Lindsey was super responsive. Beautiful unit with attention to detail at every turn. Coffee and tea with raw sugar and creamer in unit. Bathroom supplied makeup wipes, QTips, and assorted feminine products as well as shampoo, conditioner, body wash and lotion. The unit was so welcoming when we walked in after a 20 hour drive. Ambient lighting and a Christmas Tree! Beds were comfortable. For a sub level unit it was bright and comfortable. It was much appreciated to have a host welcome pets and not be in a rundown unit using the excuse of pets to not maintain the property. We had one small issue with our door lock, they can over right away to fix it. Never got to use the hot tub but are looking forward to spending a nice summer day on the patio when we come back. I got to tour all the units here, they are gorgeous. Great location. We felt very safe in the neighborhood.