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Hacienda San Jose, A Luxury Collection Hotel, San Jose

5.0 out of 5.0

Recent guest reviews

after 10 years we returned with our small kids to four of the haciendas of luxury collection. still the same great feeling in this beautiful location. excellent food, wonderful room and magnificent surrounding.

Situated about one hours drive from Merida, this hidden hacienda is certainly well off the beaten track - Even the drive from the main road to Reception is at least a mile. We had been transferred from its sister hotel, north of Merida and were given a Mayan Suite in its own house in the jungle. There was a large hanging bed surrounded by mosquito netting (never saw a mosquito the whole time we were there), two wash basins, loo, shower and dressing area in the separate bathroom area. Outside you had your own plunge pool and separate private area to sit and relax. The restaurant and bar are 5 minutes walk up the road and the very long swimming pool another 5 minutes further on past the chapel. Unless you have a car, you are unlikely to eat anywhere away from the hotel. The standard breakfast comes with fruit, fruit juice, coffee, toast and rolls and allows one choice from the menu. We went for the oats from the menu which were very filling. The evening meal menu has a small number of options to choose from. Wine can be expensive depending on what you select. All staff are extremely helpful and friendly and WiFi is fine.

The hotel is authentic, full of charm and yet also very comfortable. Definitely the most comfortable beds we have had in Mexico. The food menu is a bit limited and doesn't really change but we were only there for two nights so it didn't bother us. The pool is not heated which is fine on a very hot day but doesn't really work for children that well. Careful walking when it is dark as some of the paths are quite uneven due to the roots of the trees pushing up the stone blocks. It was the perfect place to stop for 24 hours after a long flight into Cancun.

After a three hours car drive from Tulum we arrived to the Hacienda San José, late in the afternoon. The nice lady at the reception upgraded us to a suite, which was located 5 minutes walk from the reception / restaurant area, and it couldn't be more lovely: the hanging bed, the scenic mosquito net over the bed, the private pool in the jungle. If you going with your partner definitely organise the "surprise dinner" with the concierge (no spoilers, but WORTH IT!) They even prepared us a surprise hot bath in the private pool under the stars, with floating flowers. The ladies at reception, the waiters and all the stuff are extremely nice and helpful. They even helped us getting some gasoline to fill our car tank, which was almost empty when we arrived. From the hacienda it takes 1 hour by car to get to Merida, which is worth the trip in my opinion, and half an hour to get to Izamal (small town with nice Maya ruins and a stunning monastery). Also 1 hour away by car to Chitchen Itza. Definitely worth spending a couple of days here with the family / couple / among friends. A big shout to the huge breakfast and the pool!

I am very lucky to have stayed at some beautiful hotels but this is something special. Step back in time as this hotel provides a level of comfort, quality and culture that I have never experienced. The best opportunity to experience tradition in style!

We stayed here for two nights as a family of five (3 teenage kids). It was really picked as a stopping off point for a days rest before an early morning visit to Chichen Itza. It works brilliantly for that but this place is very very special in its own right. Charming, historic setting. Amazing architecture and beautiful gardens. The staff are amazing, not just great service but so friendly and welcoming. The pool is magnificent and we had it pretty much to ourselves for a day. My wife, son and daughter all had a spa treatment - which were amazing. The food was delicious. The rooms were great. We would have happily stayed for longer. (Only problem was the mosquitos and horse flies - which were quite bad at the end of July - but not the fault of the Hacienda). Magical.

This Hacienda is a dream and I would return at any time. The people are super friendly, the rooms are great and the service is well. People really try to make your stay unique. The pool is one of the largest I have seen and the place for dinner provides you the feeling you would be in the middle of the Dschungel. It is worth its price and you need to stay more than one night!

Unfortunately only one night at this fabulous property during our trip to the Yucatan. The journey to get to the property can be a little bit challenging but once you pull up to the Hacienda all the stress leaves your body. It is a truly magically place. The staff were all wonderful from our welcome at reception to the maid who tracked me down after checkout to return something I had left in the room (thank you thank you thank you). We were able to enjoy cocktails in the lounge and dinner in the restaurant on the night we were there. The food was quite good. Our room was the junior suite with the tree growing up through the bathroom. (so cool). Didn't get a chance to use the outdoor plunge pool but the whole setup was romantic. Had a couple massage that was fantastic. The whole property provides nice places for privacy. Wish we had the time to get on the bikes and go exploring. Hubby had to pull me away from the pool loungers when it was time to leave. We were both very sorry not to have been able to stay longer. PS: SPG gold members who stayed on points. Upgraded to junior suite.

Hacienda San Jose is one of the most amazing place I have ever stayed at. Its beauty, its remoteness and the excellence of the service make it a very special experience. Unique garden, perfect pool with shaded hamacas directly over the pool, nothing beats this beautiful retreat.

We stayed here for two nights. This is a very interesting place and just the fact that you are reading this review means you are a bit adventurous. This hacienda is about an hour from Merida. It is not easy to find. Many of the guests we spoke with had trouble including us. It s not your normal luxury property. Reception is more of a gatehouse and the rooms of which there are 24 are spread around the property. Our room was spacious and had all of the amenities one needed. The bed was very comfortable. The pool was magnificent. The dining area was open and very attractive. Everything is separated. There were very few quests. Since the property is off the beaten path it would have been nice to have had more quests and perhaps some activities. The property is in good repair but a little austere for our taste. I would be remiss if I didn't mention the abundance of flies during the day. This was difficult especially when eating breakfast or lunch. They were gone for dinner which made dining a pleasure. We had some difficulty with cocktails and getting our meals straight. Don't ask for a martini. This property should go under the heading of Historical Properties.

Km 30 Carretera Tixkokob-tekanto Tixkokob YUC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Hacienda San Jose, A Luxury Collection Hotel, San Jose places you 8 mi (12.9 km) from Tixcocob Church and 8.1 mi (13 km) from Tixkokob Central Park. This 15 -room, 5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Tixkokob Municipal Palace is also within a 20-minute drive.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start your day off with breakfast, available for a fee.


Hacienda San Jose, A Luxury Collection Hotel, San Jose's 15 rooms are individually decorated and provide iPod docks, refrigerators, and minibars. Plasma TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, free bottled water, and ceiling fans.

Property features

Guests staying at Hacienda San Jose, A Luxury Collection Hotel, San Jose enjoy an outdoor pool, a spa tub, and free WiFi in public areas. There's free parking and an airport shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and securing valuables. Other amenities at this luxury hotel include a library, free newspapers, and laundry facilities.

Room options

Junior Suite, Terrace, Garden View

King 1 | Queen 2 | Sleeps 3

Presidential Suite, 1 King Bed, Private Pool, Garden View (Master)

King 1 | Sleeps 3

Villa, 1 King Bed, Terrace (Mayan Villa)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 265 reviews