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The Setai

5.0 out of 5.0

Recent guest reviews

Stayed here for my first visit to Miami , what can I say the staff and service was amazing !!! Such a relaxing atmosphere , professional team and so helpful !! Great location and easy to get around . A big thank you to Lenny at concierge , he was great in assisting with recommendations ! Will be back for sure :)

We recently stayed at the Setai to celebrate an Anniversary. The Setai is a wonderful hotel where service is first class. It is not the liveliest place on South Beach but it is by far the best in service. The grand breakfast is one of the best I have ever seen from the usual omelette stations to your individual guacamole station. The rooms were clean. The staff made you feel special. If you love Four Season service and attention this is a wonderful choice. Five star hotel with five star pricing.

Stayed at The Setai for our anniversary. My husband was pushing for a free stay with our points at either a Marriott or Hilton brand, but I wanted something luxurious and worthy of an anniversary celebration. The Setai seemed to be the place. The hotel is indeed gorgeous. Not so much on the outside, as it does blend in with all the other hotels on the road, but definitely on the inside. We enjoyed just walking around and looking at the decor during our stay. When we arrived, we were greeted with a cold drink and face towels. That was very nice after a harrowing drive on I-95! Everyone we encountered was very nice and pleasant. The room was very nice, and well appointed. The bed was a little bit firm for our liking, but the pillows were perfect. We did not miss our pillows from home! The highlight of the room, though, was the shower! My gosh, I have never had water come over me with such volume! The shampoo was out of my hair in a couple seconds! We wish we could have that shower in our home! The pools were nice, and the lighting around the pools at night was peaceful and relaxing. My husband I do enjoy water, so we hung out in the pools for quite awhile. We went out to the beach in the morning and had great service and comfortable seating in the area reserved for Setai customers. It was a nice bit of heaven on earth for a few hours. Trying to keep the romantic anniversary vibe going, we ordered room service for dinner. The highlight was a spicy scallop dish. I absolutely love seafood, and love spicy foods. Put the two together and I am very happy! The spicy scallops were fantastic! Large scallops, perfectly cooked, and enough for both of us to share. So, so good and tasty! The breakfast buffet was included in our rate, and the selection was very abundant. There was a person making omelettes there, and we ordered from her, but unfortunately she missed one of the two ingredients I asked for in my omelette. I was not standing by while she made my omelette (the fruit section was calling me over!),so I didn't notice until I was already at my table. It didn't ruin the breakfast, but next time, I will probably watch to make sure the omelette is as ordered. Now, the one thing that really brought this review from 5 star to 3 - the lack of soundproofing. The hotel was informed that this was our 30th anniversary. We had a lovely welcome to our room that mentioned our anniversary. Unfortunately, our room was right over the bar area, and the music was incredibly loud and the thumping from the speakers reverberated throughout our room. It doesn't help that my husband likes old country music, and the last thing he ever wants to hear is dance music. I like dance music, but the last thing I wanted to hear was loud music when we are trying to have a romantic anniversary! I had called down at approximately 10:30 pm to inquire how long the music would last. I was told until 11. At about 11:45, with the music still banging in our room and really making the idea of romance impossible, I called down again. I was then informed the music will go on until midnight, possibly later, but it would be turned down. It was indeed turned down, but now we could here people talking, laughing, burping, you name it, we heard it. Absolutely no soundproofing. Not the way I wanted to spend a nice evening with my husband. Upon checkout, I was asked how the stay was, and I did inform reception that it could have gone better. It was definitely not the stay I was expecting for the price we paid. Poor soundproofing at a Hampton Inn is one thing, but at a hotel of this caliber, it is not expected at all. I was told that I would be getting a call from someone at The Setai. This has not happened. I would caution anyone that is staying here, expecting a nice quiet evening with their family, to ask for a room that does not face the outdoor bar area. You will then have a 5 star stay, I am sure, for everything else was wonderful. Sadly, the anniversary experience for my husband and I was not.

