Crossland Economy Studios - Dallas - Mesquite2.0 out of 5.0
Recent guest reviews
I moved to Dallas, and stayed in this hotel for 3 months while I looked for an apartment. I had a few problems while I was there, for example, a couple having a fight in the room next to me (not the hotels fault). There are laundry facilities that are reasonably priced, and the Wifi does work rather well. At the time, the front desk didn't carry quarters, so you would need to bring some. At first I had a room on the first floor, so people were walking by the room talking loudly all night. After that, I moved to the third floor and it was much quieter. New room only had one pillow. I asked for another one, and they said they were out, for the next two months I asked, and they were still out.
The room I was in looked ok. Paint looked fresh. Carpet looked fairly new but a few things made me think otherwise of this place. I saw roaches in the bathroom. Thats a complete no no. I ask them to spray but I dont think they did. I saw some after I ask them. Another thing is they have a towel issue. Its ashame that hotel runs out of clean towels. To me thats unheard of and unprofessional. Lets you know its poorly ran or someone is just cutting corners. A few of my co workers were bitten by bed bugs and had to be relocated to another hotel. Awful!!
Great! 5 stars. All of the staff made my stay very comfortable, the rooms were clean and the area was quiet and kid friendly. I got my deposit back in a timely manner with no problems. I enjoyed my stay here and I will be coming back ! Thank you!!!!!!
This was a great visit and very helpful especially diana she was a huge help we had a little inconvenience yesterday only because she (diana) wasn't here but as soon as she got in the office she took great care of us i would advise anyone to stay here great stay and very comfortable rooms you all get 5 stars from me
This hotel is one of the worst that I have ever stayed in. The customer service is bad and the people in the office are rude. They only open up at certain times when they should be available around the clock. Rooms aren't that clean and sometimes you have to ask for towels. You don't get housekeeping until you have stayed there for at least seven days. There are a lot of bums that stay and hang around this hotel. I don't recommended this hotel unless you have no other choice. The general manager, is rude and not professional.
The whole staff here has been very helpful, but Scott has gone above and beyond to make our stay here as comfortable as possible. He is very personable and made us feel very much at home. Would definitely stay here again.
can you believe it! we had booked a room at crossland economy suites online on hotwire and they ensured us we could check in at or after6am which hotel policyis 3pm checkins but the manager worked with us and got us in a room at about 11:30 also we were not informed by hotwire of need for 100$deposit and didnt not have it . the manager was kind enough to work with us here also we were able to stay !the whole ordeal both the front desk clerk and manager were helpful friendly and had great attitudes and made sure they satisfied the customers needs listened to our complaints with opened minds and id say definetley gained us as a regular customer! so for those of you who think customer service is dead and wish the old motto"the customer is always right" was practiced in todays business you should come see it in action at this motel!the rooms have small fridges and stovetops very clean and comfortable. we enjoyed the staff and our stay and may actaully stay longer term here! thank you crosslands staff!continue the great work!
Excellent place to stay. Tonya Lee Martinez Thank you. Clean rooms. Staff very helpful. No problems. Great weekly rates. Has kitchenette good got water. No problems with security issues. Very close to many rests and other places. Easy access to major highways.
You get what you pay for. Before I say any more, i'll state that this review is not negative nor meant to be negative towards this motel. I'm just saying that based on my experience here, the price is low, but so were my expectations. Just a simple fact of life that when the price point is at the lower end for anything, you can expect to get "the works". PROS: I'll start with the positives. The best part is the staff. Courteous, friendly, helpful, polite, and all around very welcoming. I couldn't have ran into a better staff. There were 2 main shifts- the office opens at 7AM and closes at 11PM. When I walked into the office, they would smile and ask how they can help me. If they were able to help, they would. If they couldn't, they politely stated so. They don't have much to work with, as the motel has very little availale as far as what they are able to offer besides the room itself. But the staff was very nice. Mamadou, one of the managers, was very professional and well dressed. I was told that he would not be the manager there for too long as a result of the ownership changing hands. Another pro- the price- cheap. probably the cheapest in the Dallas area. Sure, it's a few minutes out of the city, and if you stay here you'll need a car. But it's literally right next to the highway (I-30), so access to wherever you want to go is simple and easy. Also, lots of restaurants and shopping areas are within 5 minutes or less of driving. Also, free wifi available, a big plus in my book. CONS: Let me once again state that you get what you pay for so before I go on just bear in mind that this is not meant to deter people from going here or giving this place a bad review. The price is cheap so don't go to this place expecting room service, upscale guests, or even fresh towels and shampoo. When I walked into my room I noticed the carpets were real filthy with stains and the bathroom toilet seat as dirty. The A/C worked but only when it wanted to. The kitchen area was dirty. Actually come to think of it, the entire room was dirty and looked like it hadn't been cleaned. It had, but they did a horrible job. No shampoo, no iron, no clothes hangars, no shampoo, no nothing except for a towel and 2 wash cloths. I was there 2 nights so I asked the cleaning lady who was nearby for a fresh towel since I didn't receive room service (I guess you don't get room service if you're only there for 2 nights). She said no and that I would need to ask the office. Really? You can't give me a towel? At that point I realized there was a towel shortage and didn't even bother going to the office. When I booked my trip online it said that there would be breakfast included but there wasn't. Also the travel website I booked through says it's open 24 hours but that's not true- the office closes at 11PM, which if fine, I'm just sayin that the travel website said 24 hours. I couldn't sleep the first night because it was loud- there were these guys that wouldn't stop making noise all night. They were pretty shady. The second night I did sleep but there was still a lot of noise coming from other rooms. There were a lot of trashy, low class people here but with a cheapo hotel, that's what you're going to get. Overall, I would say, FOR THE MONEY it's about what I would expect. If you're a single guy or gal passing through town, or a young couple short on cash and you need a place to stay and don't mind it being a little shady, then this is the place for you. If you're a family with kids on vacation and you decide to stay here, they you're in for quite a surprise. Let me save you the trouble- if you have kids, spend the extra cash on a more upscale place. I wouldn't say this place is unsafe- it's fairly safe. But I wouldn't recommend leaving any valuables in the room either. I'm not saying anyone would break into you room, I'm just saying, don't leave any valuables in your room. In conclusion, for the money, it's what I expected. If you want to pinch dollars and need a bed to sleep in for a night or two (which was the case for me), this is the place for you. If you want luxury and room service, look elsewhere.
It's basic, but so is the price. No substantial complaints re staff, other than higher-than-average turnover. Room was adequately maintained, weekly housekeeping was about 90% reliable; no major objections (unlike other respondents). BUT... the property has been sold and is reportedly about to become a LaQuinta within the next few weeks; complete management turnover etc.
- Free WiFi in rooms and public areas
- Free parking
- Laundry facilities
Located within 2 miles (3 km) of Town East Mall, Crossland Economy Studios - Dallas - Mesquite places you within a few miles (5 km) of Mesquite Golf Club. The 137 rooms at this motel include kitchenettes, refrigerators, and microwaves. Amberton University is also close to this Mesquite motel.
The 137 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Free local calls and desks are also standard. Weekly housekeeping is available.
Crossland Economy Studios - Dallas - Mesquite features free WiFi in public areas, express check-in, and laundry facilities. There's free parking if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations.
Reviews from Trip Advisor
47% of guests recommend this hotelTotal of 56 reviews