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The Lodge At Uxmal

4.5 out of 5.0

Recent guest reviews

We spent three nights here over Spring break 2018 (added another night after our first day) and it was a highlight of our two weeks in Mexico. The location can't be beat, merely steps from the entrance to the ruins. Our room was very nicely appointed with lots of woodwork and hand-carved artisan detail, spacious and very clean. The pools were welcome by our 12 and 14 yr. old kids and their parents alike, particularly after exploring Uxmal and several other ruins in the area. The restaurant was very good and reasonably priced (although we often got push back when charging to our room - not a big deal though.). The highlight for us for the lodge however, was the great and caring service we received from all of the staff. It is always refreshing to experience the dying art of great customer service, and this place does it as well as any of the high-end places we've stayed. The concierge services were great, and in particular, Luis made our stay incredibly memorable (and is in fact why we added an additional day to our trip). In addition to helping us get tickets for admission to the ruins (day and don't miss the night time show!), he set up our visit to the Choco Museum (well worth it!), bikes for touring the plantation, etc. The best experience of all for our family was participating in the Mayan breakfast - learning how the Maya lived, eating their customary (and delicious!) food all the while listening to traditional Mayan legends was a cultural gift we were very surprised and grateful to receive!

Very courteous staff, prime location for the ruins and beautiful grounds. We had a jacuzzi in our room. Finally good internet (this is not a given in Mexico). Our breakfast was included and offered tasty omelettes.

My boyfriend and I stayed here for 4 nights as part of a package tour and could not have been more impressed. We had just come from their sister lodge in Chichen Itza, so had pretty high expectations, which were completely surpassed! The lodge is set in the grounds near the ruins but is completely inconspicuous. The rooms are a lovely colonial style with cute towel animals made by the chambermaids every day. The staff were exceptionally friendly and attentive - Pedro and Carlos to name but a few! We were treated like royalty with special mexican dishes cooked for us. The highlight was a special mayan breakfast cooked by Rosa and Victor in a small hut over a fire. All arranged by the ever attentive Luis. Such a lovely experience. Yum bo'otik and hasta la vista!!

My wife and I were only able to stay two nights at The Lodge at Uxmal. We were there, of course, to visit the Mayan ruins. The Mayan ruins were utterly impressive but so was the Lodge at Uxmal. In fact, we're thinking about how we might manage another trip to Uxmal just to relax and enjoy the Lodge at Uxmal itself. The grounds are stunningly beautiful and the pace of the place is pure leisure. The staff are extremely pleasant and the amenities are everything you could ask for. In short, this was one of the most beautiful hotels we have ever visited and we really hope we will one day be able to return.

We arrived at the Uxmal ruins early in the day at 8:00 am after a 1.5 hour drive from Merida. Highly recommend getting there early before the tour buses arrive and the heat of the day kicks in. We had emailed the staff at the lodge about a reservation and they got back to us and said Santiago will take care of you when you arrive. We spent 2.5 hours at the ruin and walked across the street to the lodge. It is literally located at the entrance to the ruins. The property is inviting and manicured in a very "authentic way." We were given a beautiful room for 800 pesos for the day. There are two wonderful swimming pools. We had a late breakfast and a late lunch afternoon lounging at the pools and taking big naps. Excellent food and bar. It is a very relaxing way to spend your time in Uxmal if you have the luxury of driving your own vehicle. Staff is friendly (many spoke good English) and top notch.

We stayed here for two nights after our visit to its sister property in Chichen Itza. While our room in the two places were virtually identical (and this one had a nice jacuzzi), the hotel is not quite in the same league. There is no main lodge for lounging, the grounds are not as spacious or attractively landscaped, the dining is more limited and the service a bit less energetic. On the other hand, the Lodge is right at the entrance to the Mayan ruins, so you have direct access both day and night to the archeological site.

This hotel is not only the closest to the ruins, it is also the loveliest place in the area. All of the staff were very pleasant, professional and eager to make our stay as enjoyable as possible. They even assisted us with a ATM problem that had nothing to do with the hotel. The grounds are well maintained with plenty of birds to welcome you each day. Our room was 1A. It faced the pool area, was super clean, quiet, spacious and comfortable. Ask for a hammock to have your siesta outside your door. Look for the iguanas that hang around near the pool. Breakfast was included and every meal we had here (breakfasts, lunches and dinners) was absolutely delicious. Little extra treats were provided so be careful not to order too much food. The cocktails were also first rate. The only thing to be aware of is the WIFI did not work well inside the room. There are lots of places to sit outside but you might want to check on this if it is important to you. Overall, a really fabulous place to stay for a few days. There are many great things to see and do nearby.

