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Hotel Plaza by Kavia

2.5 star property

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Photo gallery for Hotel Plaza by Kavia

Front of property
Reception
Outdoor pool
Front of property
Standard Room | In-room safe, desk, laptop workspace, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000
  • Place, Paseo de Montejo
    ‪2 min walk‬
  • Place, Paseo 60
    ‪7 min walk‬
  • Place, Yucatan International Convention Center
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, free WiFi

Standard Double Room

8.6 out of 10
Excellent
(57 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, free WiFi

Standard Room

9.4 out of 10
Exceptional
(34 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, laptop workspace, free WiFi

Superior Room

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite

Family Studio Suite | In-room safe, desk, laptop workspace, free WiFi

Family Studio Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | In-room safe, desk, laptop workspace, free WiFi

Deluxe Studio Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mérida

Located in Mérida Centro, Hotel Plaza by Kavia is adjacent to Paseo de Montejo and within a 15-minute walk of popular sights like Yucatan International Convention Center. This 44-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Paseo de Montejo - 2 min walk - 0.1 miles
  • Paseo 60 - 7 min walk - 0.4 miles
  • Yucatan International Convention Center - 10 min walk - 0.6 miles
  • Parque Santa Lucía - 13 min walk - 0.7 miles
  • Plaza Grande - 20 min walk - 1.1 miles

Getting around

  • Teya-Merida Station - 25 min drive
  • Mérida International Airport (MID) - 20 min drive

Restaurants

  • ‪Dulcería y Sorbetería Colón - ‬2 min walk
  • ‪Hennessy's Irish Pub - ‬2 min walk
  • ‪Yerba Santa - ‬4 min walk
  • ‪Clandestino Café - ‬2 min walk
  • Trattoria La Pasta

About this property

Hotel Plaza by Kavia

An outdoor pool and free WiFi in public areas are features at Hotel Plaza by Kavia. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Other amenities include coffee makers, laptop-compatible safes, and phones.
Recreational amenities at the hotel include an outdoor pool.

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Hotel El Español Paseo de Montejo
Mérida Centro
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,474 reviews
$54 nightly
The price is $65
May 4 - May 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 220 for adults and MXN 220 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 220 for adults and MXN 220 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida

Frequently asked questions

Is free cancellation available at Hotel Plaza by Kavia?

Hotel Plaza by Kavia provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Plaza by Kavia?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza by Kavia on May 5, 2026 start from $63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Plaza by Kavia?

This hotel is situated in Mérida Centro, just steps from Paseo de Montejo and Cacao Chocolate Museum, and within a short walk of Casa Montes Molina Museum. You'll also find Plaza Altabrisa and Plaza Galerias Mall within a short drive.

Is there parking available at Hotel Plaza by Kavia?

Yes, uncovered self parking is offered for free at the hotel.

Does Hotel Plaza by Kavia include a casino at the property?

No, Hotel Plaza by Kavia doesn't have a casino.

Is there an indoor pool at Hotel Plaza by Kavia?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Plaza by Kavia?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a city view and free WiFi.

Are there hot tubs at Hotel Plaza by Kavia?

No, this hotel doesn't have a spa tub.

Does Hotel Plaza by Kavia feature a restaurant that includes a breakfast menu?

Hotel Plaza by Kavia offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Plaza by Kavia allow pets to stay free of charge?

No, pets aren't allowed at Hotel Plaza by Kavia though service animals are welcome.

Are there connecting rooms at Hotel Plaza by Kavia?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Plaza by Kavia?

The closest major airport to Hotel Plaza by Kavia is Mérida International Airport (MID), which is 5.6 mi away (20 minutes by car).

Are there rooms with balconies at Hotel Plaza by Kavia?

Yes, some guestrooms at Hotel Plaza by Kavia offer a deck/patio and may feature city views.

