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Novotel Melbourne on Collins

4.5 star property
Family-friendly hotel with an indoor pool connected to a shopping center in Melbourne

Choose dates to view prices

Photo gallery for Novotel Melbourne on Collins

Exterior
Creator video
Bar (on property)
Accessible Room, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
270 Collins Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪1 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Place, Crown Casino
    ‪15 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(38 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | 1 bedroom, down comforters, in-room safe, desk

Deluxe Double Room, 2 Double Beds

7.6 out of 10
Good
(41 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, down comforters, in-room safe, desk

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | 1 bedroom, down comforters, in-room safe, desk

Family Suite, Multiple Beds

8.6 out of 10
Excellent
(17 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk

Accessible Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

Deluxe Room, 1 King Bed with Sofa bed (Spa Room) | 1 bedroom, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(36 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Stamford Plaza Melbourne

Melbourne Central Business District
  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 1,713 reviews
$127 nightly
The price is $140
Nov 9 - Nov 10
Total with taxes and fees
Stamford Plaza Melbourne

About the neighborhood

Melbourne

Located in Melbourne Central Business District, Novotel Melbourne on Collins is adjacent to Collins Street and within a 5-minute walk of other popular sights like Bourke Street Mall. This hotel has 380 rooms and welcomes guests with conveniences like a restaurant, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Melbourne, and also a short walk from Melbourne Central and SEA LIFE Melbourne.

What's nearby

  • Collins Street - 1 min walk - 0.0 miles
  • Bourke Street Mall - 2 min walk - 0.1 miles
  • Melbourne Central - 7 min walk - 0.4 miles
  • Crown Casino - 15 min walk - 0.8 miles
  • Marvel Stadium - 19 min walk - 1.0 mile

Getting around

  • Flinders Street Station - 6 min walk
  • Melbourne Central Station - 10 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Maccaroni Trattoria Italiana - ‬1 min walk
  • ‪The Charles Dickens Tavern - ‬1 min walk
  • ‪La Petit Chateau - ‬3 min walk
  • ‪Cafe Segovia - ‬2 min walk
  • ‪Laurent Patisserie - ‬3 min walk

About this property

Novotel Melbourne on Collins

Family-friendly hotel with an indoor pool connected to a shopping center in Melbourne
At Novotel Melbourne on Collins, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Valet parking is available for AUD 64 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and 32-inch LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Stamford Plaza Melbourne
  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 1,713 reviews
$127 nightly
The price is $140
Nov 9 - Nov 10
Total with taxes and fees
Stamford Plaza Melbourne

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Offsite parking within 1 mile (AUD 42 per day)
  • Covered valet parking on site (AUD 64 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 39 to 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lane Cafe and Bar
  • Lane Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,018 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 80 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 39 to 39 for adults, and AUD 0 to 39 for children
  • Covered valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

Are free cancellation options available at Novotel Melbourne on Collins?

Novotel Melbourne on Collins offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Melbourne on Collins?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Novotel Melbourne on Collins on Nov 9, 2025 start from $123.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Novotel Melbourne on Collins?

This hotel is situated in Melbourne Central Business District, just steps from Collins Street and Bourke Street Mall, and within a short walk of Melbourne Central. You'll also find Queen Victoria Market and Crown Casino less than a mile away.

Is there parking available at Novotel Melbourne on Collins?

Yes, covered valet parking is offered for AUD 64 per day.

Does Novotel Melbourne on Collins have a casino at the property?

No, Novotel Melbourne on Collins doesn't have a casino.

Is there an indoor pool at Novotel Melbourne on Collins?

Yes, this hotel has an indoor pool. Guests have pool access between 6 AM and 10 PM.

What amenities will couples enjoy at Novotel Melbourne on Collins?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Novotel Melbourne on Collins have a hot tub?

No, there isn't a spa tub at this hotel.

Does Novotel Melbourne on Collins have a restaurant with a breakfast menu?

Yes, Novotel Melbourne on Collins serves buffet breakfast for a surcharge each morning at Lane Restaurant.

