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Mercure Melbourne Doncaster

4.0 star property
Suburban hotel with a 24-hour fitness center and a rooftop terrace

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Photo gallery for Mercure Melbourne Doncaster

Rooftop terrace
Property video
Breakfast, lunch, dinner served; Mexican cuisine
Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, desk, laptop workspace
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Pool
  • Housekeeping
  • Room service

Explore the area

View in a map
6 TOWER STREET, Doncaster, VIC, 3108
  • Place, Doncaster Shopping Centre
    ‪1 min walk‬
  • Place, Box Hill Hospital
    ‪4 min drive‬
  • Place, Deakin University
    ‪10 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed

  • 602 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 2 Double Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Superior Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Twin Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Superior Room, 2 Twin Beds

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Melbourne

Located in Doncaster, Mercure Melbourne Doncaster is within a few miles (5 km) of popular sights such as Box Hill Hospital and Box Hill Institute. This 183-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Doncaster Shopping Centre - 1 min walk - 0.1 miles
  • Box Hill Hospital - 4 min drive - 2.4 miles
  • Deakin University - 10 min drive - 5.7 miles
  • Melbourne Central - 20 min drive - 12.5 miles
  • Crown Casino - 21 min drive - 13.9 miles

Getting around

  • Mont Albert Station - 5 min drive
  • Essendon Station - 21 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪Grill'd - ‬5 min walk
  • ‪Dumpling Alley 江南上海滩 - ‬4 min walk
  • ‪China Bar - ‬5 min walk
  • ‪Shingle Inn - ‬5 min walk
  • ‪Betty’s Burger - ‬4 min walk

About this property

Mercure Melbourne Doncaster

Suburban hotel with a 24-hour fitness center and a rooftop terrace
Guests of Mercure Melbourne Doncaster have access to an indoor pool, a 24-hour gym, and a rooftop terrace. Self parking is available for AUD 25.00 per night. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Guests can expect free WiFi and Smart TVs. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Phones, ironing boards, and desks are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Chido Chido
  • Chido Chido

Things to do

  • 24-hour gym
  • Bicycle storage
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business center
  • 6 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Covered self parking fee: AUD 25.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Melbourne Doncaster Hotel
Mercure Melbourne Doncaster DONCASTER
Mercure Melbourne Doncaster Hotel DONCASTER

Frequently asked questions

Is a free cancellation option available at Mercure Melbourne Doncaster?

Mercure Melbourne Doncaster offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What's there to do close to Mercure Melbourne Doncaster?

This hotel is situated in Doncaster, just steps from Doncaster Shopping Centre. Heide Museum of Modern Art is also within a driving distance of 3.8 mi.

Is parking available on site at Mercure Melbourne Doncaster?

Yes, secured parking is offered for AUD 25.00 per night with in/out privileges. Accessible parking, electric car charging, and bicycle parking are also available.

Does Mercure Melbourne Doncaster include a casino?

No, Mercure Melbourne Doncaster doesn't have a casino.

Will I find an indoor pool at Mercure Melbourne Doncaster?

Yes, this hotel has an indoor pool.

Is Mercure Melbourne Doncaster good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Mercure Melbourne Doncaster?

No, there isn't a spa tub at this hotel.

Does Mercure Melbourne Doncaster feature a restaurant that includes a breakfast menu?

Yes, Mercure Melbourne Doncaster serves buffet breakfast for a surcharge each morning at Chido Chido.

Will Mercure Melbourne Doncaster allow pets to stay free of charge?

No, pets aren't allowed at Mercure Melbourne Doncaster though service animals are welcome.

Does Mercure Melbourne Doncaster have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Mercure Melbourne Doncaster?

The closest major airport to Mercure Melbourne Doncaster is Melbourne, VIC (MEB-Essendon), which is 19.1 mi away (35 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 23.5 mi away (40-minute drive).

Can I book a room with a balcony at Mercure Melbourne Doncaster?

No, you won't find guestrooms with balconies at Mercure Melbourne Doncaster.

Does Mercure Melbourne Doncaster have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Mercure Melbourne Doncaster.

