Hacienda Cenote San Ignacio

3.0 star property
Hotel in Chocholá with free breakfast and a coffee shop

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Room options

View all photos for Luxury Cabin, Bathtub, Garden View

Luxury Cabin, Bathtub, Garden View | Premium bedding, down comforters, pillowtop beds, minibar

Luxury Cabin, Bathtub, Garden View

  • 355 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms, Private Pool, Garden View

Presidential Suite, 3 Bedrooms, Private Pool, Garden View | Premium bedding, down comforters, pillowtop beds, minibar

Presidential Suite, 3 Bedrooms, Private Pool, Garden View

  • 1692 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Suite, 2 Bedrooms, Private Pool, Garden View

Grand Suite, 2 Bedrooms, Private Pool, Garden View | Premium bedding, down comforters, pillowtop beds, minibar

Grand Suite, 2 Bedrooms, Private Pool, Garden View

  • 626 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Chocholá

Hacienda Cenote San Ignacio places you 24.6 mi (39.5 km) from Paseo de Montejo. This 4-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Cenote X'batun - 39 min drive - 18.2 miles
  • Mérida Cathedral - 40 min drive - 27.0 miles
  • Paseo de Montejo - 41 min drive - 27.4 miles
  • Yucatan International Convention Center - 42 min drive - 28.3 miles
  • U.S. Consulate General Mérida - 42 min drive - 28.5 miles

Getting around

  • Mérida International Airport (MID) - 28 min drive

Restaurants

  • ‪Ixi'im Restaurant - ‬8 min drive
  • ‪Ki’ol - ‬10 min drive
  • ‪Restaurante Xtabentún - ‬1 min walk
  • ‪Parador Turístico Chocholá - ‬17 min walk
  • ‪restaurant pibil - ‬7 min drive

About this property

Hacienda Cenote San Ignacio

Hotel in Chocholá with free breakfast and a coffee shop
Guests of Hacienda Cenote San Ignacio enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. A multilingual staff is on hand to assist with tours/tickets and securing valuables. Additional amenities include a gift shop, wedding services, and a porter/bellhop.
Guests can expect to find free WiFi and 55-cm Smart TVs with digital channels and Netflix. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and toothbrushes and toothpaste. Other amenities include furnished patios, dining areas, and private yards.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Ecotours
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Ziplining

Family friendly

  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No elevator
  • Smooth flooring in room
  • Tile flooring in room

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Outdoor shower
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels
  • Netflix
  • Smart speaker
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • This property welcomes pets for MXN 439 per pet, per night
  • Dogs and cats only

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 439 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 2:00 AM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 1:00 PM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to midnight.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Cenote San Ignacio Chochola
Hotel Boutique Cenote San Ignacio Hotel
Hotel Boutique Cenote San Ignacio Chocholá
Hotel Boutique Cenote San Ignacio Hotel Chocholá

Frequently asked questions

Are free cancellation options available at Hacienda Cenote San Ignacio?

Hacienda Cenote San Ignacio offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

Will I be able to park at Hacienda Cenote San Ignacio?

No, there isn't parking available at the hotel.

Does Hacienda Cenote San Ignacio have a casino at the property?

No, Hacienda Cenote San Ignacio doesn't have a casino.

Will I find an indoor pool at Hacienda Cenote San Ignacio?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and midnight.

What do couples enjoy most about Hacienda Cenote San Ignacio?

There are many amenities for couples at this hotel, including an outdoor pool and a bar plus some guestrooms feature private pools.

Does Hacienda Cenote San Ignacio have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hacienda Cenote San Ignacio have a restaurant that serves breakfast?

Yes, Hacienda Cenote San Ignacio serves free breakfast (local cuisine) each morning from its restaurant.

Will Hacienda Cenote San Ignacio allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hacienda Cenote San Ignacio for a fee of MXN 439 per pet, per night.

Are there connecting rooms at Hacienda Cenote San Ignacio?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hacienda Cenote San Ignacio?

The closest major airport to Hacienda Cenote San Ignacio is Mérida International Airport (MID), which is 18.3 mi away (28 minutes by car).

Are there rooms with balconies at Hacienda Cenote San Ignacio?

Yes, every guestroom at Hacienda Cenote San Ignacio comes with a furnished patio with some featuring garden or resort views.

Does Hacienda Cenote San Ignacio have a wedding venue on site?

Take advantage of the wedding venue at Hacienda Cenote San Ignacio if you plan to say "I do" during your trip.

