bed was comfortable, hotel was clean, didnt care for the person at check in telling us we were checking in early? we were there at 12:30pm and asked if a room was ready if they would have said no we would have been okay with that knowing check in is at 3:00pm
We liked the staff and breakfast was constantly replenished and staff was very friendly and helpful
Hospitality room with cookies; snacks and lemon water
Room was not clean in areas (sticky countertops & vanity) Strong urine smell from toilet. Bathtub drain was completely was completely clogged and after reported they said it would be fixed for the next night. It was not fixed at all. A short shower ended up in a foot of soapy water which then took an hour to drain out. I could have camped out at the race track for free and got the same service for $140 saved each night.
Love Minnesota. Visit was great and people are of my ilk.
I chose this hotel as we stayed here with family attending a wedding nearby. The location is convenient as far as having restaurants and shopping close right down the street. We were checked in by a very welcoming young man who was attentive and efficient. There is no elevator here, so if you can't make the stairs, I'd recommend requesting a 1st floor room when you make the reservation. Our room was on the 2nd level facing a convenience store-gas station. It was a little noisy, but not too bad as I think there is some sound proofing in the walls. Our king sized bedded room was on the smaller side, there was a desk, chair-ottomoan, fridge/microwave. The bathroom has the sink inside and not much room on the counter to set your toiletry items for 2 people. Shower/bath combo worked great & was very clean. I found the bed to be comfortable (not too firm & not too soft). There are only soft feather pillows available, not the foam type. It would be nice if there were some foam ones in the closet. The breakfast buffet in the morning was pretty good. Scrambled eggs, sausages, yogurt, juices, oatmeal, waffles, muffins, & some other items. There was a good variety to choose from and saved us time eating breakfast elsewhere. This was a positive experience and we would stay here again.
Our stay was quite short due to the lateness of our arrival. Bathroom was not the cleanest but ok. Great breakfast options and friendly staff.
Hotel was okay, ended getting a ground floor handicapped room and it seemed like the bed was small, wasn't even a queen size bed. Breakfast was good with many items to chose from. Would stay again but would ask for a king size bed.
The staff at this hotel makes the stay special. Friendly, kind, helpful. We arrived to free desserts and cookies, coffee, fruit, snacks. Our reservation was accurate, the room clean and well furnished. Breakfast was over and above what we expected. If there was a drawback, it was the difficulty finding the lobby because it wasn't marked and there wasn't the typical covered entrance. The carpet in the hallways wasn't impressive, but the room left us wanting nothing. The exercise room was handy.
We had an overnight stay in Brainerd and selected this hotel as a quality reputation. Unfortunately, the physical condition of the hotel detracts from it's online views. On the 2nd floor, wallpaper was peeled off the walls, leaving a shoddy appearance. There are notices everywhere that the hotel is going through a renovation and will have a new look, I wish we had know and waited until after the work was completed so I'd have a better review.
We have needed to stay in the area before for business reasons and always choose this hotel. The staff is great and the rooms are always clean.
The room was clean. Location was ideal. The comp breakfast was very good.
top notch staff and the rooms are clean. But the air ventilation is noisy, and when someone took a shower upstairs, I couldn't hear the TV for 15 minutes.
Very friendly, helpful and a great location. Where we had to be at the hotel was only a few blocks away.
Pleasant stay.good helpful staffing , easy to find location
Greeted by friendly front desk staff, Jeanine. She was helpful in recommending area dining options. Fresh fruit and cookies available at all times. Very clean. Free books from their lending library. Who doesn't need a book when relaxing? Great location, right on 371. This is our 2nd time here. Both visits very enjoyable.
Had a great stay. The only problem we had was one key card wouldn't keep the code, had it have it re keyed 3 times in 2 days... Staff was very friendly......
Located 1.5 mi (2.4 km) from Northland Arboretum, Country Inn & Suites by Radisson, Baxter, MN is within a 10-minute drive of Crow Wing State Park. This 65-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 9:30 AM.
All 65 air-conditioned rooms feature microwaves, coffee makers, and free local calls. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.
At Country Inn & Suites by Radisson, Baxter, MN, guests enjoy features like an indoor pool, a fitness center, and a spa tub. Airport transportation is made easy with a free airport shuttle (available on request). The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a business center.
bed was comfortable, hotel was clean, didnt care for the person at check in telling us we were checking in early? we were there at 12:30pm and asked if a room was ready if they would have said no we would have been okay with that knowing check in is at 3:00pm
Thank you!
We liked the staff and breakfast was constantly replenished and staff was very friendly and helpful
Dear William, Thank you for your feedback about your experience. We are delighted to read that you enjoyed breakfast and that our staff was accommodating. We look forward to your next visit.
Hospitality room with cookies; snacks and lemon water
I am glad to hear you enjoyed your stay and all our great amenities we offer our guests. Thank you for choosing to stay with us and we are looking forward to seeing you again when your travels bring you back!
Thank you!
Room was not clean in areas (sticky countertops & vanity) Strong urine smell from toilet. Bathtub drain was completely was completely clogged and after reported they said it would be fixed for the next night. It was not fixed at all. A short shower ended up in a foot of soapy water which then took an hour to drain out. I could have camped out at the race track for free and got the same service for $140 saved each night.
I thank you for your feedback on your stay. I apologize we did not meet your expectations and fell short on our end in providing you with our best. I will be sharing your concerns with the staff and will use this as a training tool. I thank you for bringing this to my attention and hope to see you on your next visit to the Brainerd area.
Thank you!
Love Minnesota. Visit was great and people are of my ilk.
Thank you!
I chose this hotel as we stayed here with family attending a wedding nearby. The location is convenient as far as having restaurants and shopping close right down the street. We were checked in by a very welcoming young man who was attentive and efficient. There is no elevator here, so if you can't make the stairs, I'd recommend requesting a 1st floor room when you make the reservation. Our room was on the 2nd level facing a convenience store-gas station. It was a little noisy, but not too bad as I think there is some sound proofing in the walls. Our king sized bedded room was on the smaller side, there was a desk, chair-ottomoan, fridge/microwave. The bathroom has the sink inside and not much room on the counter to set your toiletry items for 2 people. Shower/bath combo worked great & was very clean. I found the bed to be comfortable (not too firm & not too soft). There are only soft feather pillows available, not the foam type. It would be nice if there were some foam ones in the closet. The breakfast buffet in the morning was pretty good. Scrambled eggs, sausages, yogurt, juices, oatmeal, waffles, muffins, & some other items. There was a good variety to choose from and saved us time eating breakfast elsewhere. This was a positive experience and we would stay here again.
Thank you for taking the time to leave this nice review. I am glad you enjoyed your stay and we are looking forward to seeing you again!
Our stay was quite short due to the lateness of our arrival. Bathroom was not the cleanest but ok. Great breakfast options and friendly staff.
Thank you for taking the time to give us this feedback. We are sorry to hear your bathroom smelled like smoke and will be following up with this issue. Thank you for giving us the opportunity to make it right. I am glad you enjoyed our breakfast buffet and we look forward to seeing you again!
Thank you for taking the time to leave us a review. I am sorry to hear about our staff and I will use this as a training tool in customer service. Thank you for staying with us here in Baxter.