Aparthotel

Quest On William

4.5 star property
Aparthotel with a fitness center, 4-minute walk to Collins Street

Choose dates to view prices

Photo gallery for Quest On William

Three Bedroom Apartment | Private kitchen | Fridge, microwave, oven, stovetop
Executive Two Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi
Front of property - evening/night
Fridge, microwave, oven, stovetop

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
172 William Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Flinders Lane
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

Studio Apartment

  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Apartment

  • 764 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Apartment

  • 775 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Executive One Bedroom Apartment

  • 764 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Two Bedroom Apartment

  • 947 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Three Bedroom Apartment

  • 1421 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 1 King Bed and 4 Twin Beds

Deluxe Two Bedroom Apartment

  • 1270 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds or 1 King Bed, 2 Twin Beds and 1 Queen Bed

One Bedroom Executive Apartment

  • Sleeps 2

Two Bedroom Apartment

  • Sleeps 4

Two Bedroom Executive Apartment

  • Sleeps 4

Studio

  • Sleeps 2

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About the neighborhood

Melbourne

Located in Melbourne Central Business District, Quest On William is within a 5-minute walk of Collins Street and within 15 minutes of other popular attractions like Melbourne Central. The 68 rooms at this 4.5-star aparthotel include kitchens, dining areas, and refrigerators.

What's nearby

  • Collins Street - 3 min walk - 0.2 miles
  • Melbourne Central - 5 min walk - 0.3 miles
  • Flinders Lane - 5 min walk - 0.3 miles
  • Bourke Street Mall - 7 min walk - 0.4 miles
  • Queen Victoria Market - 10 min walk - 0.6 miles

Getting around

  • Flagstaff Station - 5 min walk
  • Southern Cross Station - 7 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Patricia Coffee Brewers - ‬1 min walk
  • ‪Lim Kopi - ‬1 min walk
  • ‪Doughboys - ‬1 min walk
  • ‪Roll'd - ‬1 min walk
  • ‪Steak House Grill 66 - ‬1 min walk

About this property

Quest On William

Aparthotel with a fitness center, 4-minute walk to Collins Street
At Quest On William, guests have access to a gym, free WiFi in public areas, and conference space. Self parking is offered for AUD 50 per night. Front-desk staff can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include express check-in and express check-out.
Each apartment is soundproofed and features a kitchen and space to spread out with a dining area. Guests can expect to find free WiFi and a 45-inch LCD TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and a phone. Limited housekeeping is available.
Recreational amenities at the aparthotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (AUD 50 per night)
  • Secured, covered self parking on site (AUD 50 per night)
  • Limited onsite self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 45-inch LCD TV with premium cable channels

Laundry

  • Laundry service
  • Washer/dryer

Work spaces

  • 861 square feet of conference space
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 14 floors
  • 68 units
  • Built in 1997
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 50.0 per night
  • Cribs/infant beds are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 500 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: AUD 50 per night (in/out privileges)
  • Nearby parking fee: AUD 50 per night(755 ft away; open 24 hours)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest William Serviced Apts
Quest William Serviced Apts Apartment
Quest William Serviced Apts Apartment Melbourne
Quest William Serviced Apts Melbourne
Quest William Apartment Melbourne
Quest William Apartment
Quest William Melbourne
Quest On William Melbourne
Quest On William Melbourne
Quest On William Aparthotel
Quest On William Aparthotel Melbourne

Frequently asked questions

Is free cancellation available at Quest On William?

Quest On William offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Quest On William?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Quest On William on Feb 5, 2026 start from $120.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Quest On William?

This aparthotel is situated in Melbourne Central Business District within a 10-minute walk of Collins Street, Melbourne Central, and Bourke Street Mall. You'll also find Marvel Stadium and Crown Casino less than a mile away.

Is parking available on site at this aparthotel?

Yes, secured parking is offered for AUD 50 per night with in/out privileges.

Does Quest On William have a casino at the property?

No, Quest On William doesn't have a casino.

Is there an indoor pool at Quest On William?

No, there is no indoor pool at this aparthotel.

What do couples enjoy most about Quest On William?

Couples staying at this aparthotel will value amenities like a kitchen, kitchens in some apartments, as well as concierge services.

Does Quest On William have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Quest On William feature a restaurant that includes a breakfast menu?

