Family Resorts in Middletown, Middletown

"The room was clean, fresh and well taken care of. The beds were comfortable. No bugs. Everything smelled good. The bug covers on the mattress were the high quality ones. The staff was wonderful. Other than cruddies on the pool tiles ( not enough to keep me from coming back - I will ! ) everything was perfect !!"

"This is the second time I stay at this location and the pool was not working."

"When I went to the front desk this morning at 4:30 AM to catch my shuttle that I had reserved, I was informed that the shuttle driver had called in sick and there was no ride to the airport for me. When I asked what my alternatives were, the front desk clerk said I might have a guy, I can call him and see if he’s awake, but you’ll have to pay for it. I said if I’m paying, I’ll just call an Uber. I asked if the hotel would reimburse me she said no. She was not apologetic, or helpful and actually fairly rude considering my situation, left without a ride and no advance notice. Don’t trust the Airport Shuttle advertisement at this hotel. Stay somewhere more reputable."