The place is beautiful I love coming here. My only disappointment was the customer service needs a lot of improvement. Some of the servers need a little more training because they are rude and had bad attitude. Specially the staff at the buffet. The only outstanding employee there was Novia she has a great attitude and she went the extra mile to help us and she provided excellent service. Novia should be training the rest of the employees at the 2 restaurants, because she was very helpful and understands perfectly the importance of providing a good service. Also the people at the front desk were friendly and helpful.
Lots of games to play and the rentals were great. Worth the 55
Nice spacious room with great view. Love the romantic fire place.
Very nice room, amazing views! Love our stay at Madden's Resort.
Maddens On Gull Lake places you next to The Classic at Madden's Golf Course and within a 3 miles (5 km) of Legacy at Cragun's. This 287-room, 4-star resort has 3 indoor pools along with a golf course and a marina.
This resort is home to 6 onsite restaurants, perfect for a quick bite to eat. You can sip a beverage at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.
Guests can expect to find free WiFi and TVs. Bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and coffee makers are also available.
Maddens On Gull Lake features a golf course, a marina, and a full-service spa. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Other amenities at this spa resort include 3 indoor pools, a nightclub, and an outdoor pool.
The place is beautiful I love coming here. My only disappointment was the customer service needs a lot of improvement. Some of the servers need a little more training because they are rude and had bad attitude. Specially the staff at the buffet. The only outstanding employee there was Novia she has a great attitude and she went the extra mile to help us and she provided excellent service. Novia should be training the rest of the employees at the 2 restaurants, because she was very helpful and understands perfectly the importance of providing a good service. Also the people at the front desk were friendly and helpful.
Lots of games to play and the rentals were great. Worth the 55
Thank you so much for your review! We are glad you enjoyed all the activities offered with our Recreation Pass.
Nice spacious room with great view. Love the romantic fire place.
Very nice room, amazing views! Love our stay at Madden's Resort.
Thank you for staying at Madden's, we're so pleased that you enjoyed your room and the views! We appreciate your review, thank you.
Hi Magdalena, Thank you for taking the time to share your feedback with us. I'm glad enjoyed your experience, though I'm sorry to hear that you did not have the outstanding customer service experience we strive for. We appreciate your feedback and will pass your kind comments on to Novia. We hope to welcome you back again!