The breakfast is very good. The service was excellent. The room was clean. When we entered our room a warm welcome had been prepared for our honeymoon :good bottle of champagne and cake:) (see picture). There are 3 swimming pools. Good service. We enjoyed a lot. Excellent hotel!

My fiancé and I recently spent a weekend at The Setai celebrating our engagement. Having traveled to Miami Beach for the first time last spring (in the middle of Spring Break AND Ultra Music Festival, no less) we were well aware of the raucous party scene. Nevertheless we held out hope for at least a modicum of relaxation (wedding planning can be exhausting!) and The Setai exceeded our expectations. A beautiful property with immaculate rooms and grounds, the hotel itself is as posh/ luxe as you'd expect in South Beach. The 3 pools are relatively small but well-kept, with plenty of comfortable chairs and lounges. The beach is crowded as always, but very clean and mere steps from the property. Breakfast on the courtyard patio was tasty, and the gym/ spa were both well-appointed. The zen, spa-like music playing throughout the grounds was literally music to our ears. We couldn't believe it; a tranquil retreat in the middle of crazy Miami! On our last visit to South Beach, we stayed at another "luxury property" and were very disappointed by the level of service. The Setai was the complete opposite: staff members went out of their way to cater to our every need from the moment we walked through the doors. We arrived close to 11PM on a busy Friday and were still greeted with a glass of iced tea and a cool lemongrass cloth. Welcome goodies were waiting for us in our room, and thoughtful like cold towels, facial mist, and wicker fans by the pool/ beach delighted us all weekend. The staff seemed determined to make us feel like valued customers - and they succeeded! We will definitely return.

My hubby and I got away for our anniversary and stayed at the Setai. It was luxurious and class all the way. The property is gorgeous and peaceful, the rooms were beautiful. I would definitely go again.

This hotel had everything! The accommodations were excellent, the breakfast buffet had EVERYTHING, great location (direct access to the beach), wonderful pool area with super attentive service (and great food), and over the top service from all personnel. Specific shout outs to the concierges: Brayan, Lenny, and Seth, who helped us with plans and directions before and during our visit. Lenny even walked with us several blocks to our dinner restaurant!

Everything is fantastic, starting with the outstanding breakfast buffet and finishing with the fantastic The Restaurant . Rooms are very elegant and quiet. The SPA could be better but still The Setai sure is of the best luxury hotels of Miami.

This is our favorite Hotel in Miami!!! Every time we came here we stay at The Setai!!! From the moment you enter you feel special!!!! The staff do everything possible to make your stay out of this world!!!!

The rooms are suites and are spacious, and well appointed. Bathrooms are deliciously well lit. The pool is just Fab. A fair amount of space but divided so never feels too crowded. You get what you pay for here and you are paying a lot but it's worth it. Breakfast is delicious at the restaurant - wonderful variety. Staff is a little iffy except around the pool and the delightful doormen.

2001 Collins Ave Miami Beach FL

Hotel highlights

  • Close to Lincoln Road Mall and Art Deco Welcome Center
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in South Beach, The Setai is within a mile (2 km) of popular sights such as Lincoln Road Mall and Art Deco Welcome Center. This 130-room, 5-star hotel has 3 outdoor pools along with a full-service spa and a restaurant. On the beach, it's also near Lummus Park Beach and Jungle Island.


Dining

This hotel serves as home to a cocktail bar, along with a restaurant that specializes in Asian cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.


Rooms

All 130 air-conditioned accommodations feature sitting areas. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and free newspapers are also standard.


Property features

Guests of The Setai have access to a full-service spa, 3 outdoor pools, and a children's pool. Valet parking is available for USD 49.00 per night, and there's also limo/town car service. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach hotel include a fitness center, a steam room, and free WiFi in public areas.

Room options

Studio Suite, Courtyard View (Art Deco)

King 1 | Sleeps 3

Suite, 1 Bedroom, Ocean View

King 1 | Sleeps 3

Suite, 2 Bedrooms, City and Ocean View

King 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 1070 reviews