Hotel Plaza by Kavia

2.5 star property
Hotel with free parking, steps from Paseo de Montejo

Choose dates to view prices

Photo gallery for Hotel Plaza by Kavia

Outdoor pool
Reception
Standard Double Room | In-room safe, desk, laptop workspace, free WiFi
View from property
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000
  • Place, Paseo de Montejo
    ‪2 min walk‬
  • Place, Yucatan International Convention Center
    ‪10 min walk‬
  • Place, U.S. Consulate General Mérida
    ‪13 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬

Room options

Standard Double Room

8.4 out of 10
Very good
(54 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

9.4 out of 10
Exceptional
(30 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room

8.4 out of 10
Very good
(9 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Family Studio Suite

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Deluxe Studio Suite

  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mérida

Located in Mérida Centro, Hotel Plaza by Kavia is adjacent to Paseo de Montejo and within a 15-minute walk of popular sights like U.S. Consulate General Mérida. This 44-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Paseo de Montejo - 2 min walk - 0.1 miles
  • Paseo 60 - 7 min walk - 0.4 miles
  • Yucatan International Convention Center - 10 min walk - 0.6 miles
  • U.S. Consulate General Mérida - 13 min walk - 0.7 miles
  • Parque Santa Lucía - 13 min walk - 0.7 miles

Getting around

  • Teya-Merida Station - 27 min drive
  • Mérida International Airport (MID) - 17 min drive

Restaurants

  • ‪Dulcería y Sorbetería Colón - ‬2 min walk
  • ‪Yerba Santa - ‬4 min walk
  • ‪Hennessy's Irish Pub - ‬2 min walk
  • ‪Trattoria La Pasta - ‬1 min drive
  • ‪Korean Grill & Ice Cream - ‬2 min walk

About this property

Hotel Plaza by Kavia

Hotel with free parking, steps from Paseo de Montejo
An outdoor pool and free WiFi in public areas are features at Hotel Plaza by Kavia. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Other amenities include coffee makers, laptop-compatible safes, and phones.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 220 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 220 for adults and MXN 220 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida

Frequently asked questions

Is free cancellation available at Hotel Plaza by Kavia?

Hotel Plaza by Kavia provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Plaza by Kavia?

As of Dec 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Plaza by Kavia on Jan 6, 2026 start from $70.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Plaza by Kavia?

This hotel is situated in Mérida Centro, just steps from Paseo de Montejo and Cacao Chocolate Museum, and within a short walk of Paseo 60. You'll also find Parque Santa Lucía and Casa Montes Molina Museum less than a mile away.

Will I be able to park at Hotel Plaza by Kavia?

Yes, uncovered self parking is offered for free at the hotel.

Does Hotel Plaza by Kavia include a casino at the property?

No, Hotel Plaza by Kavia doesn't have a casino.

Is there an indoor pool at Hotel Plaza by Kavia?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Plaza by Kavia?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a 24-hour front desk plus some guestrooms include city views.

Are there hot tubs at Hotel Plaza by Kavia?

No, this hotel doesn't have a spa tub.

Does Hotel Plaza by Kavia feature a restaurant that includes a breakfast menu?

Hotel Plaza by Kavia offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Plaza by Kavia allow pets to stay free of charge?

No, pets aren't allowed at Hotel Plaza by Kavia though service animals are welcome.

Are there connecting rooms at Hotel Plaza by Kavia?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Plaza by Kavia?

The closest major airport to Hotel Plaza by Kavia is Mérida International Airport (MID), which is 5.6 mi away (17 minutes by car).

Are there rooms with balconies at Hotel Plaza by Kavia?

Yes, some guestrooms at Hotel Plaza by Kavia offer a deck and may feature city views.

