See all properties

Casa del Balam Merida

3.5 star property
Colonial hotel with spa services and a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for Casa del Balam Merida

Outdoor pool, sun loungers
Deluxe Room | Soundproofing, free WiFi, bed sheets
Hallway
Terrace/patio
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Housekeeping

Explore the area

View in a map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, U.S. Consulate General Mérida
    ‪3 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Soundproofing, free WiFi, bed sheets

Deluxe Double Room

8.0 out of 10
Very good
(61 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Soundproofing, free WiFi, bed sheets

Deluxe Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Soundproofing, free WiFi, bed sheets

Premium Room

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Outdoor pool

Holiday Inn Merida by IHG

Mérida Centro
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 926 reviews
$84 nightly
The price is $101
Oct 29 - Oct 30
Total with taxes and fees
Holiday Inn Merida by IHG

About the neighborhood

Mérida

Located in Mérida Centro, Casa del Balam Merida is within a 5-minute walk of Mérida Cathedral and within 15 minutes of other popular attractions like Paseo de Montejo. This 54-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Parque Santa Lucía - 2 min walk - 0.1 miles
  • Mérida Cathedral - 5 min walk - 0.3 miles
  • Plaza Grande - 5 min walk - 0.3 miles
  • US Visa Applicant Service Center - 15 min walk - 0.8 miles
  • U.S. Consulate General Mérida - 3 min drive - 1.8 miles

Getting around

  • Teya-Merida Station - 25 min drive
  • Mérida International Airport (MID) - 17 min drive

Restaurants

  • ‪La Chaya Maya - ‬2 min walk
  • ‪Museo de la Gastronomía Yucateca - ‬2 min walk
  • ‪Mi Viejo Molino - ‬1 min walk
  • ‪Bistrola 57 - ‬1 min walk
  • ‪De La Union - ‬2 min walk

About this property

Casa del Balam Merida

Colonial hotel with spa services and a 24-hour front desk
At Casa del Balam Merida, guests have access to an outdoor pool, free WiFi in public areas, and spa treatment rooms. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a terrace, laundry facilities, and local meal delivery service.
Guests can expect free WiFi and 40-inch flat-screen TVs with digital channels. Other amenities include phones, designer toiletries, and local meal delivery service.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Lobby

Gran Hotel de Merida

  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
8.8 out of 10, Excellent, 1,004 reviews
$50 nightly
The price is $60
Oct 20 - Oct 21
Total with taxes and fees
Gran Hotel de Merida

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 160 for adults and MXN 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistrola 57

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 1960
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 160 for adults and MXN 80 for children
  • Nearby parking fee: MXN 50 per day (98 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Frequently asked questions

Are free cancellation options available at Casa del Balam Merida?

Casa del Balam Merida provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do close to Casa del Balam Merida?

This hotel is situated in Mérida Centro, just steps from Parque Santa Lucía and Jose Peon Contreras Theater, and within a short walk of Plaza Grande. You'll also find Paseo de Montejo and Plaza Altabrisa within a short drive.

Will I be able to park at Casa del Balam Merida?

Yes, there is accessible parking available.

Is a spa located at Casa del Balam Merida?

Spa services at the hotel include aromatherapy, body treatments, and massages.

Does Casa del Balam Merida include a casino?

No, Casa del Balam Merida doesn't have a casino.

Is there an indoor pool at Casa del Balam Merida?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Casa del Balam Merida a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Casa del Balam Merida have a hot tub?

No, there isn't a spa tub at this hotel.

Does Casa del Balam Merida feature a restaurant that includes a breakfast menu?

Yes, Casa del Balam Merida serves a full breakfast for a surcharge each morning at Bistrola 57.

Does Casa del Balam Merida allow pets to stay free of charge?

No, pets and service animals aren't allowed at Casa del Balam Merida.

Does Casa del Balam Merida have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Casa del Balam Merida?

The closest major airport to Casa del Balam Merida is Mérida International Airport (MID), which is 5.1 mi away (17 minutes by car).

Are there rooms with balconies at Casa del Balam Merida?

Yes, some guestrooms at Casa del Balam Merida offer a furnished balcony.

