The Lodge At Uxmal4.5 out of 5.0
Recent guest reviews
both the free appetizers and main courses were excellent, tasty and good value. restaurant setting also very nice, right by uxmal site. Enjoyed our meal here more than at any of the many retaurants we ate at in Merida!
The hotel is located across from the magnificent Uxmal ruins, perfectly located for an early visit before tourist busses and high heat. We loved the spacious and traditional room (with good modern amenities save for spotty WiFi). The restaurant produces authentic and well prepared Mexican/Yucatecan food. The service is friendly and competent (at least in Spanish, we did not try speaking English with the staff). This is a perfect spot for an encounter with Mayan history and a relaxed day away from the crowds.
We stayed three nights at this great resort on our Maylandtour. Beautiful room, large bathrooms, two swimming pools and best of all a great restaurant. The chef and the servers did their best to please us and actually made special dishes for us. It was a very relaxing place and so close to the archaeological site.
This is the second time I have stayed at this perfect resort from which one may walk into the important archaeological site at Uxmal and take easy access to the surrounding Ruta Puuc. The rooms are charming, in bungalow style...thoroughly modern with palapa roofs and a lovely feel. Security safes, a welcome fruit basket, two easily accessible pools, and the most attentive staff one might wish. We arrived from Bungalows Mayaland at Chichen-Itza where we had stayed to two previous nights around Noon, checked-in efficiently, and spent the afternoon at Uxmal. After a relaxing swim we took advantage of Wi-Fi, quite strong in the restaurant and adjacent pool area, and then settled in to a multi-course dinner. The following day we drove to Kabah, Sayil, Labna and around the Ruta Puuc, taking in also the mummies in Santa Elena and petrol at Uman. Then back for a nice swim, grand dinner, deep sleep and lazy departure for the 5 hour drive back to Playa del Carmen along the comfortable cuota roads. We about had the entire complex to ourselves. I cannot fathom why, except many folk chose to access Uxmal by tour bus...an appalling option from my point of view. This is such a handsome resort / complex, and my cousin and I, in separate rooms, both had nothing but highest ratings.
While arriving at aproximately 3:30 PM on a Thursday, we drove our rental car to curb in front of the reception area. We were pleasantly surprised by the welcome greeting of Senor Luis Chan, as he said to us "Good afternoon, Mr. Dunn, we have been expecting you." Sr. Luis accompanied us to the reception palapa where we were offered moist, cooled fabric towelettes. After our drive from Chichen Itza through Merida and South to Izmal, this was a refreshing and welcome delight. While completing our registration we were offered a 'welcome' drink. Our luggage was promptly brought to our room. A moment after we arrived to our room, our welcome refreshments arrived. Our two Grandchildren ages 13 and 10 enjoyed their mango fruit juice (not mango punch, but real mango fruit juice. Arlene and I were pleased with our adult libations (perhaps the very best Margaritas of our 73 years). While we were relaxing for a moment, Luis arrived and offered to explain the features of the Lodge, present his card and phone number inviting us to phone him anytime we had a question or a need. This was indeed a timely opportunity for us to explain that we had planned to visit the Uxmal Archaeology Area that day but with our late afternoon arrival were concerned that we may not be able to arrange a Guide and get to the site before closing. Here comes one of the most remarkable bonuses: Luis said "No rush, you may enter the Park later for an evening tour, would you like for me to arrange a Guide?" This was truly great news, as it would help to maintain our tour schedule since we had plans for the Puuc Route and other sites for the following 2 days. This was a fabulous tour. Luis arranged for us to meet Senor Jorge Mex Solis for our personal Guide. Jorge is a Maya with over 50 years of experience at several Mayan sites throughout Mexico. Evening entrance to the Park is restricted to 100 visitors and as it turned out, there were only only about 50 in attendence that evening. Imagine the views of the structures with the Sun low in the sky reflecting from the temples, especially from the Pyramid of the Magician. And with no other visitors in view...our experience was incredible. Luis and Jorge were able to inform us of several points of interest in the area, including the Choco Museum and Haciendas, not to be missed. Our room(s) were splendid. Lodge No. 5G, on the second floor was up a slight incline at the upper swimming pool. We say 'rooms' because the first floor had 2 queen size beds while the 'loft' had 1 queen size. We had our own hammock on the 2nd floor veranda. Excellent air conditioning, complimentary coffee pot and coffee, 2 complimentary bottles of water each day, counter height refrigerator, 2 complimentary umbrellas (parasols), flat TV, complimentary 4 bar WiFi in the room, jacuzzi type tub, seperate shower, extra blankets, large beach towels for the pools (or for the nearby cenotes to which you might travel, ceiling fans on each level, mosquito nets around each bed (a romantic touch), extra pillows...just perfect. The refrigerator was not operating, but we told Luis that evening and while we were out the next morning it was replaced with a brand new one. Housekeeping was impeccable. The hotel grounds are well maintained, the palapa restaurant good, and the staff very friendly and courteous. We always have a styrofoam cooler in the car for beverages as we tour, and the restaurant staff stocked it with ice whenever we needed it. Luis arranged for Jorge to be our Guide for our very comprehensive tour of the Puuc Route. Our 4 days and 3 nights seemed to pass so quickly, and the reality of our drive back to Cancun Airport arrived, but the hassle was somewhat alleviated as the reception staff was so helpful and courteous in printing our airline boarding passes. We travel extensively and "The Lodge" is one of our finest experiences. "We shall return..."
