Best Western Plus Midland Suites2.5 out of 5.0
Recent guest reviews
Spacious rooms, solid breakfast, pretty good location-- these are some of the main pros. But, the room was not clean. It was clear that the services had not been extensive the day I checked in and there was trash left in the room among other issues. Obviously, this was disappointing, BUT a lot of this was made up for by the super speedy and gracious response of the front desk clerk. He swiftly came and cleaned everything up and was apologetic and kind. He deserves a raise!
What stands out about this hotel is the sweet, caring lady who cooks and serves the free hot breakfast. You can tell she loves and values her job and the people who come in to eat. Please leave her a large tip. The only complaint I have with the room is that the king size bed is very high. So, if you are a short, older person like me (5'1") you will have difficulty getting in and out of it. Otherwise, the hotel overall is very clean and the staff is very friendly and efficient.
The hotel was clean and the staff was helpful. The breakfast was tasty with lots of choices for a free breakfast. The location is close to downtown for business meetings. Swimming pool was clean and a welcome relief in the middle of summer.
Nice hotel. Great staff. Was greeted and checked into my room in under 10 minutes. Breakfast as good quality and hot. Rooms are spacious and quiet. Internet thru wifi was slower than normal and could be improved. Worked for email, but not for Netflix or other streaming services. Overall recommend for a business trip to the area.
Stayed here on business travel. Very impressed with staff cleanliness of hotel. Strategically located by the freeway for easy access. Beds are comfortable, place is quiet extending an enjoyable stay. Breakfast runs thru 9:30 am so i missed it, however they offer a brown bag and go, which is a great substitute for breakfast. Thanks to the staff for the super customer service. Definitely recommend.
Warmly greeted by Ryann and Marichu, they fully met my needy requests such as how I like my shirts dry cleaned and starched, a wake up phone call in the morning, extra towels and even great places to dine.
We travel often and have stayed in many hotels. My daughter has a medical service dog which usually makes hotels that normally don't allow animals nervous. This Best Western was very welcoming and didn't make us feel uncomfortable at all. It's clean and easily accessible from the highway. The breakfast was decent for a complimentary one. My only complaint would be that housekeeping doesn't seem to be able to read the Do Not Disturb sign that has been on our door everyday. Every day they still knock, enter if you don't answer fast enough, and disturb. Overall, I'd recommend staying here.
Clean, comfy beds and accomodations...Staff is great. Ask for a room toward the back of the hotel...ones on the front are close to I-20 and very loud. Nice pool, work-out room, great breakfast and conveniently located.
Traveling home from Tucson; stayed 1 night in Midland. When traveling my first choice is Best Western hotels. They are consistently nice and clean. The Midland location was a nice, clean hotel with very comfortable beds. Close to food, gas, and highway. Room was well insulated from outside noise. Good free breakfast. Fresh coffee and cookies available in the lobby.
I was on my way to San Antonio and had to stop for the night, I was told that they did not have a simple room so I had to get a suite for a whopping $153.75. The room was ok however I had checked before leaving home at other comparable hotels that were $60.00 less per night. I didn't realize that I had left my phone charger and cord in the room until the next day so I called, was told that it would be mailed, I've been home for a week not and no charger and cord has shown up. I did get an email from someone from Best Western in Midland and he said that the price was comparable as others in the area. Not, the others had free breakfast, pool and a hot tub but I have always stayed at a Best Western when possible. I will never stop at this one again
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
- 24-hour fitness center
Located within 2 miles (3 km) of Permian Basin Petroleum Museum, Best Western Plus Midland Suites places you within a few miles (5 km) of The Horseshoe Midland County Multipurpose Facility. This 75-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi. Museum of the Southwest and Haley Memorial Library and History Center are also close to this Midland hotel.
Free full breakfast is offered each morning.
All 75 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can enjoy free WiFi and cable TV. Other standard amenities include free local calls, hair dryers, and ironing boards.
Guests staying at Best Western Plus Midland Suites enjoy a 24-hour fitness center, a spa tub, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 125 reviews