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Hacienda Uxmal Plantation & Museum

3.5 star property
Historic resort with a full-service spa and free breakfast

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Photo gallery for Hacienda Uxmal Plantation & Museum

Outdoor pool, sun loungers
Superior Room, Garden View | 1 bedroom, down comforters, minibar, in-room safe
Body treatments, aromatherapy, body scrubs, facials
Free self parking
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • Breakfast included
  • Laundry

Explore the area

Map
At the heart of the archaeological park, Santa Elena, YUC, 97844
  • Uxmal Archaeological Site
    ‪3 min walk‬
  • Pyramid of the Magician
    ‪10 min walk‬
  • House of the Turtles
    ‪13 min walk‬

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Room options

View all photos for Superior Room, Garden View

Superior Room, Garden View | 1 bedroom, down comforters, minibar, in-room safe

Superior Room, Garden View

9.2 out of 10
Wonderful
(5 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Jetted Tub

Superior Room, Jetted Tub | 1 bedroom, down comforters, minibar, in-room safe

Superior Room, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 451 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room Including Land Rover Tour

1 bedroom, down comforters, minibar, in-room safe

Superior Room Including Land Rover Tour

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room with Field View

1 bedroom, down comforters, minibar, in-room safe

Superior Room with Field View

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Santa Elena

Located in Uxmal, Hacienda Uxmal Plantation & Museum is adjacent to Uxmal Archaeological Site and within a 10-minute stroll of Casa de la Vieja. This 67-room, 3.5-star resort has free breakfast along with conveniences like a full-service spa and an outdoor pool.
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What's nearby

  • Uxmal Archaeological Site - 3 min walk - 0.2 miles
  • Casa de la Vieja - 8 min walk - 0.5 miles
  • Pyramid of the Magician - 10 min walk - 0.6 miles
  • House of the Turtles - 13 min walk - 0.7 miles
  • Governors Palace - 13 min walk - 0.7 miles

Getting around

  • Mérida International Airport (MID) - 65 min drive

Restaurants

  • ‪Ppapp Hol Chac - ‬4 min drive
  • ‪Restaurant Bar Cana-Nah - ‬4 min drive
  • ‪Halach Uinic - ‬4 min drive
  • ‪Yax Beh Uxmal - ‬4 min drive
  • ‪Coole Chepa Chi - ‬5 min walk

About this property

Hacienda Uxmal Plantation & Museum

Historic resort with a full-service spa and free breakfast
Guests staying at Hacienda Uxmal Plantation & Museum enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 4100.00 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this spa resort include a meeting room, a terrace, and laundry facilities.
Guests can expect free WiFi and 29-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Furnished patios, minibars, and coffee makers are also standard.
Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • RESTUARANTE UXMAL

Things to do

  • Ecotours
  • Farming classes
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1950
  • Colonial architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 29-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 11 kids stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 700.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 4100.00 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 5000.00 (roundtrip), (up to 12 years old)
  • Rollaway bed fee: MXN 700.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hacienda Hotel Uxmal
Hacienda Uxmal Plantation Museum Resort Santa Elena
Uxmal Hacienda Hotel
Hacienda Uxmal Plantation Museum Hotel
Hacienda Plantation Museum Hotel
Hacienda Uxmal Plantation Museum Resort
Hacienda Plantation Museum
Hacienda Uxmal Plantation Museum Santa Elena
Hacienda Uxmal Plantation Mus
Hacienda Uxmal Plantation Museum
Hacienda Uxmal Plantation & Museum Resort
Hacienda Uxmal Plantation & Museum Santa Elena
Hacienda Uxmal Plantation Museum All Inclusive
Hacienda Uxmal Plantation & Museum Resort Santa Elena

Frequently asked questions

Is free cancellation available at Hacienda Uxmal Plantation & Museum?

Hacienda Uxmal Plantation & Museum provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do near Hacienda Uxmal Plantation & Museum?

This resort is situated in Uxmal, just steps from Uxmal Archaeological Site, and within a 10-minute walk of Pyramid of the Magician and Casa de la Vieja. You'll also find House of the Turtles and Governors Palace less than a mile away.

Is parking available on site at Hacienda Uxmal Plantation & Museum?

Yes, self parking is offered for free at the resort.

Is there a spa available at Hacienda Uxmal Plantation & Museum?

There is a full-service spa available for guests to enjoy and services include aromatherapy, massages, body treatments, and mani/pedis.

Does Hacienda Uxmal Plantation & Museum include a casino?

No, Hacienda Uxmal Plantation & Museum doesn't have a casino.

Is there an indoor pool at Hacienda Uxmal Plantation & Museum?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hacienda Uxmal Plantation & Museum?

This historic resort offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hacienda Uxmal Plantation & Museum?

Yes, some guestrooms at this resort feature private spa tubs.

Does Hacienda Uxmal Plantation & Museum feature a restaurant that includes a breakfast menu?

Yes, Hacienda Uxmal Plantation & Museum serves free full breakfasts at RESTUARANTE UXMAL each morning.

Does Hacienda Uxmal Plantation & Museum allow pets to stay free of charge?

No, pets aren't allowed at Hacienda Uxmal Plantation & Museum.

Are there connecting rooms at Hacienda Uxmal Plantation & Museum?

No, this resort doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hacienda Uxmal Plantation & Museum?

Yes, every guestroom at Hacienda Uxmal Plantation & Museum comes with a furnished patio with some featuring garden or pool views.

Does Hacienda Uxmal Plantation & Museum host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hacienda Uxmal Plantation & Museum.

