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Located in Centro, Hotel Casa del Balam is next to Teatro Peon Contreras and Hidalgo Park. This 51-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. Merida Cathedral and Plaza Grande are a short walk away.


This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with breakfast, served for a fee from 7 AM to 11 AM.


The 51 rooms are air-conditioned and have minibars and free bottled water. Guests can enjoy free WiFi and cable TV. Beds sport premium bedding and bathrooms offer free toiletries.

Property features

Hotel Casa del Balam features an outdoor pool, free WiFi in public areas, and a business center. There's free offsite parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a terrace, a garden, and a gift shop.


  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Business center

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center.

High-speed wireless Internet access is complimentary. This Colonial hotel also offers an outdoor pool, a terrace, and tour/ticket assistance.

Hotel Casa del Balam has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 51 
  • Number of floors - 6 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Gift shops or newsstand 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Garden 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Year Built 1960 
  • Pool sun loungers 
  • Free parking nearby 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free parking nearby

Room Amenities

Hotel Casa del Balam offers 51 air-conditioned accommodations with minibars and complimentary bottled water. Beds feature premium bedding. Cable television is provided.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless high-speed Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • Premium bedding 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free bottled water 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer (on request) 
  • Bathtub or shower 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Breakfast is available for a surcharge and served each morning between 7 AM and 11 AM.

Bistrola 57 - This restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

Spa Services

  • Massages 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18


Check-out time is noon

Payment types


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

24-hour check-in

No pets or service animals allowed


You'll be asked to pay the following charges at the property:
  • Deposit: MXN 1000.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: MXN 110.00 per person (approximately)
  • Rollaway bed fee: MXN 150.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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