Hyatt Regency Merida Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Hyatt Regency Merida Hotel

2 restaurants, breakfast served
Lobby
Serves lunch and happy hour
Executive lounge
Outdoor pool, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida Colon Esquina Calle 60, Mérida, YUC, 97000
  • Place, Paseo 60
    ‪2 min walk‬
  • Place, Yucatan International Convention Center
    ‪3 min walk‬
  • Place, Paseo de Montejo
    ‪5 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪16 min drive‬

Room options

Club Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Guest Room, Double Room

9.0 out of 10
Wonderful
(52 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(63 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (High Floor)

8.2 out of 10
Very good
(10 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(18 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mérida

Located in Mérida Centro, Hyatt Regency Merida Hotel is within a 5-minute walk of popular attractions such as Yucatan International Convention Center and Paseo de Montejo. This 286-room, 4-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Paseo 60 - 2 min walk - 0.1 miles
  • Yucatan International Convention Center - 3 min walk - 0.2 miles
  • Casa Montes Molina Museum - 3 min walk - 0.2 miles
  • Paseo de Montejo - 5 min walk - 0.3 miles
  • La Plancha Park - 13 min walk - 0.7 miles

Getting around

  • Teya-Merida Station - 26 min drive
  • Mérida International Airport (MID) - 23 min drive

Restaurants

  • ‪Regency Club - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Crabster - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Viva Teya - ‬2 min walk

About this property

Hyatt Regency Merida Hotel

At Hyatt Regency Merida Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, a conference center, and a business center.
Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes. Sitting areas, minibars, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 400 to 500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Caffé
  • Peregrina Bistro
  • Spasso

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (9,149 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Premium channels
  • Satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1200 per accommodation, per night
  • Dogs only
  • 2 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 400 to 500 per person
  • Pet fee: MXN 1200 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Hyatt Merida
Hyatt Hotel Merida
Hyatt Merida
Hyatt Regency Merida
Hyatt Regency Merida Hotel
Merida Hyatt
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Regency Merida
Hyatt Regency Merida Hotel Hotel

Frequently asked questions

Is a free cancellation option available at Hyatt Regency Merida Hotel?

Hyatt Regency Merida Hotel provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see around Hyatt Regency Merida Hotel?

This hotel is situated in Mérida Centro, just steps from Paseo 60 and Casa Montes Molina Museum, and within a short walk of Paseo de Montejo. You'll also find Plaza Altabrisa and Plaza Galerias Mall within a short drive.

Is there parking available at Hyatt Regency Merida Hotel?

Yes, self parking is offered for free at the hotel.

Does Hyatt Regency Merida Hotel include a casino?

No, Hyatt Regency Merida Hotel doesn't have a casino.

Will I find an indoor pool at Hyatt Regency Merida Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hyatt Regency Merida Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 2 restaurants.

Does Hyatt Regency Merida Hotel have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Hyatt Regency Merida Hotel feature a restaurant that includes a breakfast menu?

Yes, Hyatt Regency Merida Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hyatt Regency Merida Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Regency Merida Hotel for a fee of MXN 1200 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Hyatt Regency Merida Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hyatt Regency Merida Hotel?

The closest major airport to Hyatt Regency Merida Hotel is Mérida International Airport (MID), which is 6.9 mi away (23 minutes by car).

Are there rooms with balconies at Hyatt Regency Merida Hotel?

No, you won't find guestrooms with balconies at Hyatt Regency Merida Hotel.

Does Hyatt Regency Merida Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hyatt Regency Merida Hotel.

Hyatt Regency Merida Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1002 reviews
Rating 8 - Good. 189 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Cristobal

Stayed 1 night in Jan 2026

8/10 Good

Susan

Stayed 6 nights in Dec 2025

10/10 Excellent

osvaldo

Stayed 2 nights in Nov 2025

10/10 Excellent

Walkyria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent hotel. Close to many amenities, always clean, staff very courteous. restaurants really good. The experience there is fabulous.
Stayed 10 nights in Nov 2025

8/10 Good

Avelin

Stayed 1 night in Nov 2025

6/10 Okay

Balasubramanian

Liked: Cleanliness
Rooms are very dated. Very friendly staff
Stayed 2 nights in Nov 2025

8/10 Good

Andrea

Stayed 3 nights in Nov 2025

10/10 Excellent

Rafael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fantastic Delicious buffet with lots of options
Stayed 4 nights in Nov 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Disliked: Amenities
Had lot of problems leaking and electric issues
Stayed 1 night in Nov 2025

6/10 Okay

Michelle

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I wouldn't rate this hotel 4 stars. 3 stars at best. Hotel is old and outdated, towels smell like chlorine, would expect a lot more from a Hyatt Regency. Room service food is horrible, so is the buffet at the restaurant. Very low quality in all aspects. Do not recommend.
Stayed 5 nights in Nov 2025

10/10 Excellent

Raquel

Liked: Staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Oct 2025

4/10 Poor

Eli

Disliked: Amenities
Did not gave me the room i reserved
Stayed 2 nights in Nov 2025

10/10 Excellent

Xiaoping

Stayed 4 nights in Oct 2025

8/10 Good

Yoani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

4/10 Poor

Joseph

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The breakfast menu is fine, but it was not free and the bar was minimal and not always staffed.
Stayed 15 nights in Oct 2025

8/10 Good

Peter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay but a little far to downtown shopping and dining area
Stayed 2 nights in Oct 2025

10/10 Excellent

MARIA C.

Liked: Cleanliness, staff & service, property conditions & facilities
We like it
Stayed 4 nights in Oct 2025

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Use the valet for your luggage unless you want to carry your bags up and down at least four normal flights of stairs on the way to the elevators. The food in the restaurant was rather bland. The breakfast is pricey at 500 pesos per person. Otherwise, the hotel is great, well-located, and staff is helpful. The standard room is a bit cramped.
Stayed 2 nights in Sep 2025

10/10 Excellent

Aurelio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito y seguro
Stayed 1 night in Sep 2025

10/10 Excellent

Andreina, Doral

Stayed 4 nights in Sep 2025

10/10 Excellent

Gerardo Antonio Siqueff

Stayed 2 nights in Aug 2025

10/10 Excellent

Mauricio, Leon

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice place
Stayed 4 nights in Sep 2025

6/10 Okay

Orlando L.

Liked: Staff & service
Stayed 9 nights in Jul 2025

8/10 Good

Alejandro

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Mucho olor a humedad en habitaciones y pasillos Pésimo servicio de elevadores, solo 1 de 3 operando, espera de hasta 15 minutos para bajar del piso 12
Stayed 3 nights in Aug 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2025