Hacienda Uxmal Plantation & Museum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 285 out of 498 reviews
Rating 8 - Good. 150 out of 498 reviews
Rating 6 - Okay. 41 out of 498 reviews
Rating 4 - Poor. 16 out of 498 reviews
Rating 2 - Terrible. 6 out of 498 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful property well situated to lots of attractions (pyramids, planetarium, eco-park/museum) but the restaurant staff ranges from mostly disinterested to somewhat dishonest (pretty obviously did not bring back correct change, helping herself to a very nice tip) and as other travelers have noted elsewhere, the restaurant is overpriced for what you get. Clearly needs better management if staff is this lackluster.
Stayed 1 night in Dec 2024

10/10 Excellent

marilyn

Stayed 1 night in Mar 2024

6/10 Okay

Jose, Corvallis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is very beautiful, so no complaints there. However, the WiFi never worked and the room had a TV with only two channels and both had some much noise that they were impossible to watch. Due to the limited dining choices on the property (they only serve breakfast from 7-10 am), we had to eat once across the highway at a very overpriced location. If you have a car, I would recommend driving to Santa Elena or Ticul to find dining options.
Stayed 2 nights in Feb 2024

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location across from Uxmal ruins. Very interesting history of the Hacienda as well, including famous people such as Queen Elizabeth who stayed there! Breakfast was delicious and pool cocktails were also great. Grounds are beautiful and filled with colorful birds. Staff was accommodating. Don't expect uber modern luxury.
Stayed 2 nights in Feb 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Hotel Walk to Uxmal

Loved everything about this hotel. Service was exceptional, warm and helpful. Spacious, lovely room and grounds. Enjoyed reading about the history of the hacienda. Especially appreciated that we could walk a very short distance to Uxmal ruins so we were able to beat the crowds. Breakfast at the hotel had a great selection. Had to walk a short distance for lunch and dinner but enjoyed the food at both of the meals. Highly recommend this hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert T

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful site. Right adjacent to Archeological Park.
Stayed 3 nights in Jan 2024

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe place, located very close the Uxmal ruins. Very nice old Hacienda, with lovely gardens and surrounded by nature. Our room had a fantastic view of the adjacent green areas. Bathroom with tub was in excellent condition. Be aware that dinner and lunch are held in the restaurant that is slightly farther from hotel, near the entrance to Uxmal; you'll will need to drive but it's no big deal. Also, pool is not heated. Overall, great experience. We will definitely go back.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Louis

Stayed 1 night in Jul 2023

8/10 Good

Arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to Uxmal, walk to the awesome pirámides!!! This place is pretty cool, old hacienda NICE!!!!
Stayed 1 night in Apr 2023

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Retreat

Super relaxing weekend getaway from Merida. Rooms really nice, lots of outdoor seating. Pool was great. Not many dining options around. Breakfast at hotel was quite good. Will definitely come stay again.
Stayed 1 night in Apr 2023

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The only negative was the lack of a currency exchange which was advertised on the website. Pesos are very hard to find.The manager, Biensur, was very helpful
Stayed 2 nights in Mar 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best!!!

It’s always wonderful. Our 8th time there. Everyone is friendly. The place is beautiful and tranquil.
Stayed 4 nights in Feb 2023

8/10 Good

Barbara, Boulder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hacienda Uxmal is beautiful, charming, comfortable and clean. It is a perfect location to stay as you explore the Uxmal Ruins and travel the Ruta Puuc.
Stayed 2 nights in Feb 2023

4/10 Poor

David

Traveled with partner
Disliked: Staff & service
Advertised wifi but it was barely good enough for email. Service dropped every 30 seconds regardless of which router on the property you sat next too. No bicycles as advertised. Restaurant is only open for breakfast. You have to cross a dangerous road in the dark to get to the only restaurant that's open at the resort by the ruins. Property itself is beautiful and the pool is very nice. We left a day early because without wifi I couldn't work and my wife couldn't study. Property told us they'd give a refund for the 2nd night but have only gotten a run around from them and Expedia who each blame the other but neither will call the other and leave me as the middle man between what he said and what she said. Would not stay there again.
Stayed 2 nights in Jan 2023

10/10 Excellent

margarita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic site. The Chocolate Plantation and Uxmal site is within walking distance and worth the visit.
Stayed 1 night in Jan 2023

4/10 Poor

Rodney S

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Not a 4 star

Our last stay was early 2020 before the pandemic. Now it's minimalist There is no lunch or dinner service There is only breakfast service by the pool There is no lunch or dinner available requiring you to walk or drive across the highway or down the road No welcome drink, as advertised If television is important, forget it. Only 3 snowy channels with an antenna, not satellite, as advertised Some rooms have a safe, others do not, so you may want to check/specify when booking The staff is friendly and attentive.
Stayed 2 nights in Jan 2023

10/10 Excellent

Judy

Stayed 2 nights in Jan 2023

10/10 Excellent

Herve

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Fatima

Stayed 1 night in Sep 2022

8/10 Good

Carmellia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at The Hacienda. Our rooms were clean, the bedding was great, and staff was courteous and helpful, but they allowed a family to play ball in the pool. This family was playing rough and tangled my 5-year-old in their playful brawl. My husband asked them to be careful but they continued. There was enough staff around to notice and no one jumped in to stop them. It was a shame. It made my experience unpleasant especially since I mentioned it to the reception and the family continued their game with a ball the next day. I didn’t bother to enter the pool again.
Stayed 2 nights in Aug 2022

10/10 Excellent

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so nice and welcoming. This hotel is quiet at night and a hidden gem in the middle of a busy city. Love the pools and welcome drink as well. My wife loves it as well
Stayed 1 night in Jun 2022

10/10 Excellent

Peter

Stayed 1 night in Apr 2022

8/10 Good

JUAN PABLO, Mexico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit Uxmal
Stayed 1 night in Apr 2022

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