Motel Blu

Motel looked very nice in photos and was extremely misleading. Everything in Room was very old, old tv, ceiling fan light didn't work, no fridge, no phone for service, broken glass on sliding closet door, no blinds on rear window to block sun or protect privacy, no ice machine for drinks, missing bulb in bathroom light, Broken towel rack in bathroom, toilet paper holder broken, pillows extremely flat and very uncomfortable, light switch in bathroom was half broke off, no hangers in closet, had to buy my own, every inch of the motel grounds were old and poorly maintained. Inside of pool was breaking off, NO SIGN VISIBLE OF MOTEL TO FIND LOCATION, there's no lobby just a small thin hallway leading to front desk, very limited parking so if you come back at night you'll have to park on the side parking of motel which isn't safe(my rental license plate was stolen and I had to go to the police department to resolve issue).

THIS MOTEL HAS NO ICE ... WHAT TYPE OF MOTEL YET ALONE HOTEL HAS NO ICE! THE AIR CONDITIONER WAS NOT WORKING PROPERLY. THERE WAS A SPOT FOR A SMOKE DETECTOR BUT NO DETECTOR WAS PRESENT. THERE WAS A DRAW THAT WOULD NOT CLOSE. THE ROOM HAD AN OVER SMELL OF CLOROX.

I will never never stay there the room suck I don't have anything else to say but I will never stay there or tell a friend

Very dissappointed with the quality of room, include the night lamp w/o outlet and unworking balb. Not enough towels in the bathroom. You

It was not a place for families. It was not a well kept motel. "Free Breakfast" was unacceptable and place was seedy.

We got room in the first level, this room are disaster walls are dirty the and also the bath room very very dirty , we ask for change and got room in the second level , those room are renew and looks much better. In the site written that have breakfast, actually we got bad Coffey and bagel.

Business trip nice hotel good ac breakfast ok very clean

For the price I expected it to be a bit cleaner. Staff was not particularly up to snuff either. A good location, though it was a bit on the noisy side since it's near US1 and people tended to shout in the parking lot - I will admit I was in one of the rooms closest to the highway...though the rail tracks were on the other side of the hotel so I'm not sure if I was winning or losing in that regard. Would probably not stay here again unless there was an amazing sale and my cheapness overcame my desire for comfort.

The motel was good because it was close to parties. It's a spot to keep your stuff have a rest shower and go out the pools nice and you can't eat meals you can only microwave. The rugs a little smelly but just get air freshner.

The location isn't that great but only 20-30 min drive from south beach & a short walk to a fun strip club! No continental breakfast. If you eat in your room you'll get surprised by lots of little visitors crawling around. Parking lot in front & the side are convenient. Pool is clean but be prepared by the car calls from small children. Where are the parents.

The front desk staff is exceptional the maids need help...they slack on cleaning & proper dressing of beds. I moved rooms & have only a quilt no blanket to this day! They don't observe do not disturb signs so sleeping in doesn't happen much! The location isn't the best just the fact that it's 15-20 mins away from south beach & has a strip club on the corner.

Great location, easy access to everything, pool area nice and clean. Very good value

I am not one to write reviews let alone a bad review but this Motel pushed me over the edge. My husband and I booked this motel knowing it wasn't going to be that nice of a motel but it was cheap and we only needed it for one night. Another reason we booked it was because it said it had a shuttle from the airport to the motel and a shuttle from the motel to the port of Miami. Turns out it had neither. We ended up spending about $80 to get to the motel and to get to the port ourselves. The teenage girl checking us into the motel was talking on her phone to a friend the entire time. Very unprofessional and rude! The room was disgusting, stains on the floor, dirty sheets, duct tape everywhere, the fire alarm was taken apart, and it smelled like smoke. I guess it had one positive the air conditioner worked. The area the motel is in is very run down and not a place we would be out after dark. In fact the bus driver who saved us and took us to the motel from the airport told us to "not go out after dark!" I don't book motels or hotels without reading a few reviews and that was no different with this motel. The reviews that I read told me that the motel was bearable and that a lot of people had done exactly what we did, booked it for the shuttle to the port. The description of this motel needs updated. Very disappointed! Spend the extra money and get a better motel/hotel.

you get what you pay for. Carpet was so filthy it dirtied my socks. The furniture was little to none. the bed, comforter, and sheets all looked 20 years old

The experience with the staff was good. Breakfast needs a lot of improvement. Sweet donuts and coffee is not everyone's idea of breakfast

good experience. cheap. nice people. close to everywhere

The room we get first was uncleaned and we asked about another one. So we've got another key, changed clothes, keeping some stuff in chest of drawers and gone to the ocean beach. But what was our confusion when we returned at the evening and found our suite closed and key not working! On a reception was another man who haven't found our check-in to that room in computer. And our room appeared to be already occupied by another guest!!1 It took another half an our to get our things out of that number and to get a new suite instead. I would recommend to add another ten bucks and book a bit more sane place to spend a night near the Miami Beach.

This is a great hotel if you just want a place to crash. Nothing special. Nothing horrible. Close to bus lines, highway 95 and North Beach. No extras or frills. Important for families: next to stripclubs and gay video shop.

It was a horrible experience with Motel Blu. Our room was not ready for over six hours. On our initial arrival, we were told that the room was being cleaned and would be ready by 3pm. We returned at 4pm and the woman at the front desk, Nicole, gave us the key to our assigned room. The room had not been cleaned from the prior guest. The beds were not made and the bathroom was filthy, the room smelled of feces and urine. At 8pm when we called the front desk to lodge a complaint about the unclean room, Nicole answered and was verbally abusive to me on the phone and said to me, "If you don't like it, check out" and I asked to speak to the supervisor and she told me that there is no supervisor available and I should call back between 10am and 3pm. I then called back and a man named Philip answered and when I asked for a supervisor, he identified himself as the manager, and then later stated he was not the manager. He was very apologetic. He then changed our room to Room at 8:30pm. The new room had broken ceiling lamps/lights. For these reasons stated above, I want my money back for this day due to the 6 1/2 hours I was not able to get my room I had paid for. The next day, I spoke to another supervisor named Amos, who stated that the manage named Chris will get back to me. Up until I checked out, no one addressed this issue, no one talked to me about my complaints or concerns, on one got back to me, not even the manager Chris. Every time I called, I was told by the front desk person that the manager is not available. It was horrible. I was not happy at all. I was charged and had paid for a room for over 6 hours that was not made available to me. I want my money back for that day. Thank you.