Gamma de Fiesta Inn Mérida El Castellano3.5 out of 5.0
Recent guest reviews
The rooms are nice and well kept. The food is also good. The reception desk us terrible though. They do not seem to count honesty and customer service as requirements for a hotel. Basically just hope you don't have to deal with them.
I have stayed at this hotel three times over 2 years. Being a solo traveler, I love the location, friendly staff and comfort of the room provided. The breakfast is sensational! A buffet offers everything you can imagine, plus eggs made to order. I normaly stay for over a week, and after a couple of days the staff knew me by name. Your money is well at this establishment!
I stayed here one night before heading on the ADO to Tulum. Arrived late at night and the lady at the front desk, Mara, was amazing and was so helpful and friendly! Room was a studio on the 9th floor with a great view! For $46 this place is a great deal! The only reason I’m not giving 5/5 is that the water in the shower was not very hot and drain was slow but other than that room was great! WiFi was good also! Would stay here again!
This is the 3rd year I have taken a student group of 10-15 to the hotel and it has consistently been a pleasure. The staff works very well with the students on their questions and helps them determine activities they can do during their free time. Our students are in social work and are engaged in visiting many different programs throughout the city. They show a lot of concern and care for each of the student and myself.
Very nice rooms, great service, great food and perfect location. Right in the heart of downtown and 3 blocks away from Plaza Grande. Great view of the city and had a very nice pool and gym area. A very pretty place to stay.
I stayed six nights in an eighth floor studio and was satisfied with the hotel. Fantastic location near everything you might need. Paseo de Montejo is a fancier area but I enjoyed being right in the heart of downtown and the Paseo is an easy walk. Negatives: Buffet breakfast is good but a bit pricey ($11) unless you eat a huge breakfast. Room a bit musty. It's an old hotel. A bit noisy at times with street noise and other guest noise. Positives: Great bed Great shower Great view from balcony Great location three blocks from Plaza Grande Good services Good elevators Nice pool and gym
Dont stay at the GAMMA MERIDA, customer service does not exist. There are more hotels at the downtown area. With much better service. The people at the front desk are too young to understand the importance of the customer service concept, dont waist your happy time at this place
We had a room on the third floor which had been booked by our tour company, and we're pleased to find we had a unit with a large bedroom and also a separate lounge. The staff were pleasant and helpful, and we enjoyed our stay. The buffet breakfast was more than adequate.
Only stayed two nights, but room was very big, bed was big and comfy. Room was kind of oldish, but clean The staff was very professional and nice. It is close walking distance to Plaza Grande but unfortunately we didn't get there because my husband sprained his ankle. The staff was very gracious about getting ice for him. Breakfast buffet was huge and delicious. Lots of choices. Valet parking, which is great because parking can be a challenge in Merida. Also has a pool and gym but did not have a chance to use it. Would definitely stay again.
we stayed two nights and loved the location of the hotel and comfortable rooms. We had a very comfortable king size bed. The bathroom had a nice shower. do not expect too nice views but we did not car as we were always outside. the hotel is close to restaurants and shops. staff is very friendly
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Located in Centro, Gamma de Fiesta Inn Mérida El Castellano is within a 5-minute walk of sights such as Teatro Peon Contreras and Hidalgo Park. This 160-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. Main Square and Plaza Grande are a short walk away.
Enjoy a leisurely bite to eat at El Salamantino, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7 AM to noon.
The 160 rooms are air-conditioned and have an array of amenities, including laptop-compatible safes, ironing boards, and desks. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries.
At Gamma de Fiesta Inn Mérida El Castellano, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Additional amenities include 4 meeting rooms and a business center.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 711 reviews