Uxmal Resort Maya3.0 out of 5.0
Recent guest reviews
I stayed in the area for 12 days and the cost in lodging at other hotels or B&B in the area would have not made it possible. This is not a luxurious hotel but it is clean, nice on site restaurant, very nice room overlooking the area with all the needs including a.c. I have stayed at higher cost lodgings but when you explore 12 hours a day it is wasted money. There are no elevators and a lot of stairs so it's not for everyone but awesome for most. The hotel is gay friendly and the area is gay safe.
Very good place to stay only one night and visit Uxmal very early morning, it's very close but you need a car. Rooms are ok, quite simple and standard. Wifi was not working: there is few relays for the size of the hotel. Food it's expensive for the quality.
We visit the hotel last year while going through Uxmal and the Ruta Puuc. We stop to cool off and have some cold cervezas while at the pool. (have to mention that you can have use of the pool as long as you eat at their restaurant - in our case we just have a snack and plenty of beer). While we were there we really considered staying for the night so we didn't have to go back to Merida that same night after the sound and light show at Uxmal. This year we decided to go back and stay. The hotel wasn't any crowded at all, very few guests, very quiet and relaxing atmosphere. Rooms were big, comfortable and most importantly clean, big shower! Basic toiletries. Hotel has wifi, but it was kind of weak, nonetheless it has cable tv which worked perfect for our two young boys late at night. All rooms have a beautiful jungle view, if you take the effort to wake up early enough you would enjoy a cup of coffee. Staff doesn't speak the perfect English, but they still made the effort to communicate and make our stay a memorable one. For the night rate we paid, american breakfast was included - it wasn't a top notch one, but believe me it hit the spot and got us ready to continue our road trip to small villages through the Yucatan state.
We stayed two nights at the Hotel Uxmal Resort Maya in mid July '17. The hotel is clean (as clean as you can expect in the middle of the jungle with the amount of bugs there are). The beds are comfortable, and the rooms have flat screen tv's with remote controls. The bathrooms are updated. If you get a room on the 3rd floor you can see the ruins from your balcony. We walked to the ruins from the hotel (they say it's 2 kilometers, but it was probably closer to 3), but you have to pay to park at the ruins, and it's a cool walk thru the jungle, so we didn't mind. The pool is nice (a little warm for my liking) and they serve drinks poolside. The on-site restaurant is very reasonably priced and has a good cocktail list and friendly staff. The big downside to the restaurant is it's limited menu and bland (I mean nursing home bland) food. There are no salsas, no hot sauce (and trust me, you'll want it), and rarely salt & pepper on the tables. And what's really unfortunate is the two nearest cities (Muna and Santa Elena) don't have any decent restaurants, either. The best thing about the restaurant (besides the low prices) is that it's open until 10:30pm. The other strange thing about this hotel his that they only give you 2 bottles of water (regardless of the number of guests in the room) and to get additional water you have to purchase it from the restaurant, so hopefully you don't discover you need more drinking water after 10:30pm. The Temazcal on site is amazing and I highly, highly recommend it. You really need to stay 2 nights to experience everything (the ruins, the pool, the Temazcal). We also got massages. They were $300 pesos for what was supposed to be 30 minutes, but ended up being closer to 24 mins. There were lots of Europeans (Germans and French) staying there, so maybe they cater to Europeans. Also, the WIFI DOES NOT WORK IN THE ROOMS, ONLY IN THE LOBBY.
Booked here with my family, 6 adults and 2 children (7 and 5 years old). The scenery you see in pictures is quite attractive, they have good ratings and their prices are reasonable. This hotel offers a temazcal service which I loved. Therefore my sister reserved 3 rooms with double beds. We flew into the Merida Airport and landed at around 9. We rented a car through Avis, the agency picked us up and took us to the agency’s office to pick up the car and afterwards we headed to the hotel. It took us approximately 30+ minutes to get there. The roads were not in bad shape, however they were quite lonely. No stores, gas stations, or anything of the such on the way over. The roads were marked and were safe to drive on. When we got to the hotel, there was a man in reception who greeted us and gave us our keys to the rooms. Something my sister and I missed prior to booking was the fact that they have NO ELEVATOR. My dad and brother-in-law had to carry our luggage up to the third floor. We choose the third floor because it offered a view to the Maya ruins nearby and we figured it would be very nice to see early on in the morning. Our other option was the first floor. Given it was late only some guest were in the reception area, but overall it was very quiet and peaceful. When we got to our rooms we opened them and they were very hot and humid given the AC was not on. The rooms had a closet with a safe in the inside. The bathroom had the toilet, shower, one sink, NO AIR VENT OR WINDOW. The entire 4 days we were there the bathroom stayed somewhat hot and humid and at times smelled. The water from the sink and shower smelled like bleach and for some reason soaps/shampoos/washes/etc did not foam, we figured it had something to do with the water. CONS: The rooms need one good mirror (check photos). They also need better lighting, the lights WERE DIM. They have NO WINDOWS, only a sliding glass door which cannot be left opened at night due to bugs. Another con is that the room only offers TWO POWER OUTLETS. One underneath the tv, therefore if you want to have your phone near you while in bed and at the same time charge it, you CANNOT; and another one in the bathroom (this one was probably installed for the hair dryer provided by the hotel). Another con would be their times for the spa and temazcal. We were unable to enjoy these two services because they only offered them from 8am-4pm and it depended. Between these times we were out and about exploring Yucatan therefore anything before 4pm was not manageable for