Reviews

Hacienda Cenote San Ignacio Reviews

8.6

Excellent

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 17 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 8 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

Reviews

10/10 Excellent

Elizabeth, Lewisville

Traveled with family
Staff were very friendly and helpful. Cabin was very clean and cute. Lazy river short course but very nice. The Place has a good size pool. Restaurant’s dinner food a bit pricey but was delicious. Staff goes above and beyond to make your stay a fun and safe place to enjoy as tour guides are present in the Cenote, lazy river all the time. Thanks to everyone in San Ignacio.
Stayed 1 night in Mar 2025

10/10 Excellent

Lily

Stayed 1 night in Feb 2025

10/10 Excellent

AnalÍ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with a friend for only one night, but I think this property is perfect to spend the whole weekend and relax. You will find here the most helpful and kindest staff. Cinthia and Paloma guided us to enjoy the Cenote at night, and the river and pools during the morning. The restaurant's staff was also super nice, and the food was really good. Try the tuna tartara ❤️ They have these “casona” style rooms for families or bigger groups and they look amazing from outside.
Stayed 1 night in Dec 2024

6/10 Okay

Sergio Adan Franco

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures here can be beautiful with the nature and the lighting at night, things we did not like the fact that there was hair in the bed and stains in the sheets they also don’t have anyone to help you with luggages and there’s no walk path lots of rocks so it was tuft getting to the room , the water in the river or the heart was standing water dirty. Restaurant closes early nothing on the streets no restaurants It’s better to do a day trip but is not Great. food was a nice presentation was ok had better mexican food not worth the $400 dollars no coffee included .
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan C

Stayed 1 night in Nov 2022

4/10 Poor

Juan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not a Hotel boutique as announced. Restaurante and swimming pool are,opened to the public; gardens very poor. It is a 2 star hotel, suites are not too bad. Too expensive for what,it,is. Disappointed. Traveller from Mexico.
Stayed 1 night in Apr 2022

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Charbel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

6/10 Okay

Viviana

Traveled with family
Disliked: Cleanliness, staff & service
Lo único que no me gustó que el primer día no hicieron limpieza en mi habitación y había como una ranita muerta en mosquitero
Stayed 4 nights in Dec 2024

6/10 Okay

Emilio

Liked: Cleanliness
Disliked: Property conditions & facilities

Demasiado alto el precio para lo que se obtienen.

Habia construccion en el lugar. A las 3am se rompio una tuberia de agua junto a la habitación y habia un gran chorro. Nadien respondio en recepcion y no hubo forma de vallar el ryido quebprivoco la gean fuente que la fuga hacia. Tratan de hacer bien las cosas pero con conocimientos empíricos. No ha habido u a capacitación en cuanto a hospefaje y servicio al cliente.
Stayed 1 night in Dec 2024

10/10 Excellent

LETICIA ISABEL FLORES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Excelente lugar inmerso en la naturaleza
Stayed 1 night in Dec 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service
Casi en todos los aspectos se esfuerzan en brindar la mejor estancia a sus huéspedes, sin embargo hubo dos temas que en lo particular no me gustaron Uno, el baño de la habitación estaba en pésimas condiciones, la regadera muy mala y el wc estaba tapado!! Dos, tome un café y un agua de la mesa de la habitación y en el Check out me lo cobraron muy muy muy caro, la actitud de la chica de recepción al preguntarle porque el precio fue muy grosera
Stayed 1 night in Nov 2024

10/10 Excellent

Donaji

Stayed 1 night in Oct 2024

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Victor D

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Arroba de la cama habia un mosquitero con bastantes insectos y popos de salamarquesas
Stayed 1 night in Aug 2024

8/10 Good

Sergio Arturo

En si el hotel está muy bien. El cenote, que es su principal atractivo, está súper bien. Pero la habitación que nos tocó ya le hace falta una actualización, además de que por la temporada había muchos mosquitos. Pero en suma, considero que la experiencia es muy positiva, el restaurant excelente por su relación precio - producto. El tour muy bien coordinado por Isaí, la atención de los chicos de lo mejor. Si recomiendo ir, pero llévense un buen repelente que usarían después de la visita al cenote.
Stayed 1 night in Jul 2024

10/10 Excellent

mayra gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para pasar un par de días sin salir del hotel . Cuéntame con alberca, río artificial y un cenote natural divino y cuidado. La comida es riquísima
Stayed 1 night in Jun 2024

8/10 Good

Jessica Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
El costo es elevado para lo que ofrece. El hotel está lindo, pero las limitantes en horarios son muchas. La alberca, el corazón de agua y el río artificial se cierran a las 6, lo cual es muy temprano. el desayuno para niño cuesta 439 pesos, lo cual me parece caro
Stayed 1 night in Jun 2024

10/10 Excellent

Jessi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar cómodo y limpio , para pasar unos días tranquilos
Stayed 1 night in May 2024

10/10 Excellent

Psi daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó, es el lugar perfecto para celebrar o pasar un rato íntimo con tu pareja o familia, en mi caso fue el cumpleaños de mi novio y al decirlo le mandaron un pastel individual a la cabaña, la comida muy rica, sin duda regresamos
Stayed 2 nights in Apr 2024

8/10 Good

JOSE

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
El único aspecto negativo fue la limpieza de la cabaña. En repetidas ocasiones solicitamos la limpieza y no fue atendida nuestra petición! Por lo demás todo excelente !!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Emmanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien y la atencion muy buena
Stayed 1 night in Mar 2024

6/10 Okay

Agenor eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Unico
Stayed 1 night in Jan 2024

10/10 Excellent

Araceli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es super amable
Stayed 1 night in Dec 2023

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