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Hacienda San Francisco

3.5 star property
Historic hotel with free breakfast and a coffee shop
VIP Access

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Photo gallery for Hacienda San Francisco

Terrace/patio
Junior Villa, 1 Queen Bed | Individually decorated, individually furnished, bed sheets
Exterior
Free toiletries, hair dryer, towels
Outdoor pool, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
San Francisco Manzanilla, Dzidzantun, YUC, 97500
  • Place, Dzibilchaltún
    ‪2 min drive‬
  • Place, Museo del Pueblo Maya
    ‪2 min drive‬
  • Place, Iglesia de Dzidzantún
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Family Villa, Multiple Beds

Family Villa, Multiple Beds | Individually decorated, individually furnished, bed sheets

Family Villa, Multiple Beds

  • 645 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Villa, 1 Queen Bed

Junior Villa, 1 Queen Bed | Living room | Heated floors

Junior Villa, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq ft
  • 6 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Villa

Family Villa | Individually decorated, individually furnished, bed sheets

Family Villa

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Dzidzantun

Hacienda San Francisco places you within a mile (2 km) of Dzibilchaltún and Museo del Pueblo Maya. This 21-room, 3.5-star hotel has private in-room pools along with free breakfast and an outdoor pool.

What's nearby

  • Dzibilchaltún - 2 min drive - 0.9 miles
  • Museo del Pueblo Maya - 2 min drive - 0.9 miles
  • Iglesia de Dzidzantún - 3 min drive - 1.4 miles
  • Telchac Puerto Lighthouse - 41 min drive - 29.2 miles
  • Playa Uaymitun - 58 min drive - 44.2 miles

Getting around

  • Mérida International Airport (MID) - 94 min drive

Restaurants

  • ‪Las Macetas - ‬3 min drive
  • ‪Pastelería Nilvia Abril - ‬3 min drive
  • ‪Hot-Dogs Yaqui - ‬2 min drive
  • ‪pizza acme - ‬2 min drive
  • ‪Salon De Fiestas "Rojas - ‬3 min drive

About this property

Hacienda San Francisco

Historic hotel with free breakfast and a coffee shop
Guests of Hacienda San Francisco enjoy features like an outdoor pool, free WiFi in public areas, and free use of bicycles. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 1500 per vehicle roundtrip. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Other amenities at this historic hotel include an arcade/game room, a terrace, and laundry facilities.
Bathrooms offer hair dryers and free toiletries. Other amenities include private pools, kitchenettes, and dining areas.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Bodega

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Hiking/biking trails
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Dining table
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Private pool
  • Separate in-room dining area

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Accessible shuttle
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • No elevator
  • Portable bathtub seat
  • Portable shower seat
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Kitchenette
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Separate sitting area
  • Shared accommodations
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 30 2026 to February 1 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 1500 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: MXN 1500
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hacienda San Francisco Hotel Dzidzantun
Hacienda San Francisco Hotel
Hacienda San Francisco Dzidzantun
Hacienda San Francisco
Hacienda San Francisco Hotel
Hacienda San Francisco Dzidzantun
Hacienda San Francisco Hotel Dzidzantun

Frequently asked questions

Is free cancellation available at Hacienda San Francisco?

Hacienda San Francisco provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see around Hacienda San Francisco?

This hotel is located in Dzidzantun, close to Dzibilchaltún and Museo del Pueblo Maya.

Is parking available on site at Hacienda San Francisco?

Yes, self parking is offered for free at the hotel.

Does Hacienda San Francisco include a casino on the premises?

No, Hacienda San Francisco doesn't have a casino.

Will I find an indoor pool at Hacienda San Francisco?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hacienda San Francisco a good place to stay for couples?

At this historic hotel, couples will welcome the many amenities including a private pool and in-room massages along with an outdoor pool.

Does Hacienda San Francisco have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hacienda San Francisco have a restaurant that serves breakfast?

Yes, Hacienda San Francisco serves free full breakfasts at La Bodega each morning.

Will Hacienda San Francisco allow pets to stay free of charge?

Yes, cats and dogs can stay for free at Hacienda San Francisco.

Are there connecting rooms at Hacienda San Francisco?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Hacienda San Francisco?

Yes, every guestroom at Hacienda San Francisco comes with a deck with some featuring garden or courtyard views.

Hacienda San Francisco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 31 out of 40 reviews
Rating 8 - Good. 7 out of 40 reviews
Rating 6 - Okay. 0 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 2 out of 40 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho que es tranquilo, muy bien cuidado y limpio, es caminable y agradable!
Stayed 1 night in Jun 2025

8/10 Good

Waltraud

Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

LENORE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hacienda is absolutely beautiful and the grounds are stunning, so much to see and explore. The little casita rooms were very clean and well equipped. The staff were wonderful. We stayed here as a family of four and can’t wait to return. Next time we would bring our own food as there’s a kitchen in the Casita, and the restaurant is only opened for breakfast which we didn’t know. Everything was wonderful. If you’re looking for a peaceful getaway, and a time to relax in gorgeous surroundings then this is the place. It’s also only one hour from Merida, Izamal and the beach. So a great location for a longer term stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing - the rooms are beautiful just like I remember when i was young visiting my grand parents.. and SUPER Clean. amazing how they brought the past to the present and feels like home. - Will be coming back again - all rooms are slightly different and amazing.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were the only guests at this beautiful hacienda. The chef cooked us fabulous meals. Lovely grounds, rooms and pool.
Stayed 1 night in Feb 2022