Reviews

Mercure Melbourne Doncaster Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 116 out of 207 reviews
Rating 8 - Good. 60 out of 207 reviews
Rating 6 - Okay. 19 out of 207 reviews
Rating 4 - Poor. 5 out of 207 reviews
Rating 2 - Terrible. 7 out of 207 reviews

Reviews

6/10 Okay

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here twice in the past month. The beds were comfy, staff were friendly and the rooms were clean. The location is great. If you're planning on eating in, rethink that plan. On both stays, I was told what I wanted to order from the menu they had run out of, so I ended up with Ubereats, the first order being a bowl of fries!
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bruce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem

Friendly and helpful check-in staff, attentive food and beverage staff, spacious, well-appointed room, great location, and excellent value
Stayed 3 nights in Aug 2025

2/10 Terrible

Nick

Stayed 1 night in Jan 2025

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable modern stay for a few nights
Stayed 3 nights in Aug 2025

10/10 Excellent

Shahana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, looks new! We had a really spacious room and were very happy with the reception and room services. Parking was a breeze and daily service meant always a spic and span room to return to at night!
Stayed 4 nights in Jul 2025

10/10 Excellent

Volun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

jessica

Liked: Cleanliness
won’t be coming back
Stayed 1 night in Jul 2025

8/10 Good

Carmen, Auckland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, well located, excellent service and options. There was a problem with the TV that was constantly disconnecting from WiFi. Also some bigger cups for tea would have been better, and shower caps. Overall it was a nice place to stay and we would definitely come back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property located at very quiet coner at such busy noisy centre of the city with
Stayed 1 night in Jul 2025

10/10 Excellent

Kylie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Prue

Stayed 1 night in Jun 2025

10/10 Excellent

Kim, Ocean Grove

Traveled with partner
Liked: Property conditions & facilities
From arrival to departure our stay at the Mercure was great. The lady at reception was a delight and made us feel welcome. We were upgraded to the superior king room which had a great view of the city. The room was very quiet. The bed comfortable. We really loved the bathroom with a beautiful walk in shower. The only down side was the pool as it was supposed to be 31 degrees but it was no where near that temperature. Very cold to the point where we couldn’t swim without freezing. Probably good in summer but not winter.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Stayed 4 nights in Jun 2025

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the quality of the room - great view
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was a little underwhelming and never enough staff to assist or clean tables and top up food. That said, the staff who were there did a great job and very helpful and polite
Stayed 5 nights in May 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay. I stay here quite often with work. Would recommend
Stayed 1 night in May 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed

The room was great but service at reception and restaurant was poor. Location good right next to the Westfield Centre..
Stayed 5 nights in Apr 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here
Stayed 1 night in Apr 2025

10/10 Excellent

Mr Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first hotel ever in my entire history of travelling, where I have been unable to unplug the fridge in my daily mission to remove any unnecessary sound or lightning from the room, due to my sensitivity. It would have taken a high torque angled screwdriver, or an electric long-nose to undo that sucker. The rear of the unit was tucked in so neatly, it was unable to be reached from the front, with a neat little door strap. I checked for the obvious temperature dial inside, and any other way - however, this was not meant to be. This model was far too advanced for that. I left both defeated and impressed at the same time.
Stayed 3 nights in Apr 2025

10/10 Excellent

Arshia

Ds
Stayed 3 nights in Mar 2025

10/10 Excellent

Grant Kin Shing

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 4 nights in Apr 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was state of the art with great facilities, the bed was super comfortable and i especially liked that you could stream through the tv from your mobile device.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views, brekky was good although with the asian food options in Shoppingtown you might be better off walking there. Staff were on point and really efficient and friendly. I'll stay again no hesitation.
Stayed 7 nights in Apr 2025

6/10 Okay

Lesley

Traveled with family
The staff did their best but they gave away our accessibility room with two beds. I paid $224 to sleep on a rock hard rollaway that hurt my back. The 2nd night my 85 yo mum couldn't shower because we had to move to have an ordinary two bed room that was tiny with no access for her walker. You'd think they would have discounted the rate for their mistake but the best I got was a refund on the 3rd night which I cancelled. My mum wasn't happy and very pleased we left early. The small rooms made her feel unsafe with tripping hazards without her walker. The staff had to bring a chair for her to sit on or she had to sit on the bed! It is NOT elderly friendly at all yet the staff were kind but very limited in what they could do. Not impressed really. Not sure if we can come back next year.
Stayed 3 nights in Apr 2025