Hotel Plaza by Kavia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 513 out of 819 reviews
Rating 8 - Good. 189 out of 819 reviews
Rating 6 - Okay. 60 out of 819 reviews
Rating 4 - Poor. 26 out of 819 reviews
Rating 2 - Terrible. 31 out of 819 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rolando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants near by
Stayed 1 night in Jul 2025

8/10 Good

Conchita, Belize City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Plaza by Kavia located on the Paseo de Montejo was an ideal location for our group. The staff was friendly and accommodating. The Italian restaurant and the cafe next door were excellent. The elevator makes it convenient not to have to walk up flights of stairs. However, the hotel is not geared for the disabled or persons with mobility restrictions. I took my 96 year old Dad and my Mom and they loved the room. However, access on the wheelchair ramp is difficult as it is quite steep and requires strength. A railing would have been helpful for him as he could hold on while walking into the entrance. The bathroom tiles were slippery so we had to buy him a portable shower grab bar and a shower mat so he could be safe. We also bought a soap dish so that used soap would not be placed directly on the counter by the sink. We also had to ask for floor towels for stepping out of the shower and hand towels. The beds, while extremely comfortable, were too high for him so we also had to buy a step stool to help him get into bed. Notwithstanding the above, the rooms were spacious, cool, very comfortable and the staff were very helpful in procuring a wheelchair that he could use temporarily when he needed to leave the room. Joel, especially, was a gem and he unhesitatingly maneuvered the wheelchair out of and into the hotel whenever we had to go out. Joel made our stay a wonderful and special one as this is probably one of the last trips my Dad will make. Thank you, Joel!!
Stayed 4 nights in Aug 2025

8/10 Good

Orlando A

Stayed 2 nights in Aug 2025

10/10 Excellent

Elmain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pierdes tu llave son 100 pesos
Stayed 2 nights in Jul 2025

10/10 Excellent

robert, Dickinson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jul 2025

8/10 Good

Amelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Yvonne

Traveled with family
Liked: Staff & service
Very well located in a great area in Zona Centro. Friendly staff. Property could use some improvements but good if you’re traveling on a budget.
Stayed 6 nights in Jul 2025

2/10 Terrible

lilia

Stayed 2 nights in Jul 2025

8/10 Good

Stacey

Stayed 1 night in Jun 2025

10/10 Excellent

MARIA IRENE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con muy buena ubicación para venir de turista y habitaciones muy bonitas
Stayed 4 nights in Jun 2025

6/10 Okay

Citlalli

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe area to walk at night,,,
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Business traveler
Nice room and clean room,,, love the size and the space
Stayed 1 night in May 2025

8/10 Good

Eneyra, Mapleton

Stayed 5 nights in May 2025

10/10 Excellent

Kathleen, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel, lovely staff in the best neighborhood. Added bonus of being next door to both a coffee house and fantastic Italian restaurant. I will definitely return soon.
Stayed 3 nights in May 2025

6/10 Okay

Angelica

Liked: Cleanliness
Disliked: Amenities
Rooms are very nice but there is no pool or restaurant
Stayed 1 night in May 2025

10/10 Excellent

Stacey

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 1 night in Apr 2025

8/10 Good

Victor M

Liked: Cleanliness, staff & service, property conditions & facilities
Confy Hotel in convenient location.
Stayed 3 nights in Apr 2025

6/10 Okay

Klaus

Traveled with family
Disliked: Amenities
The parking is 400 m away from the hotel. The lock couldn’t be opened so we had to wait for an hour to get it fixed when we left. There are only 2 towels in the room for two… no shower mat. The mattress is pretty comfortable. The window is small.
Stayed 1 night in Apr 2025

10/10 Excellent

Alfredo

Stayed 8 nights in Mar 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Very clean. Highly recommended and in a great area.
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money spent. Has all the essentials and very conveniently located. Staff is super friendly. This is not a luxury property but it’s good enough when traveling on a budget
Stayed 6 nights in Mar 2025

8/10 Good

Marko

Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Todo está excelente en el lugar!
Stayed 1 night in Feb 2025