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Magic place
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Fantastic staff! Beautiful grounds! Greeted by Margarita and she shared the history of the Hacienda! Chef Andres was very personal and went out of his way to provide dishes to your personal preference! Can’t wait to go back and stay for 3 or 4 days!
Stayed 1 night in Sep 2019

10/10 Excellent

Scott, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hacienda Style Hotel

I have stayed in a number of converted haciendas in the Yucatan over the years, some more pricey than Hacienda San Francisco and some less. Hacienda San Francisco compares well to these others, and I recommend it. Overall, the hacienda is very charming. When staying at a hacienda, we expect an odd pull between comfort with some nice, high-quality details and a bit of a rustic nature. That's what we are looking for, and that's what we found here. The accommodations were comfortable, clean, and spacious. The beds, bedding, and towels were of a high quality, and the bathrooms were well-appointed. Our room had a back porch with a kitchen space (including refrigerator) and a plunge pool. Not all rooms are air conditioned, so if this is a concern, you should confirm that yours is. We had one room with AC and one without, which worked well for us, since some in my family want AC and others prefer warmth and complain about cold ACs. The staff was very warm and hospitable and seemed to keep things running well. While at the hacienda, my sons enjoyed horseback riding and a great pottery class. They also played on the basketball court, and we all enjoyed taking walks and playing games in the small rec center (pool, table tennis, board games, etc.). We ate several meals at the hacienda's restaurant. The food was great, and the waiter and chef were very nice. (Here deep in Mexico, my sons had the best french fries I have tasted.)
Stayed 2 nights in Jul 2017

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Historic Accomodations w/ Friendly Staff

Our stay at Hacienda San Francisco was AMAZING! The accomodations were impeccable and extremely comfortable; and the staff was very helpful and kind. We could not have asked for anything more. The ammenities were more than we could have ever expected and the food in the restaurant was beyond fantastic. If you are looking for a relaxing weekend and don't mind great tranquility, do not hestitate to book your stay here!!! I highly recommend this place!!!
Stayed 2 nights in Jun 2017

8/10 Good

silvia, miami fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beatiful hotel

this hotel its excelent for families or friendes reunion, relax, meditation. honeymoners. its close at beachs too. the property is big great to explorer ideal for children like to play (exploration). we stay two nts and we would like to be more nts.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

marlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar magico ideal para desconcetar, personal super atento, muchos senderos para caminar en medio de la naturaleza
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria Elena, Mérida

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar tranquilo para descansar!
Stayed 2 nights in Jul 2025

10/10 Excellent

Adolfo Roberto

Stayed 1 night in Jul 2025

2/10 Terrible

Rodrigo

Traveled with family
Disliked: Amenities, property conditions & facilities
La verdad no pienso gastar más de mi tiempo en escribir lo mal que está
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso hotel para un descanso perfecto, desconectarse, piscina, caminata. Muy bien cuidado y la fmilia que atiende muy atenta
Stayed 1 night in Apr 2025

10/10 Excellent

MARIA VICTIORIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE OPCION, PET FRIENDLY.

Excelente lugar para descanso o actividades al aire libre, mucha historia, belleza natural y es pet friendly lo cual es excelente opcion. Me super encanto y volvere.
Stayed 1 night in Apr 2025

10/10 Excellent

jorge alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar tranquilo

El lugar es muy tranquilo perfecto para pasar un día tranquilo hay mucho que hacer en la propiedad, la pasé muy bien, si viajas con niño no recomiendo la alberca es muy profunda como 1.65, así que ten cuidado
Stayed 1 night in Mar 2025

10/10 Excellent

Josefina, Cancún

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está preciosa la propiedad, es el rescate de una hacienda antigua. El único inconveniente es que no hay servicio de restaurant, únicamente desayuno. Si no tienes coche, la transportación al y desde el pueblo es complicda
Stayed 2 nights in Mar 2025

10/10 Excellent

emile

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ancienne Hacienda de 9000hectares!

Stayed 1 night in Feb 2025

8/10 Good

Morgana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Alicia

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Rafael

Stayed 2 nights in Oct 2024

10/10 Excellent

JOSE VALLE

Traveled with partner
Todo excelente, un lugar para descansar y la comida del Chef Andrés de lo mejor
Stayed 5 nights in Jul 2024

10/10 Excellent

MAYRA ADRIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustaria que en las villas donde son dos habitaciones tuvieran otro baño, porque al estar en la habitacion principal, uno tiene que dejar las puertas abiertas e interrumpir a los de la otra habitación para hacer uso del baño, es incomodo!!
Stayed 2 nights in Feb 2024