After spending some time in the crowds in Cancun and Playa del Carmen this has been the perfect antidote to bring our souls back to earth. Situated right next to the ruins at Uxmal, this hotel blends into the environment. The staff are very friendly and efficient, rooms are large (as are the bathrooms, which is not a common event in Mexico hotels). Beautiful sparkling pools help to refresh you after a hot day visiting the ruins. Restaurant serves great food as well. The grilled octopus is especially good so I do recommend that you try it. And do the the Tamarind margaritas as well which is the inspiration for this review.
Yes, it's a pompous title, but I travel every week for work and have stayed at the fanciest four seasons, mandarin oriental, breakers, etc. The lodge at Uxmal is - in my opinion- the world's best hotel. We paid $225 per night for a family of 4 with breakfast included. The location is perfect. The rooms, gardens, swimming pools are gorgeous. The hotel is outright empty so you will feel like you own the place ( it seems that very few people stay overnight actually; it's just the restaurant that gets busy). This was our third stay, and the hotel was always virtually desert. There are only 2 downsides: the staff is at times too pompous and overzealous. And the restaurant is the slowest, even by Mexican standards ... we had 5 meals there, and waited 20 min at breakfast, an hour for Lunch and dinner ...
We had a nice dinner here after the weird light show over at the ruins. We had most of the large dining room to ourselves, meaning we had several waiters, which was nice. They have an amazing drink selection and the dinner options were good as well. We had soup, entrée, and dessert, all of which was delicious.
First, the good part: It's a lovely property, perfectly situated for visitng the ruins at Uxmal, and in general the entire Ruta Puuc. Room large and comfortable, grounds are well kept and beautiful. Staff is very nice and accomodating, especially housekeeping. My problems were two fold. When booking it was through Mayaland parent company in Cancun, and when they quoted me the not insignificant rate I told them that I was seeing MUCH lower rates online through Trip Advisor, Booking.com, etc. They were very fast talking, fed me a line about taxes other fees, etc., and since I was in a rush as have limited time here, just agreed to it. I have NO DOUBT that I overpayed for this room. Secondly, after a long day of travel, catching the Sound and light show in the evening my wife and I went to the restaurant at about 9:30. It is really the only restaurant nearby without getting in a car and travelling for a bit. So, they've got you, but we knew that coming in. That said, my wife ordered a Caesar Salad --four, count 'em 4, pieces of lettuce--($11US). I ordered a Queso Fundido...it came to the table cold, I told the waiter, he kind of shrugged at me...and it was inedible, and went into the trash uneaten. Total of the bill with 2 waters was $35US....and it was GARBAGE. Adding insult to injury was that on the morning of our departure we came upon Sr. Luis Felipe Chan, the General Manager. He inquired as to our satisfaction. After praising the staff, the room, the grounds, the location, I very politely pointed out these (IMHO) legitimate greivances. He heard them out and thanked me for the feedback, pointing out that the Hotel is always striving to make things better, and said that he regretted, deeply, our bad experiences. Did he offer to reduce our room rate. No. Did he offer to refund us the unbelievably overpriced total of a completey inedible meal. No. He seemed to indicated that it was our privelege to pay $225 US a night and be able to report these shortcomings to him. Sr. Chan...talk is cheap. True service takes some commitment, and as someone who has travelled extensively, through Mexico, Latin America and Europe, without, normally so much as a complaint, I found you to be unaccountable for these shortcomings. It's a shame; it is really a lovely property. I will never return, and would give that advice to others if asked.....
We just returned from the Mayaland Resort Tour (Uxmal and Chichen Itha) and wish to extend to other's our glowing recommendations. Our tour guide (Carlos Solis) was extremely friendly as well as knowledgeable making the experience come to life. The properties are spectacular and well above what we expected to find in the Yucatan. While the entire experience was wonderful I would like to make special mention of the staff at The Lodge at Uxmal; they were probe;ly the nicest and most professional resort staff we have ever encountered...we congratulate the management of these properties!
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
The Lodge At Uxmal places you next to Pyramid of the Magician and within a 5-minute walk of Uxmal Archaeological Site. This 40-room, 4.5-star lodge has 2 outdoor pools along with a full-service spa and free breakfast. It's in the historical district and also a short walk from Governors Palace.
Free full breakfast is served each morning from 7 AM to 10 AM. Enjoy a bite to eat at the lodge's family restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
The Lodge At Uxmal's 40 air-conditioned rooms provide furnished balconies or patios, minibars, and coffee makers. 29-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free bottled water, ceiling fans, and safes are also available.
Guests of The Lodge At Uxmal have access to a full-service spa, 2 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle for USD 350 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury lodge include free WiFi in public areas, a terrace, and laundry facilities.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 364 reviews