Hotels in Merrifield

"The Grand View Lodge website needs to be updated with what amenities will be available for what dates. We had expected to have lots of options avaliable to us during our stay for spring break, but there was only one pool open, two restaurants, no ice rink, no snowshoeing, no skiing, no sledding, and limited hours for the things that were open. The food at the pub was greasy and overpriced, the menus were inaccurate, and the pizza tasted like cardboard. And 12 year olds are considered "adults". I booked a couples massage for myself and my husband at Glacial Waters Spa and it was the worst massage experience of my life, especially for the price. My husband expressed similar sentiments as well. I notified the front desk of our disappointing experience. They had me fill out a comment card and they also emailed a manager because they said one was not avaliable for me to speak with at the time. The staff person said a manager would call me. It's been four days and no one has contacted me. Additionally, I was forced to pay full price for my husband's massage, and was only given 20% off my massage. The total cost was still almost $400. My massage therapist could have been any Joe off the street; she lacked basic massage skills, was noisy, chaotic, and did not actually massage my muscles but instead applied about 100 layers of lotion, which caused the sheets to stick to my body. I would like a full refund for this experience being a total waste of my time and my husband's time."

"It was ok, a lot of things weren’t working in the arcade, waterpark is a little outdated, bottom of the pool was dirty, breakfast staff in kitchen were rude. The room was nice and big and clean for the most part! It was fun however I wouldn’t spend 260 on one night ever again."

"We really enjoyed our stay here! Finding the place and access was very easy. Very comfortable, clean and a great location for getting to all the surrounding areas. The 3 season porch was a fun space to hang out and the hot tub is a nice option. A little too cold out for us to use on our stay with the wind coming off the lake. The finishes in the bathrooms are really nice, tho the master bath gets a little tight with 2 people and the washer/dryer in there. Bedrooms have great views and are very well done. I did not care for the mattress in the master, way too soft/worn in. But I prefer more firm, others may be ok with it. I would love to see the property in the summer, very nice area. Overall we would for sure stay here again!"