Hyatt Regency Merida Hotel in Mérida | Hotel Rates & Reviews on Orbitz

Dining

Enjoy dining at Peregrina Bistro, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, entertain your taste buds with a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free daily manager's reception. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to noon.

Property features

At Hyatt Regency Merida Hotel, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free valet parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a conference center, a business center, and a free kid's club.

Room options

Guest Room, Double Room

2 Double Beds | Sleeps 4

$86* Per night/room Feb 11 - Feb 12

Club Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 1 King Bed (High Floor)

1 King Bed | Sleeps 3

Room, 2 Double Beds (High Floor)

2 Double Beds | Sleeps 3

Regency, Suite, 1 King Bed

1 King Bed | Sleeps 2

Arrivals + Departures

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

Check-in starts at 3 PM and ends at midnight
Check-out: noon

Special Check-in Details

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Payment types

Kids + Beds

Children stay free when using existing bedding
Free rollaway/extra beds are available
Free cribs/infant beds are available

Pets

This property welcomes pets for MXN 1619 per accommodation, per stay
Dogs and cats only
Up to 2 per room (75 lbs is the maximum pet weight)
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, Mastercard, and Visa.
Debit cards aren't accepted.
Registered guests are the only ones allowed in guestrooms.
Parking has height restrictions.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: MXN 315 for adults and MXN 158 for children (approximately)
Pet fee: MXN 1619 per accommodation, per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Hotel Hyatt Merida
Hyatt Hotel Merida
Hyatt Merida
Hyatt Regency Merida
Hyatt Regency Merida Hotel
Merida Hyatt
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Regency Merida
Hyatt Regency Merida Hotel Hotel
Hyatt Regency Merida Hotel Mérida
Hyatt Regency Merida Hotel Hotel Mérida

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3.8

out of 5

Average Guest Review

See all 31 reviews

Room cleanliness 4.0

Service & staff 4.0

Room comfort 3.5

Hotel condition 3.5

This hotel is most popular for:

Recent guest reviews

Pool on the 3rd floor...would be nice if pool stayed open longer

My only complaint was about the smell of humidity in the hallway was so strong. Everything else was good, very friendly staff, my room was clean. The hotel is on a perfect location.

Extremely clean, fast check in and check out, friendly staff, big rooms, lovely bathroom, spacious, great location. Loved it!!

most comfortable bed ever. Nice helpful staff, went out of their way to help us with bus schedule to campeche. will be returning soon.

Service was not good and Also food. We asked twice for some ice that never came, also food to service room was very dry and not good.

Lack of information about your credit check-in. Dirty shower area. Mold on the shower tray. Extremely noisy party on Saturday. I hab to move to another roon at midnight.

Sevice is the worst and conditions are so terrible!

Great hotel centrally located everywhere. Rooms were clean, staff was friendly, food was good and for a nice reasonable price.

This our 4th time staying here at they have yet to disappoint us.

Okay stay here for me and husband for a week bed was comfortable and nice to be able to sleep. Hotel was not convenient to the town or airport

The hotel is centrally located and convenient to move around town. The restaurants are pretty good and the buffet breakfast is excellent. Rooms could use an update, but overall are okay with the expected amenities

Staff was great, provided excellant service for my needs; friendly and polite.

The hotel has a great location, staff is friendly and has a nice modern look. We traveled in December and the pool was very cold and there are not many meal options if you are traveling with kids. We usually walked across the street to other restaurants. Overall, we had a great experience.

Staff is incredible. Hotel bathroom needed updating. Entry doors to room do not close very well and you hear everything, slamming doors, crying kids, people talking in the hall. My second visit to Merida. this is a 3 star hotel but still the nicest in Merida

Not amenities but nice location. Food is ok, gym is old

I stay at Hyatts and Marriots etc about 10 days a month, all over latin america. I was appalled by the hyatt in Merida. The lobby and restaurants are great but the rooms are in terrible shape. I was told by a bellboy and then one of the front desk personnel that while the lobby and facade were updated recently the rooms havent been updated in twenty years. Found this out when I dragged myself up to my room at just after midnight from traveling all day to find a dirty shabby carpet and a bathtub that had been painted with the paint now flaking off, plus painted doorframes with the paint all chipped. I called the desk and they quickly upgraded be to a suite on the 16th floor. It was fine, about what I would expect for a regular room. I was participating in a conference hosted there, and heard similar complaints from everyone else. Also, pool dirty and unappealing, exercise room the same. I dont usually write reviews but I was so surprised, thinking I was safely booking a 4 star quality hotel that I feel compelled to... Also, please note that I'm used to traveling through latinoamerica, so it's not that I'm terribly discriminating...

PRICES ARE 70% MORE BUT QUALITY IS 50% BELOW .... SO?

Guest reviews for Hyatt Regency Merida Hotel

Partner Couples

By a verified traveler on Dec 25, 2019

Review comment Mizrahim Hernández responded on Jan 3, 2020

Thank you for your kind compliments and for choosing to stay with us, we hope to welcome you back in the near future. We greatly appreciate your review, that helps us to continue creating satisfactory experiences. Warm regards, Hyatt Regency Merida

By a verified traveler on Sep 3, 2019

Everyone

By a verified traveler on Mar 29, 2019

By a verified traveler on Mar 16, 2019

By a verified traveler on Feb 8, 2019

By a verified traveler on Jan 21, 2019

By a verified traveler on Dec 25, 2018

extremely noisy

By Federico, from Bethesda MD on Dec 12, 2017

terrible

Business

By a verified traveler on Dec 1, 2017

centrally located

By ulises, from San Diego on Aug 24, 2017

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Hyatt Regency Merida Hotel

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