Does Novotel Melbourne on Collins allow pets to stay free of charge?

No, pets aren't allowed at Novotel Melbourne on Collins though service animals are welcome.

Does Novotel Melbourne on Collins have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Novotel Melbourne on Collins?

The closest major airport to Novotel Melbourne on Collins is Melbourne, VIC (MEB-Essendon), which is 9.8 mi away (25 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 14.2 mi away (30-minute drive).

Are there rooms with balconies that I can book at Novotel Melbourne on Collins?

No, there aren't any guestrooms with balconies at Novotel Melbourne on Collins.

Reviews

Novotel Melbourne on Collins Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 464 out of 1001 reviews
Rating 8 - Good. 316 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

Reviews

6/10 Okay

ian

Liked: Staff & service, property conditions & facilities, room comfort

Needs work

The elevators wasn’t working 2 days out of 4 from concierge to reception and out of the main 3 elevators only one was working every day. This caused a nightmare checking out. Apart from that it’s a good location
Stayed 5 nights in Jul 2025

2/10 Terrible

Tim

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Buffet was busy and under stocked rooms where worn
Stayed 4 nights in Jul 2025

8/10 Good

Eunice

Liked: Cleanliness, staff & service
Staff were very helpful and allowed me to change rooms tobe nearer to the lifts.
Stayed 5 nights in Jul 2025

6/10 Okay

Leslie

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Needs some love!

It’s a tired old hotel! We have stayed here for many years, almost 30 years and it feels that old.
Stayed 1 night in Jul 2025

10/10 Excellent

Suong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an amazing time spending our last couple of days of school holidays at The Novotel. The staff at Novotel went above and beyond to help our family and were always so friendly. The location was perfect to get anywhere. Highly recommend if you have a young family.
Stayed 2 nights in Jul 2025

8/10 Good

Ernesto

Traveled with family
Liked: Cleanliness, staff & service
The main view inside is a construction site, the hotel is busy and a bit noisy at times. A $100.00 deposit instead of just a 1.00 validation of the credit card feels excessive. Amenities I room very basic.
View from reception
Stayed 2 nights in Jul 2025

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Adam John Edward

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Using a hotel for its basic amenities makes the Novotel a great value for money property. My partner and I were especially impressed with the bathroom facilities and the cleanliness of the room. I will definitely consider this hotel for my next stay in Melbourne.
Stayed 9 nights in Jun 2025

10/10 Excellent

SIMONE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful/friendly, convenient spot close to everything.
Stayed 2 nights in Jul 2025

8/10 Good

Grant

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Ali

Stayed 4 nights in Jul 2025

10/10 Excellent

Roosevelt T de Asis

Business traveler
Liked: Staff & service, property conditions & facilities
It was a great stay except for the last night when there was no hot water in the showers.
Stayed 4 nights in Jun 2025

10/10 Excellent

Hayley

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness
Quiet and comfortable.
Stayed 2 nights in Jul 2025

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location and friendly staff
Stayed 2 nights in Jul 2025

6/10 Okay

Hiten

Stayed 5 nights in Jul 2025

10/10 Excellent

Emma

Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Oh-Sung

Stayed 3 nights in Jun 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Moses

Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great position. Rooms comfy, everything to expect Would easily stay here again
Stayed 2 nights in Jun 2025

8/10 Good

Deng

Traveled with family
Liked: Cleanliness
The hotel location was good, the service so so, can improve, asked room service to bring me forks and was asked to pay $4 Aus. Was like wth.
Stayed 6 nights in Jun 2025

8/10 Good

Angelo, Nicholson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here a couple of times now and really can’t fault it. Location is fantastic, central to all and easy walking to theatres, shopping and eating. If catching train to Flinders Street a short 5 minute walk. Staff are helpful, amenities great, breakfast magnificent and bar a great place to wind down.
Stayed 1 night in Jun 2025

6/10 Okay

Kate

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Incredibly loud lifts all night. Pool closed with no notice.
Stayed 2 nights in Jun 2025

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