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Best Western Hotel Felice Casati

4.0 out of 5.0

Recent guest reviews

Even if the exterior of the hotel is not in the worst condition, the interior welcomes you to a warm, welcoming environment with clean rooms, rich breakfast, very friendly staff. The hotel is relatively close to the Milan dome (25-30 minutes on foot).

Very good location, close to the main train station (10 minutes walking distance). Very comfortable rooms. Staff very professional, ready to welcome guests and open to support requests or clarification. Underground station close to the hotel.

Like the place. Just right. Don’t really like the decorating - kind of old fashioned - but it is however neat and tidy And well maintained. Beds are a bit hard for my taste but good. The room is very Clean! The Cleaning lady used way too much room perfume - so i opened the Windows for the rest of the day (fourth floor!) And asked if they would not do that anymore. No problem at all! I like the service! Breakfast is not that great. Pretty plain if you ask me. It is not that expensive though (5€ pp) so No Harm in trying. I prefer the coffeebars in town!

Location, about 25 min walk to cathedral through nice park. Room, standard room, quiet, decent amount of channels on tv and good sized bathroom. Service, excellent. Breakfast, worth the 5 euros easily. Won't get anything near that in Milan for the price.

This hotel is close to Porta Venezia, not as busy as the Duomo area, some tranquility and quite at night. Good amenities and the front desk is very friendly and helpful, offered a few restaurants suggestions, pleasant stay.

We were in a triple room and I was worried it would be uncomfortable. I was happy to see the room was spacious ( by Italian standards), the bathroom was amazingly big , the hotel is beautiful with paintings all over, 24 hours snack , tea, coffee, apple. Room service very polite. The breakfast was just right, not a lot of choices but it has what you need. 5 minutes walk from the main shopping street, and from the tube station and only 15-20 minutes walk from central stations. Also there are too many excellent Italian restaurants 10 minutes walking.

The hotel is very elegant, clean and peaceful. Also it is well positioned between central station, historical city center and shopping area, very easy to find. Breakfast is fantastic, the lounge is very confortable and the entire property is spotless.

The hotel is in a decent location although quite close to Milan's city centre. Our experience was far from satisfying. It started with the reception staff being less than helpful. The moment we reached the room, it literally had enough room for two cabin bags and 1 and a half people on a queen bed. The walls needed maintenance and the whole hotel (apart from the reception) needs refurbishment. Some parts of the hotel were smelly and the lift was so small that even five kids would feel cramped inside. And yes, there was one gentleman from reception staff who did help us call for a taxi later but could not help us with another room despite it being our honeymoon. The only silver lining was the breakfast as the food was alright and the restaurant staff was polite and warm. Extremely disappointed by everything except the breakfast. I should have checked out more reviews before booking the hotel.

Hotel is located 15 min walk from train station and close to the shopping street Corso Buenos Aires. City center is 30 min walk away. There are few restaurants around. Staff is professional, very helpful. Free wi fi, fast. Room was a little small, but had very comfortable bed. Plenty of tv channels. Breakfast was great, big choice.

Clean and spacious room and hotel itself. Staff was friendly helpful during the check-in and check-out. Everything was arranged very professionally without any flaws mentioned during our 2 nights stay.

Room options

Standard Room, 1 Single Bed

Twin 1 | Sleeps 1

Standard Room, 2 Single Beds

Twin 2 | Sleeps 2

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Superior Room, 2 Twin Beds

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 925 reviews