Cecilia was excellent at communicating with me in response to questions. Everything was good except for the air conditioning. It was cool in bedrooms. Hot in the kitchen, dining, family room. Once we found a fan to pull the cool air into main areas, that helped a little. A mention of the fan and needing one to cool the main areas would have been helpful. We ended up finding it in a bedroom closet. I would not stay here in the summer again.