us. Moreover, if you plan to drive to other places, it normally takes an average of 20-30 mins to get out of the hotel’s area. The closest town is Muna and Merida City is at least 30 minutes away from the hotel. Traveling to and from the hotel was tiring. Not much to see, but vegetation. The hotel’s wifi in rooms was TERRIBLE. As a matter of fact I can state that ROOMS HAD NO WIFI. If you wanted wifi you had to go sit in the reception area, which is why those guests were there when we arrived the first day. Another thing would be that since they are in the middle of nowhere, they are out in nature so BUGS ARE VERY COMMON. You will normally see and encounter bugs or tiny lizards in the hotel’s open spaces. Given location you also do not have many options as far as food. If you want to shop for junk food or packaged food you have to drive to Muna or another nearby town. There are two or three restaurants at the Uxmal arqueological site as well as two other hotels. I also totally disliked the AC system the room had. It functioned like a fan so while laying in bed you would feel it whenever it got back to your spot so it makes you wish that it would stay in only one spot and not fan you every 10 secs. Another thing to consider is their pool, it looks nice and pretty, it gets cleaned every day at 7am, but by the end of the day its already filled with debris. There are two pools, one is 2ft deep, the big one goes from 3.5 ft to 5ft. Anyone taller than 5ft would have to bend their legs to be fully submerged and the hotel only allows you to use it before 10pm. After this time it is closed. Another thing worth mentioning is that you have to pay an extra fee to use the room’s safe. PROS: the hotel is VERY CLOSE to the Ruta Puuc, VERY CLOSE to the Uxmal archeological site. The FOOD IS NOT BAD, their MENY IS VARIED and they will prepare whatever you want from the menu and at whatever time. The STAFF WAS RELIABLE AND HELPFUL. We had a GREAT VIEW from our room. I must add that the ruins were hardly visible, I was actually expecting something closer for all you could see was the tip of them. At night there is a light show, from the hotel all you see is the ruins tip changing color (blue-purple-red-green). You are basically out in nature. If you stay here you really enjoy the nature around it, not only do you see it, you hear it. You wake up to the sound of birds and continue to hear them throughout the day. Lots of butterflies! Overall, it is a quiet, peaceful hotel. This hotel is mainly to disconnect from the outside world and connect with your self and nature. People are very quiet, my family was probably the loudest there, but I don’t think anyone complained. Regardless of the cons it is still a good option. My main complaints are the power outlets in the room, the elevator, and wifi service.
The location was just perfect for the visit to Uxmal ruins. The rooms were cleaned and nice with view to the little pool they had. The bed were comfortable as well. The receptionist was not friendly at all. As I approach him to tell about the connection not working he was very rude and act as if he did not care at all. The restaurant food was fine given there was really nothing else around the area or maybe the other restaurants close early, but I did see other after we left the hotel so if you have time just take a look around and explore for other options of food. Good internet connection
We rented a car while staying in Merida and drove the Ruta Puuc, ending up at the Uxmal Resort Maya in time for a dip in the pool and the sound and light show at the ruins (which was great). Afterwards, we ate at the restaurant on-site. The menu was good, as was the food. Then the next AM, we drove to the ruins again, retained a guide with some other English speakers and explored the ruins. The resort provides excellent value; very comfortable beds, very clean, and a friendly knowledgeable staff.
There is a trail to the pyramids from the hotel. Rooms are ok with air condition. Staff friendly. Dinner healthy. Breakfasted enough. Pool not used. Yesterday we went to the lightship at Uxmal which was amazing. Cool elimination, sky without clouds and bats flying around.
Everything was great except that receptionist doesn’t speak English. Lady receptionist was really kind (spoke only Spanish) which we didn’t understand at all, Unfortunately, her English knowledge was not good at all. We had a problem with a broken, not fixed toilet. She could not understand the problem at all. At the end we got translator help from the waiter who explained her the problem we have in the room. Toilet was fixed strait away and we had a pleasant stay. Bathroom is not in a good condition, mostly all old and very used. Towels were horrible - we were forced to use ours which we by luck had with us. Wi –Fee only in the lobby area - not good, all hotel guests siting in the lobby area and checking e-mails – looks like a psycho clinic. Food in the restaurant is very good, service excellent! Because of all this reasons the note 3 is more than appropriate in our opinion.
The hotel places in a few miles from Maya ancient city Uxmal and Chocolate museum. there is a free parking. Restaurant is decent and waiter are really careful. Room is spacious with new furniture and perfectly cleaned bedroom. We had incredible view on a forest and Maya ruins. Personal speaks English. Also, I could recommend to order a massage in the hotel. It would be good relaxation after hot excursion to Uxmal city. Shortly, I was absolutely happy.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Located within a mile (2 km) of Uxmal Archaeological Site, Uxmal Resort Maya is within 2 miles (3 km) of Governors Palace. This 3-star hotel welcomes guests with 82 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. Pyramid of the Magician is also 1.6 mi (2.5 km) away.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is available for a fee.
All of Uxmal Resort Maya's 82 air-conditioned rooms provide furnished balconies, coffee makers, and free bottled water. Guests can expect free WiFi and 26-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include laptop-compatible safes, phones, and desks.
At Uxmal Resort Maya, guests enjoy features like an outdoor pool, a children's pool, and a rooftop terrace. Free parking is included with your stay. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and a garden.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 386 reviews