I had been in my room about an hour and had a bed bug crawling on my shoulder. I jumped up and found several others. I picked up one in a tissue and gave it to the front desk attendant as I was leaving. Stripped down and shook my clothes out in the parking lot and found 2 more. Room 105
My room was very dirty. Bed was clean but didn’t realize the rooms are pretty old and bathroom also old. I ended up with a handicap room, though I didn’t ask for it. Carpet was filthy and small sofa in room also filthy. I couldn’t sit on it and had to use sandals the whole time. Only bright spot was being able to buy water in lobby and free breakfast in morning. Would never stay there again
The bed is like sleeping on a rock. The elevator was missing buttons and you had to keep the button pushed in to go up. No orange juice. Trash all over the property.
Clean and ready with very good service
Minimally cleaned and maintained throughout. Very friendly staff though.
Facility was in a good location to return on the road.
I drove in from Springtown, which is around 41/2 hours away. I came for a business trip. The front desk guy was very professional and nice. I got my keys to the room, went up and the room was actually more than I expected. It had a microwave and a little fridge. The beds were comfortable, the room was clean. The room was a little hot once we arrived BUT it quickly got cool so no complaint. It was quiet and overall I would recommend it to anyone looking for a hotel in Odessa. I normally would be traveling with my Family but again this was for business.
When we were there, the hotel was going through some renovations, so many things were lacking. The hotel was ripped up in several spots, the internet didn't work, and the hotel was outside of town. If you are just looking for a place to crash while driving through, it works well.
Nice experience. Clean room, friendly staff and a great breakfast. I've never stayed in a hotel where they gave you a bag of microwave popcorn, a chewy snack bar, some mints and a cold bottle of water to each guest, right at the front desk. Was perfect after a 8 hours of driving.
The hotel was pretty easy to spot. Once there the receptionist was helpful. Rooms were clean. Everything went according to plan.
The hotel was clean and well cared for; the staff was helpful and pleasant; the complimentary breakfast, while not fancy, certainly was nice with a good variety of tasty basic breakfast foods. The price, compared to other hotels in Odessa, was good. The location was convenient for our needs. I'm well satisfied with my experience.
We had a nice, large room. Comfortable beds and cable T.V.. Great location.
Habitación amplia, cómoda, limpia, excelente servicio al cliente, altamente recomendable. El desayuno debería ser más completo. Es de urgencia que las luces que alumbran las escaleras de emergencia estén funcionando adecuadamente, en una ocasión no había luz eléctrica y esa área estaba oscura completamente. Gracias!
Comfort Inn and Suites places you within 3 miles (5 km) of popular attractions like Presidential Museum and Leadership Library and Stonehenge Replica. This hotel has 79 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Guests of Comfort Inn and Suites enjoy a gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.
I had been in my room about an hour and had a bed bug crawling on my shoulder. I jumped up and found several others. I picked up one in a tissue and gave it to the front desk attendant as I was leaving. Stripped down and shook my clothes out in the parking lot and found 2 more. Room 105
Dear Terrence, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Comfort inn & Suites, Odessa, TX. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely,Shahvir GandhiGeneral ManagerComfort Inn & Suites Odessa.
My room was very dirty. Bed was clean but didn’t realize the rooms are pretty old and bathroom also old. I ended up with a handicap room, though I didn’t ask for it. Carpet was filthy and small sofa in room also filthy. I couldn’t sit on it and had to use sandals the whole time. Only bright spot was being able to buy water in lobby and free breakfast in morning. Would never stay there again
Sorry about your experience, i will share the information with my team.
The bed is like sleeping on a rock. The elevator was missing buttons and you had to keep the button pushed in to go up. No orange juice. Trash all over the property.
Clean and ready with very good service
Thank you so much for the kind comments and the high rating! I will be sure to share with the staff! We hope to welcome you back soon!
Minimally cleaned and maintained throughout. Very friendly staff though.
Thank you for taking the time to provide feedback about your recent visit with us. I am sorry we did not meet your expectations in maintenance and cleanliness. We are working on improvements and your feedback will help us focus on areas important to our guests. We hope you will consider staying with us again to see we can do better.
Facility was in a good location to return on the road.
Thank you for taking the time to provide feedback on your recent visit! We hope to welcome you back soon.
I drove in from Springtown, which is around 41/2 hours away. I came for a business trip. The front desk guy was very professional and nice. I got my keys to the room, went up and the room was actually more than I expected. It had a microwave and a little fridge. The beds were comfortable, the room was clean. The room was a little hot once we arrived BUT it quickly got cool so no complaint. It was quiet and overall I would recommend it to anyone looking for a hotel in Odessa. I normally would be traveling with my Family but again this was for business.
When we were there, the hotel was going through some renovations, so many things were lacking. The hotel was ripped up in several spots, the internet didn't work, and the hotel was outside of town. If you are just looking for a place to crash while driving through, it works well.
Nice experience. Clean room, friendly staff and a great breakfast. I've never stayed in a hotel where they gave you a bag of microwave popcorn, a chewy snack bar, some mints and a cold bottle of water to each guest, right at the front desk. Was perfect after a 8 hours of driving.
Dear Samuel, Thank you for taking the time to tell us about your experience at the Comfort Inn & Suites, Odessa, TX. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for your issues and concerns.I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At comfort Inn & Suites, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at comfort Inn & Suites the next time your travel plans require lodging. Sincerely,Shahvir GandhiGeneral ManagerComfort Inn & Suites Odessa