Friends booked a trip with Monograms and booked this hotel. Right next to the ruins at Uxmal, making it easy to see the park both day and evening. Rooms are nice, beds are very firm. The restaurant is nice and the tortillas are handmade regularly. We liked it and they made every work. Great internet outside of the room.

Our expectations were quite high when we booked this accommodation as part of a tour package deluxe buy-up. Our experience couldn't have been better. The location is superb for access to the Uxmal archaeological ruins. Our room was spacious and comfortable. The housekeeping staff took extra care to help us feel welcomed with creative towel folded animals and flower pedals on our bed and bath. The wifi in our room was stong. The grounds are beautiful. The restaurant's food and staff were exceptional. Most of all, the concierge, Luis, was outstanding. He made it his personal mission to ensure our enjoyment during our visit including a special Mayan breakfast experience on our last day which was a true highlight of our stay.

We spent the Christmas holiday here. The hotel was very quiet and the grounds are beautiful. Front desk service was attentive; restaurant service was hit and miss depending on the server. Christmas Eve and Day was extremely quiet -- we felt as if we were some of the only guests there. It was a great base for our visit to Uxmal (including the light show Xmas Eve) and to other Ruta Puuc ruins. Pros: beautiful grounds, a resort in the jungle just outside the main entrance to Uxmal archaeological site. With a few exceptions, we had friendly, helpful service. Relaxing vibe. Walking distance to ruins and to a sister hotel/restaurant (Hacienda Uxmal) for some dining variety (and great old photos of previous famous visitors). Nice rooms with mosquito netting, quality linens, large bathrooms and some rooms with jetted tubs. Rooms open up to a covered balcony/terrace with nice views, ceiling fans and rocking chairs. Nice pools. Outdoor dining under a large palapa. We enjoyed the marmalade served with the bread service at breakfast. Cons: "Honeymoon Suite" room (room with a loft bedroom in the back building of the resort) was extremely musty/mildew-y. Had to switch rooms after the first night due to the smell and sensitivity to the mold. While the hotel was very accommodating and gave a different, smaller, room near the main pool, our new room's bed was quite hard and uncomfortable and for $270/night, more could have been done to compensate us. They need to figure out how to keep the rooms fresh in a humid climate. All rooms are pretty dark with limited ventilation. Sat at the bar one evening and ordered some high end tequila (Clase Azul, which we know well and enjoy at home) that had clearly been watered down in the bottle. We reported this to the bartender, who seemed annoyed with us and gave us a try of another top shelf tequila. It too, had been watered down. Frustrated, he opened a new bottle of Don Julio in front of us and it was undoctored and perfect. Food prices are expensive, but we are far from a town (however the cafe inside the Uxmal site entrance was affordable with good food and drinks -- wish we had gone there more than once). Welcome margaritas were pretty poor. We had the American Breakfast with our room rate and it was good, but I wished I had the option to get the Mexican Breakfast for the same price (it was available for $286 MX additional). Cheesy music on a 60-minute loop at both hotel properties meant we heard the same music over and over (All I Want for Xmas is You was heard 3x during cocktails and dinner).

In heart of Archeological Park of Uxmal Uxmal YUC

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

The Lodge At Uxmal places you next to Pyramid of the Magician and within a 5-minute walk of Uxmal Archaeological Site. This 40-room, 4.5-star lodge has 2 outdoor pools along with a full-service spa and free breakfast. It's in the historical district and also a short walk from Governors Palace.


Dining

Start your day off right with a free full breakfast, served each morning from 7 AM to 10 AM. Enjoy a bite to eat at the lodge's family restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

The Lodge At Uxmal's 40 air-conditioned rooms provide furnished balconies or patios, minibars, and coffee makers. 29-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free bottled water, ceiling fans, and safes are also available.


Property features

Guests of The Lodge At Uxmal have access to a full-service spa, 2 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle for USD 350 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury lodge include free WiFi in public areas, a terrace, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend this hotel

Total of 392 reviews