Comfort Suites Odessa2.5 out of 5.0
Recent guest reviews
The service at the front desk from Mrs Paulina Rodriguez was wonderful!! As hard as it is to find a room in odessa, she makes it easy! Can't thank her enough!!!! Good help is hard to find!!! If your ever in town, ask for her, because she will take care of ya!!!!
My wife has laid down the law - we will never stay at a Choice hotel again. Bugs, no Kleenex, a tub that won't drain. It didn't even come close to being worth the money, but we had already paid for it. No more.
pretty high in price room was fine but pool was ice cold and dirty front desk was really unprofessional short and rude didnt want to be bothered at all lacking in professinal customer service and people skills....
The room was spacious, clean and comfortable. I had a problem with no phone on night stand and the business phone on the desk didn't work. It was taken care of immediately. There was an apology given. I was met with a warm greeting by all the staff I encountered during my stay. I received a phone call shortly after I arrived in my room to see if everything was ok. Easy check out a copy of my bill was left under the door overnight. The breakfast was ok, limited selection. The coffee cups were small and coffee from a machine. I would stay at this location again
When I booked my reservation, there was not anywhere on their website that says you have to put up an extra $100 incase you tear up their rooms. I called Choice Hotels and they cancelled my reservation for me. I am a Platinum Elite member and if I was tearing up rooms, they sure would tag me for that. I recommend you do not stay at this location for that reason.
Great hotel located near the Music City Mall. Myesha at the front desk is extremely friendly and welcoming. Her need to keep guests happy had me instantly feeling comfortable and glad I chose this location. Rooms are HUGE and the beds are very comfortable. The wifi was spotty at times. My only complaints were my credit card was inadvertently charged. There computer system somehow automatically charges the card on file when extending even though I paid cash for the night. However Myesha was very apologetic and offered to fax whatever necessary to my cardholder to release the funds. In the future I would probably opt for the cash deposit ($150) to keep my card off file. Also, be VERY careful when using the towels. On my last visit upon checkout housekeeping checked my room before my cash deposit could be returned. A few towels that they considered "too stained" to keep caused me to be charged some of my deposit. As a makeup lover I do know that it can and will be a bit messy but I had never before been charged for a towel. They do offer free makeup wipes along with shampoo/conditioner/soap so I suggest to make use of those if you wear makeup lol. That would be the only part of my stay that makes me uneasy. Since I was charged last time I am very careful when showering and drying off now. Even to the point where I'm examining my towels and if there is anything other than white I start to get a little anxiety. I'm contemplating bringing my own towels so that I'm not freaking out every time I shower. Overall the comfortable beds and friendly front desk staff are the reasons I would recommend this place and return in the future.
5 hour early check in. Loved it. Standard couch, standard bed, standard bathroom. Clean floors, clean elevator, regular continental breakfast. I got no gripes with this hotel. I'd gladly stay here again but no interest in Odessa ever again.
We had somehow dropped Comfort hotels. Because of dangerous weather we had to change out plans. The price was deciding factor as we'd only need a bed after a more that 700 mile drive. We were impressed with the comfort of the room and especially the breakfast. It is no longer just drinks and rolls. We had eggs and sausage. We were very pleased.
A friend and I was visiting odessa for A few days. We booked our stay here, check In was simple and fast. Front desk staff Member Myesha Is very friendly, helpful, and professional, which also made the stay more enjoyable. clean room, clean bathroom, very spacious, one of the nicest comfort suites I've stayed in yet. i highly recommend this property and will be staying at this location again in the future, its very close to a mall and restaurants. two thumbs up!
You have to meet Meyesha hands down. This young lady works the front desk like a boss. This is the second time that we have stayed this well oiled establishment and enjoyed the staff and the atmosphere. Well done Comfort Suites, well done.
Reviews from Trip Advisor
30% of guests recommend this hotelTotal of 46 reviews