Hotel Plaza by Kavia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 939 reviews
Rating 8 - Good. 223 out of 939 reviews
Rating 6 - Okay. 67 out of 939 reviews
Rating 4 - Poor. 29 out of 939 reviews
Rating 2 - Terrible. 34 out of 939 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026

2/10 Terrible

Wilson

Stayed 2 nights in Feb 2026

8/10 Good

Jorge, San Mateo

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice. The front desk staff most fairly young, mostly engaged on their cell phones but, courteous when they acknowledged my presence. Just don't lose your cell phone. Their in room phones are only to call reception. Outgoing calls apparently for emergency only must be made at reception.
Stayed 9 nights in Feb 2026

6/10 Okay

Raquel

Stayed 2 nights in Jan 2026

10/10 Excellent

Eileen

I loved the staff, my room was big and nice, the location is perfect.
Stayed 14 nights in Jan 2026

8/10 Good

jorge alberto

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well appointed and clean. The hotel is near downtown and there are plenty of eating options close.
Stayed 5 nights in Jan 2026

10/10 Excellent

Gerardo

Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, very comfortable rooms
Stayed 2 nights in Dec 2025

8/10 Good

Nuri, CDMX

Traveled with group
Liked: Cleanliness, property conditions & facilities
Las habitaciones son muy amplias, lindas, limpias y modernas. La relación calidad-precio es espectacular y un plus es que está muy cerca del centro y de muchos restaurantes que son un must a visitar. El staff que atiende el front desk no es muy atento que digamos, pero al menos son cordiales. Si sales en la noche, considera que el hotel lo cierran, así como el estacionamiento. Tienes que pedir que te abran para poder entrar o sacar tu coche. Definitivamente si quieres ahorrar y estar cerca del centro, este hotel funciona muy bien.
Stayed 3 nights in Aug 2025

8/10 Good

Jeaneane

Stayed 2 nights in Dec 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
The room was spacious and clean , with a comfortable bed , however the bathroom was terrible. It strongly stunk of sewer smells and the shower tiling was dangerously slippery. There is a coffee maker but you have to go to the front desk to ask for the coffee??
Stayed 1 night in Dec 2025

10/10 Excellent

Hugo, LITCHFIELD PARK

Stayed 2 nights in Nov 2025

6/10 Okay

Liliana, El Paso

Traveled with family
Liked: Cleanliness, property conditions & facilities
No habia agua caliente y le dijimos como 5 veces en revepcion y decia si ya lo checamos y yo estaba enferna y no podia bañarme c agua fria y nunca me hicieron caso El ultimo dia antes de irnos ya habia agua caliente
Stayed 3 nights in Nov 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
The rooms are very clean and modern. The beds a very comfortable. There’s an excellent Italian restaurant with homemade pasta and a coffee shop downstairs. The location is very good. All in all it’s a great value!
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities
Excelente servicio
Stayed 1 night in Nov 2025

10/10 Excellent

Sebastien

Stayed 4 nights in Oct 2025

10/10 Excellent

Hugo, LITCHFIELD PARK

Stayed 1 night in Oct 2025

10/10 Excellent

Meghan

Stayed 1 night in Oct 2025

2/10 Terrible

Gladys Guadalupe

Stayed 3 nights in Aug 2025

10/10 Excellent

Annybeth

Loved it
Stayed 1 night in Oct 2025

10/10 Excellent

Maritza

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff not friendly at all, hard to talk to, always on their cellular. We walked in this evening after dinner, said, "hello" and had no acknowledget or answer.
Stayed 2 nights in Oct 2025

10/10 Excellent

Antonio

Stayed 2 nights in Sep 2025

10/10 Excellent

Rolando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants near by
Stayed 1 night in Jul 2025

8/10 Good

Conchita, Belize City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Plaza by Kavia located on the Paseo de Montejo was an ideal location for our group. The staff was friendly and accommodating. The Italian restaurant and the cafe next door were excellent. The elevator makes it convenient not to have to walk up flights of stairs. However, the hotel is not geared for the disabled or persons with mobility restrictions. I took my 96 year old Dad and my Mom and they loved the room. However, access on the wheelchair ramp is difficult as it is quite steep and requires strength. A railing would have been helpful for him as he could hold on while walking into the entrance. The bathroom tiles were slippery so we had to buy him a portable shower grab bar and a shower mat so he could be safe. We also bought a soap dish so that used soap would not be placed directly on the counter by the sink. We also had to ask for floor towels for stepping out of the shower and hand towels. The beds, while extremely comfortable, were too high for him so we also had to buy a step stool to help him get into bed. Notwithstanding the above, the rooms were spacious, cool, very comfortable and the staff were very helpful in procuring a wheelchair that he could use temporarily when he needed to leave the room. Joel, especially, was a gem and he unhesitatingly maneuvered the wheelchair out of and into the hotel whenever we had to go out. Joel made our stay a wonderful and special one as this is probably one of the last trips my Dad will make. Thank you, Joel!!
Stayed 4 nights in Aug 2025