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Comfort Inn and Suites

2.0 out of 5.0

Recent guest reviews

If you cannot sleep without the rumbling of trucks and 200 db mufflers on the cars at the stop light this is the place for you. Traffic noise is incredible, so you will sleep well. The first two (2) sets of keys would not work and then I was told that they were having trouble with the locks on that room and was reassigned to another room. The alarm clock did not work. Bath linens were badly stained. The bottom fitted (?) sheet had piled up so badly it seemed you were sleeping on sandpaper and it was completely worn out. You could literally read a newspaper through it & I did. The frozen eggs and the liquid concentrate coffee served for breakfast were not edible. Other that that everything else was fine. Front desk, friendly and the room clean.

My husband stayed here for work for several weeks. Rooms were nice and clean and kept up while he was there. I came to stay with him two separate weekends and I was pleased with the entire staff and the free hot breakfast was nice. It will be my 1st choice when i come to the area again.

Arrived at 2:00 am and was quickly checked in. Beds were very comfortable, room accommodating size. Bathroom was very clean. Only issue was they there were only 3 towels in room for 5 of us, had to go get more. The. Breakfast hours lasted until 10am which was awesome for our late arrival. Provided biscuits, gravy, bacon and eggs in addition to the usual hotel breakfast items. Noon checkout time allowed for extra rest. Staff was friendly. Would stay here again.

It was kind of hard to find the entrance to the Inn but once found we were pleasantly surprised. We met Myesha at the front desk immediately and what an amazing lady. She was very informative about the town and inquisitive about the career that I have chosen. The room was amazingly clean, quiet and spacious with the separate sitting area. This place has all the amenities either in house or within walking distance to live here, you could even see the mall.

Hotel room was fabulous. But when our group for up and went out to breakfast there was nothing ready. No juice, no milk for cereal, no bread or bagels only thing available was waffles and no syrup. The girl was not working fast at all to refill even when receptionist came in to help her. We went to IHOP. No money off as this was prepaid

Like to to stay at Comfort Inns, since the oilfield has slowed down, the rooms are a lot more reasonable in the area that i travel. I have a hard time getting the stay points that i deserve, wish the system that y'all have was little more user friendly.

Upon arrival my husband checked the bed (as he usually does) and found that the pillow cases were dirty. 2 had makeup on them and the third had a hair still on it. Ok, fine, easy solution..we called down and asked for new pillow cases. The front desk personnel were very helpful and understanding. Also mentioned that 7 complaints had been made so far regarding dirty linen. (Not very comforting since we were only asking to change the pillow cases). On top of that my husband killed one spider by the bed, one rather larger one in the bathroom, and in the morning killed another large one in the bathroom again. Not good when someone has arachniphobia (me)! I had made reservations through TripAdvisor for 2 nights. Upon wanting to cancel the second night because of the above I was given the run around. The hotel couldn't cancel because reservations were made through a third party and when calling the 800# I was told that they couldn't cancel because only the hotel could do it. So, we ended up having to pay for the room and dealing with the spiders. I RECOMMEND THAT RESERVATIONS NOT BE MADE THROUGH TRIP ADVISOR. Guests should be able to cancel when unhappy with the accommodations without being given the runaround. It's not like we can see the rooms before we check in. This experience with trip advisor and choice hotels was the worst and most fustrating experience ever.

Overall, this hotel was very accommodating. It was updated, with many charging outlets for electronics in the hotel room. Rooms were clean. Breakfast was always restocked quickly, with many options to choose from. Clean pool also. Our only problem was with towels. On the reservation, we had stated five people were staying in the room for four nights. We only received three body towels. We had to go down to the front desk each morning to request more towels. It was hard to keep the same towel for two days, since they did not provide towels for the pool. Our towel we bathed with was also used for their pool. We finally asked a housekeeper/maid for extra, and she said no one informed them of us needing five towels. She said had they known, we would have had five each morning. The front desk had told us the reason why we could not receive five was because of a limit of towels they had for the guests. The lack of communication there made this place receive one less star.

worst experience of my life. staff is rude, very poor management doesn't handle anything. never staying again. clerical was very rude & snotty, management wasn't any help. room smelled very bad, had to wait like an hour for a room.

Our room was downstairs. The rooms have high ceilings at least downstairs don't know about upstairs. The room was clean but had a smell to it, a bit of a funky smell but we couldn't figure out where it was from. The room itself is roomy but you can tell people haven't been kind to the room. The info book looks worn and torn and like something spilled on the pages. The bathroom was clean but there were stains underneath the sink, don't know how it got there. Probably the housekeeping could do a better job cleaning in my opinion. The check-in was speedy and friendly. Pool was not open due to it being still to cool weather wise. Outdoor pool obviously. All in all we would stay here again.

801 Jbs Pkwy Odessa TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Comfort Inn and Suites is located within a few miles (5 km) of Ellen Noel Art Museum and Presidential Museum and Leadership Library. This 80-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. In central Odessa, the hotel is also close to Stonehenge Replica and Parker House Museum.


Dining

Free buffet breakfast is included with your stay.


Rooms

Comfort Inn and Suites's 80 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

At Comfort Inn and Suites, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. Friendly staff can provide a safe deposit box at the front desk, and also offer advice about sightseeing. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and free newspapers.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Full 1 | Sleeps 4

Suite, Non Smoking

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

51% of guests recommend this hotel

Total of 48 reviews