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Best Western Plus Miami-Doral/Dolphin Mall

2.5 out of 5.0

Recent guest reviews

This hotel is billed as an airport hotel and has a complimentary shuttle to MIA, though it operates at best on an hourly basis. Nonetheless, it was a very good value.

I have stayed in this hotel 2ce now and it will always be my 1st choice anytime I visit Miami. The staff are very welcoming, the shuttle bus drivers are always ready to help and answer questions regarding moving around whilst the front desk personnel are extremely polite. The buffet breakfast served in the morning has a very decent variety of choices. The free shuttle rides to 2 malls are most thoughtful as it brings a lot of convenience to visitors. There are also nearby restaurants and stores close to the hotel. I really enjoyed my stay

Not what they promise in pictures for the room, a 3 points hotel.

This is a good choice for business travel to west Miami-Dade. Easy access from Airport via SR 836 and the Turnpike. Clean rooms, excellent staff. Would stay again. Breakfast was utterly forgettable though. Recommend skipping it and grabbing something at one of the nearby restaurants instead.

For $180.00 a night ,you think it would be better.This was our first time ever staying at a Best Western.We were fooled by the PLUS part,never again.Oh,did I mention all for 180.00 a night

Nice hotel, clean and big rooms! Kind staff, confortable and free parking. Good and hot breakfast. Perfect location!! Fully recomended!

Flew in the day before out cruise. Nice clean hotel. What you would expect from the plus line of Best Western. 20-30 min cab ride from the airport with traffic. Shuttle to the cruise line was very easy and on-time.

I stayed one week at this hotel. It is close to Miami airport and to shooting malls.

It was hot! The A/C took for ever to cool the room. When you get out of your room it's even worse. Hotel staff are ok. Had trouble checking in.

Clean room and good amenities as the price listed. Good experience anyway.

We love coming here just to escape for a night or two.

Will be staying here again in the future if needed

The hotel was great... location, staff etc. The drawback was $3000 loss after shopping in Dolhin mall. It did not occur in the hotel, but in a parking lot close to the hotel.... Miami is not GREAT!

Driving up I was pleased with the neighborhood and the appearance of the hotel. Once inside I was greeted courteously and assisted great by the front desk staff. I was 15 minutes early, but they didn't say anything. I found my room to generally look great. One drawback was the old tube TV that had a very poor picture. I planned on ordering the Royal Rumble, but when I saw the TV I cut my trip short so I could get home to my TV. I found a few pieces of paper trash under the end tables that was missed by the cleaning crew. There was one long head hair in the corner of the bathroom behind the door also. One major issue I ran into was the cleaning staff was still working and clearing out while it was check in time. At other hotels they make sure to be long gone before guest check in time. I admit to getting there 15 minutes early, but these interactions occurred well after 3pm. I had to take the stairs because two staff with large carts were waiting for the elevator. It doesn't bother me to take the stairs, I just wanted it to be known. Once I was in the stairwell I did have a HUGE problem though. It stunk of cigarette smoke. As I got to the first floor of the stairwell I observed two staff members standing with the door open, on their phones and smoking cigarettes. I find this completely unacceptable. This was the east stairwell. I'll probably never be in Miami again, but if I was I would try another hotel.

The location of the hotel was great for us. Easy for shopping, eating etc. The hotel was generally what we expected based on its 3 star rating. The staff were also nice and very accomodating. I have two problems to report however. I booked a non smoking room. When I got to check in the attendant offered an upgrade from a room with a two twin beds to a king size bed. When we got to the room we realised that it smelled of smoke, everything in the room smelled of smoke including the bed linen. We endured it for the night and the next day we asked to be relocated but was told the hotel was fully booked. Me and my wife were forced to endured that smell for the next for nights. That truly ruined our experience. We also had two cockroaches in our room. NOT A GOOD EXPERIENCE. I maybe back again....who knows.

La ubicacion es lo mejor del hotel, ya que esta cerca del aeropuerto, del Dolphin Mall, bancos, restaurantes, y todas las comodidades para el que no quiera recorrer largas distancias, todo esta por la zona, pero no esperen conseguir habitaciones de lujo, son comodas y aceptables, pero por la comodidad de la ubicacion es bastante aceptable, los desayunos son standar y muy basicos, pero suficientes para arrancar el dia

Do your research this hotel is a 35 dollar cab ride away from the airport

10 minutes from the airport, close to the dolphin and international mall in doral. breakfast could be better, it was quite crouded in the mornings and the selection isnt that great, but in overall good value for the price

Comfortable, clean, quiet, good location, good service, good internet and parking. Highly recommended!

