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Kocai

3.0 star property

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Photo gallery for Kocai

Outdoor pool
Terrace/patio
Classic Double Room | Premium bedding, down comforters, memory foam beds, WiFi (free)
Outdoor pool
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
49 #261 entre calle 28A y 28, 261, Izamal, YUC, 97540
  • Place, Convent of San Antonio de Padua
    ‪15 min walk‬
  • Place, Centro Cultural y Artesanal
    ‪15 min walk‬
  • Place, Hecho a Mano
    ‪15 min walk‬

Room options

View all photos for Comfort Room

Comfort Room | Premium bedding, down comforters, memory foam beds, WiFi (free)

Comfort Room

  • 54 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, memory foam beds, WiFi (free)

Classic Double Room

  • Garden view
  • 54 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Izamal

Kocai is located within a mile (2 km) of Convent of San Antonio de Padua and Hecho a Mano. This 7-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Convent of San Antonio de Padua - 15 min walk - 0.8 miles
  • Centro Cultural y Artesanal - 15 min walk - 0.8 miles
  • Itzamna Park - 15 min walk - 0.8 miles
  • Hecho a Mano - 15 min walk - 0.8 miles
  • Kinich Kak Moo Ruins - 20 min walk - 1.1 miles

Getting around

  • Mérida International Airport (MID) - 81 min drive

Restaurants

  • ‪Restaurante Kinich - ‬3 min drive
  • ‪Restaurante Zamna Izamal - ‬19 min walk
  • ‪Restaurant Café "Los Arcos - ‬20 min walk
  • ‪Flor De Izamal - ‬15 min walk
  • ‪Maria 33 - ‬14 min walk

About this property

Kocai

Guests of Kocai enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. A stay here includes free parking. Front-desk staff can help with dry cleaning or laundry, and provide local restaurant recommendations. Additional amenities include a communal living room, wedding services, and a garden.
Guests can expect to find free WiFi and 40-inch Smart TVs with digital channels and Netflix. Relax in the rainfall shower, then climb into a memory foam bed with premium linens and a pillow menu. Ceiling fans are also included.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from July 28 2024 to July 27 2026 (dates subject to change).
The following facilities are closed on Tuesday, Wednesday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for MXN 250 per pet, per stay
  • 1 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 250 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Kocai Hotel
Kocai Izamal
Kocai Hotel Izamal

Frequently asked questions

Is free cancellation available at Kocai?

Kocai offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to do close to Kocai?

This hotel is located in Izamal, a short 15-minute walk from Convent of San Antonio de Padua and also 16 minutes on foot from Hecho a Mano. You'll also find Centro Cultural y Artesanal and Itzamna Park less than a mile away.

Is parking available on site at Kocai?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Kocai feature a casino?

No, Kocai doesn't have a casino.

Will I find an indoor pool at Kocai?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Kocai?

Amenities that appeal to couples at this hotel include premium bedding, Netflix, and a rainfall showerhead.

Does Kocai have a hot tub?

No, there isn't a spa tub at this hotel.

Does Kocai have a restaurant that serves breakfast?

Yes, Kocai serves free buffet breakfast each morning from its restaurant.

Will Kocai allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Kocai for a fee of MXN 250 per pet, per stay.

Does Kocai have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Kocai?

No, there aren't any guestrooms at Kocai that offer a balcony.

Does Kocai offer wedding services?

There are wedding services available at Kocai if that's in your vacation plans.

Kocai Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Laura lugo

El lugar esta cerrado ya no funciona
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Paulina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ya no existe este hotel ya que fue perdída total en un accidente … el problema es q aún aparece en esta pagina y t confirman tu reserva por correo y al llegar no tienes donde hospedarte ya que el hotel ya no está en función “cerro por completo”
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones están increíbles! Y el lugar hermoso!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la atencion es muy buena :) en las noches estaba muy fresco no nos hizo falta que no tuviera clima, durante el dia con la alberca uno se refresca super bien !!
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Nuria

Stayed 1 night in Jan 2024