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Recent guest reviews

Convenient, Courteous, Clean and Comfortable. Plus the prices are always reasonable. Definitely coming back.

It was very dirty and staff were not very helpful. There wasn’t a breakfast at all but they advertise one. I will never go back to this property, they need a lot of improvements.

Noisy. I could hear the people walking and talking upstairs and the people next to me. I could hear the elevator which got used all night. The room was comfortable otherwise but I couldn't sleep because of the noise.

The staff was helpful, courteous and very up-beat.

We got there late and hallways were littered with trash and our room wasnt clean, no blankets. We called for blankets and they did bring them right away. We moved to 2nd room no better. We had already paid and wouldn't get money back pluse we had driven 13 hours so too tired to leave.

Friendly staff at check in. I like the no-smoking policy, helps the room to smell clean. However, some parts of the bathroom door frame were not cleaned. Was a bit disgusting.

Awful awful never again never never never no way ever again no no no no no no

The room, bathroom, refrigerator etc are dirty. No safe hotel, dont bring your family, especially kids to stay there

This my first time go to hotel not feeling safe...First i came they give the room with very strong smell of smoking but I ordered not smoking room and they give me a new room with dirty microwave, so dirty carpet, bad shape of refrigerator even the phone have a lot missing button and bad cabinet in the room...if you have family this hotel not recommended

Nice place to stay for a quick, cheap stay. The front desk was very helpful and sent an extra pillow and blanket for our baby.

Hotel exterior is nice but the room was not pleasing: carpet torn, chairs stained and bathroom smelled bad. For breakfast, coffee urn was empty!

Mount Moriah Road Ext Memphis TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Laundry facilities

Located within a leisurely stroll of Regional One Health East Campus, Extended Stay America Memphis - Mt Moriah is within a few miles (5 km) of Lichterman Nature Center. This 104-room hotel has in-room conveniences like kitchens, refrigerators, and microwaves.


Rooms

The 104 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.


Property features

Renovated in 2017, Extended Stay America Memphis - Mt Moriah offers free WiFi in public areas, coffee in a common area, and laundry facilities. Front-desk staff can help secure valuables, and provide local restaurant recommendations. This smoke-free hotel also has a vending machine.

Room options

Studio, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Extended Stay America Memphis - Mt Moriah

Everyone (10) Couples (3) Family (1)
5
Partner Couples

Convenient, Courteous, Clean and Comfortable. Plus the prices are always reasonable. Definitely coming back.

By on Dec 29, 2019

Review comment responded on Dec 29, 2019

Thank you for the fantastic review of Extended Stay America. We are glad you appreciated our reasonable prices and that you had an excellent stay. It was a pleasure to host you, and we look forward to seeing you again soon. Sincerely, Hotel Management

1
Everyone

By on Nov 9, 2019

1
Partner Couples

It was very dirty and staff were not very helpful. There wasn’t a breakfast at all but they advertise one. I will never go back to this property, they need a lot of improvements.

By on Jun 23, 2019

Review comment responded on Jun 24, 2019

Matt, we are truly sorry for the cleanliness issue you encountered in your room and regret the inconvenience it caused. We have shared your feedback with the housekeeping team to be more diligent in their efforts so that this does not happen again. Also, our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action has been taken so that we can improve our future guest's experience. We apologize for this unpleasant experience and hope you will consider a second visit. Sincerely, Hotel Management

2
Everyone

Noisy. I could hear the people walking and talking upstairs and the people next to me. I could hear the elevator which got used all night. The room was comfortable otherwise but I couldn't sleep because of the noise.

By on May 23, 2019

Review comment responded on May 24, 2019

Thank you for being our guest and for sharing your experience. We apologize for the noise issues you experienced. On rare occasions, we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep and annoyance for all those in the immediate vicinity. We are sorry you had an uncomfortable night and hope you will give us a chance to serve you better in the future. Sincerely, Hotel Management

5
Business Business

The staff was helpful, courteous and very up-beat.

By on May 18, 2019

Review comment responded on May 18, 2019

Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will share your praises with the team especially Uttam. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management

3
Everyone

By on Mar 22, 2019

Review comment responded on Apr 22, 2019

Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management

1
Partner Couples Family

We got there late and hallways were littered with trash and our room wasnt clean, no blankets. We called for blankets and they did bring them right away. We moved to 2nd room no better. We had already paid and wouldn't get money back pluse we had driven 13 hours so too tired to leave.

By on Mar 6, 2019

Review comment responded on Mar 7, 2019

Thank you for being our guest. Our number one priority is to make sure you have a comfortable stay, so we sincerely apologize for the cleanliness and service issues you experienced during your stay. We truly regret the inconvenience these caused. We never want our guests to leave unhappy, and we are sorry for letting you down. We appreciate your feedback as it will help us to improve our future guest experiences. We hope you will give us another chance to demonstrate the excellent service we strive to provide every guest. Sincerely, Hotel Management

3
Everyone

By on Jan 3, 2019

Review comment responded on Jan 5, 2019

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management

3
Everyone

Friendly staff at check in. I like the no-smoking policy, helps the room to smell clean. However, some parts of the bathroom door frame were not cleaned. Was a bit disgusting.

By on Dec 19, 2018

Review comment responded on Dec 20, 2018

Thank you for posting a review of your stay. We're glad to know you were pleased with the service provided by our staff and that overall you had a pleasant time with us. However, we're sorry for not meeting your expectation with the cleanliness of your room. We have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management

1
Everyone

Awful awful never again never never never no way ever again no no no no no no

By on Dec 14, 2018

Review comment responded on Dec 16, 2018

It is disheartening to see we didn’t live up to our typical standards. You deserved a comfortable and stress-free stay, we are extremely sorry we miserably failed in your case. Please consider giving us another chance so we can make a favorable impression of our hotel. Sincerely, Hotel Management

Extended Stay America Memphis - Mt Moriah

6520 Mount Moriah Road Ext, Memphis, TN 38115
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