The hotel was remodeled since my visit last year; however this is far from satisfactory remodeling. The Staff was excellent, as well as the breakfast. The room I got had the bathroom exhaust fan damaged and although the report, it was never fixed, the shower did not come out much water. So it looks better but is not really better. I suggest that for a future remodeling to hire a professional company.

3875 NW 107th Avenue Doral FL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located within 2 miles (3 km) of Miami International Mall, Best Western Plus Miami-Doral/Dolphin Mall places you within a few miles (5 km) of Dolphin Mall. This 103-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. It's near the airport and also within a 15-minute drive of Frost Art Museum.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 7 AM to 10 AM.


Rooms

Best Western Plus Miami-Doral/Dolphin Mall's 103 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and video-game consoles are also available.


Property features

Guests of Best Western Plus Miami-Doral/Dolphin Mall have access to an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds, Non Smoking, Microwave

Full 2 | Sleeps 4

Suite, 2 Double Beds, Non Smoking, Kitchenette

Full 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Plus Miami-Doral/Dolphin Mall

Everyone (5) Couples (10) Business (3) Family (6) Friends (3) Other (4)
5

pleasant hotel though not an airport location.

Everyone

This hotel is billed as an airport hotel and has a complimentary shuttle to MIA, though it operates at best on an hourly basis. Nonetheless, it was a very good value.

By , from Ventura, CA on Nov 14, 2017

Review comment responded on Nov 18, 2017

Thank you for choosing Best Western Plus Doral. We appreciate your feedback and are delighted to know you had a great stay. We look forward to welcoming you back soon! Best regards, Yeleynis De La Barca Front Office Manager

4

fantastic location

Everyone

I have stayed in this hotel 2ce now and it will always be my 1st choice anytime I visit Miami. The staff are very welcoming, the shuttle bus drivers are always ready to help and answer questions regarding moving around whilst the front desk personnel are extremely polite. The buffet breakfast served in the morning has a very decent variety of choices. The free shuttle rides to 2 malls are most thoughtful as it brings a lot of convenience to visitors. There are also nearby restaurants and stores close to the hotel. I really enjoyed my stay

By , from Lagos , Nigeria on Oct 18, 2017

Review comment responded on Oct 23, 2017

Thank you for choosing Best Western Plus Doral. We appreciate your feedback and are delighted to know you had a great stay. We look forward to welcoming you back soon! Best regards, Yeleynis De La Barca Front Office Manager

3
Everyone

Not what they promise in pictures for the room, a 3 points hotel.

By on Oct 3, 2016

4

good hotel for business traveler

Everyone

This is a good choice for business travel to west Miami-Dade. Easy access from Airport via SR 836 and the Turnpike. Clean rooms, excellent staff. Would stay again. Breakfast was utterly forgettable though. Recommend skipping it and grabbing something at one of the nearby restaurants instead.

By , from Nashville on Feb 24, 2016

3

mattress was shot we had a terrible nights sleep

Everyone

For $180.00 a night ,you think it would be better.This was our first time ever staying at a Best Western.We were fooled by the PLUS part,never again.Oh,did I mention all for 180.00 a night

By on Feb 12, 2016

5

great hotel!!

Couples

Nice hotel, clean and big rooms! Kind staff, confortable and free parking. Good and hot breakfast. Perfect location!! Fully recomended!

By on Jun 25, 2015

4

cruise out of miami

Couples

Flew in the day before out cruise. Nice clean hotel. What you would expect from the plus line of Best Western. 20-30 min cab ride from the airport with traffic. Shuttle to the cruise line was very easy and on-time.

By on Jan 17, 2015

4

good short stay hotel

Families

I stayed one week at this hotel. It is close to Miami airport and to shooting malls.

By on Nov 7, 2014

3

could've been better

Couples

It was hot! The A/C took for ever to cool the room. When you get out of your room it's even worse. Hotel staff are ok. Had trouble checking in.

By on Aug 12, 2014

3

family

Families

Clean room and good amenities as the price listed. Good experience anyway.

By on Dec 25, 2013