twice when I tried to grab a late lunch around 3:30 because there was no server working. I was told to come back later around 5. Sorry, I'm not going to wait an hour and a half to eat when im hungry now. Overall it was a good experience though.
This is our favorite place to stay in the Minneapolis Metro area. For the price you will not find a better experience. I always try to stay at the 4Points
Very good experience from the moment I walked in and until checkout. Friendly staff and clean rooms
The one night we stayed at this hotel was pleasant. We had pillow top beds and the pillows were just as nice. Decent size room, bathroom was small but the shower was nice and clean with wall mounted shampoo, conditioner, and body wash. Overall our room was nice and quite and away from the elevators which was a huge plus. I would definitely stay again!!
better than expected. exceeded my expectations and very clean
I arrived at the hotel from the airport before 1 pm and they went the extra mile to get me in my room well before check in. They have coffee all day and into evening hours in lobby, I usually cant stand the stuff in the room so it was a real treat. The shuttle to the airport and mall was very nice and they were on time. The front desk staff and all staff were very pleasant and made effort to go the extra mile. My only complaint is the food in restaurant breakfast was fair and for $ 9.00 I would have been better off with fast food...and dinner Walleye was overloaded with lemon pepper and over salted which was a real shame because the fish was tasty just killed it with lemon pepper/salt.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Located in Bloomington - Mall of America, Four Points by Sheraton Mall of America Minneapolis Airport is 3 mi (4.9 km) from Sea Life Minnesota Aquarium and within a 10-minute drive of Mall of America. This 146-room, 3.5-star hotel has an indoor pool along with free in-room WiFi and free self parking. It's near the airport and also near Nickelodeon Universe and Bloomington Ice Gardens.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is served for a fee from 6:30 AM to 10 AM.
Four Points by Sheraton Mall of America Minneapolis Airport's 146 rooms are air-conditioned and provide coffee makers, phones, and ironing boards. Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Desks are also included.
Guests staying at Four Points by Sheraton Mall of America Minneapolis Airport enjoy an indoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with concierge services and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a business center.