Casa del Balam Merida Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 474 out of 1005 reviews
Rating 8 - Good. 297 out of 1005 reviews
Rating 6 - Okay. 117 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 63 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

LUIS

Traveled with family
Liked: Cleanliness, amenities
Todo cerca, Centrivo Eventos Restaurant Catedral Parque central
Stayed 4 nights in Sep 2025

8/10 Good

Fausto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location lots Of shops around, the staff was great
Stayed 3 nights in Jul 2025

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

tomas

Traveled with partner
Liked: Property conditions & facilities
Great location very ordinary room good for short stay
Stayed 3 nights in Mar 2025

8/10 Good

MARK, RIFLE

Stayed 1 night in Jul 2025

10/10 Excellent

Maria Guadalupe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the dessaing in the hotel p
Stayed 3 nights in Jun 2025

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Ricardo

Traveled with family
Good location! Walkable around downtown. Cons: needs a renovation Old rooms and old beds
Stayed 3 nights in Jul 2025

10/10 Excellent

Claudia

Stayed 3 nights in Jun 2025

8/10 Good

Carlo Magno Flores, Stockton

Liked: Cleanliness, staff & service
Hotel Casa del Balam - 3 Stars I recently stayed at Hotel Casa del Balam during my visit to Merida, Yucatán, and overall, it was a decent experience, though there were some aspects that could use improvement. First, the location is fantastic. It’s situated right in the heart of the city, making it easy to explore the local attractions, restaurants, and markets on foot. The architecture of the hotel is charming, reflecting the rich history of the region, which added to the overall ambiance. However, the service was a mixed bag. While some staff members were friendly and helpful, others seemed indifferent and not as attentive as I would have hoped. It felt like there was a lack of consistency in customer service, which detracted from the overall experience. The room I stayed in was comfortable, but it could use some updates. The furnishings felt a bit dated, and the bathroom amenities were basic. I also noticed that the Wi-Fi connection was spotty at times, which was a bit frustrating when trying to plan my daily activities. In summary, Hotel Casa del Balam has a lot of potential with its prime location and beautiful architecture, but it falls short in service consistency and room updates. It’s a solid choice for those looking for a convenient place to stay, but there’s definitely room for improvement.
Stayed 5 nights in Jun 2025

8/10 Good

Ismael

Stayed 3 nights in Jun 2025

8/10 Good

Dahlia M

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff amable, tuvimos algunos detalles pero lo resolvieron, excelente ubicación. Housekeeping (Sergio) encontrabamos la habitation limpia. Fue super amable 😊
Stayed 8 nights in Jun 2025

6/10 Okay

Berta

Stayed 4 nights in Jun 2025

8/10 Good

Miguel

Traveled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is lovely, I like the the convenience of Bistrola 57 being on site. I love the antiqueness of the room and the grandness of the center courtyard. It's like staying in someone's home. Any time I come to Mérida, it's my go to hotel.
Stayed 6 nights in Jun 2025

10/10 Excellent

blanca

Liked: Cleanliness
Muy buena localización Muy amplios cuartos Buena atención
Stayed 3 nights in Jun 2025

2/10 Terrible

Irais

Stayed 7 nights in Jun 2025

10/10 Excellent

María

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean rooms and excellent service
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura Angelica

Traveled with family
Liked: Cleanliness
Hotel staff very friendly and helpful
Stayed 3 nights in May 2025

8/10 Good

jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was a great central location. The pool was nice and refreshing. The room had a safe, small fridge and comfortable beds. Some fun charactoristics were the elevator and the tv remote!
Stayed 4 nights in May 2025

8/10 Good

Erma

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

8/10 Good

Irma V

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to restaurants, shopping and city attractions. The only problem at the hotel was the elevators not working at times.
Stayed 4 nights in May 2025

10/10 Excellent

Ortencia C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities

Casa Balam - Another great stay in Merida

We have been staying at Balam for 5 years now when we have come to Merida. Staff are great, rooms and large and comfortable and the location is perfect. We highly recommend Casa Balam.
Stayed 4 nights in Mar 2025

6/10 Okay

Reynelda Lucile

Traveled with partner
Liked: Staff & service
Great location in Merida Centro. Walking distance to wide selection of restaurants, stores, and historic plazas. The hotel has character and architectural appeal but is in need of some repairs and updating. My husband and I had booked a premium room with 2 queen beds, but upon arrival were given a small room with one full bed. We spent an uncomfortable first night but were able to change rooms the next day. The hotel and restaurant staff were friendly and accomodating.
Stayed 7 nights in Apr 2025