No, Quest On William doesn't have a restaurant that serves breakfast.

Does Quest On William allow pets to stay for free?

No, pets aren't allowed at Quest On William.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

Where is the closest airport to Quest On William?

The closest major airport to Quest On William is Melbourne, VIC (MEB-Essendon), which is 10 mi away (21 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 14.3 mi away (26-minute drive).

Can I book a room with a balcony at Quest On William?

Yes, some apartments at Quest On William offer a balcony.

Quest On William Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 482 out of 1105 reviews
Rating 8 - Good. 419 out of 1105 reviews
Rating 6 - Okay. 131 out of 1105 reviews
Rating 4 - Poor. 46 out of 1105 reviews
Rating 2 - Terrible. 27 out of 1105 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rachel

Traveled with family
Liked: Amenities
Friendly staff on arrival and check out. Clean and close to everything.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, room comfort
Clean room, staff was attentive and helpful with hot water issue. 2 bed/2bath suite was a nice large size for 3 adults. The location was in a central location and within walking distance to many restaurants.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tim, REDLAND BAY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good size living space and furnishings. Close walk to mall/city centre. Handy corner for different tram routes. Staff were extremely helpful and genuinely nice.
Stayed 6 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities
Wonderful staff and great location
Stayed 1 night in Sep 2025

10/10 Excellent

IAN

Stayed 2 nights in Sep 2025

6/10 Okay

Alex

Business traveler
Liked: Room comfort
Disliked: Cleanliness

Not impressed

I found an open condom tucked into the couch… not impressed at all
Stayed 1 night in Sep 2025

8/10 Good

Adriano, Russell Lea

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Tara

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
5 night stay, central location and easy access to trams. Staff helpful and property clean, cleaners were efficient and friendly. However the street noise level was terrible, the curtains didn’t block out lighting from the main road. We asked to move on the first night but this was declined as we booked a one bedroom studio. And all were on that side of the building. The couch was so low to the ground was unusable. The photos online did not accurately reflect the rooms, which are tired and dated.
Stayed 5 nights in Aug 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great find for travelling for the rugby test. We were fortunate to book well ahead and get a good rate.
Stayed 4 nights in Jul 2025

8/10 Good

Abdullateef

Traveled with family and small children
Liked: Amenities
Average hotel with good location
Stayed 4 nights in Jul 2025

10/10 Excellent

Carolyn

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Jul 2025

4/10 Poor

Rachel

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms did not match photos, weird layout, old furniture and stains on couch.
Stayed 3 nights in Jul 2025

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Bevan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, with awesome staff, the cleaning and service was excellent. Thanks
Stayed 5 nights in Jun 2025

8/10 Good

Judith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close vicinity to all parts of Melbourne
Stayed 5 nights in Jun 2025

6/10 Okay

Jacqueline

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Julie

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant staff on check-in, big "executive" apartment, location was perfect for our CBD meeting. The bathroom has no room/shelves for toiletries etc. one bare wall could do with a couple of plain shelves. Very large kitchen with all facilities and supplies. The very lowest two couches ever.... impossible to get out of once down...strange. TV a bit hit & miss, lots of static/interference. Very clean.
Stayed 2 nights in May 2025

8/10 Good

Katie

Traveled with family
Liked: Cleanliness
Great location, friendly staff, room upgrade
Stayed 1 night in Apr 2025

6/10 Okay

null

Large and centrally located

Large unit, centrally located. A bit tired design but as expected with the Quest brand. Value for money considering the costs of accommodation in MEL. Will consider for future stays
Stayed 1 night in Mar 2025

10/10 Excellent

Caitlin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
After arriving after hours the staff were very efficient and communicating that a staff member would shortly arrive to help with check in. Fast and efficient with an upgrade to my advantage! Room was clean and just as described. Will definitely staff at the quest on my next trip to Melbourne! 10/10
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Christine, Vancouver

Liked: Cleanliness
Stayed 3 nights in Mar 2025

4/10 Poor

Amelia

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had a two bedroom executive apartment. It was small and I didn't like that there were so many problems with the getting the daily cleaning done properly, the ammenities that were in the apartment were dated and only 1 lift out of 2 lifts were working on one of the busiest sporting weeks in Melbourne. The only thing that was great was the location
Stayed 5 nights in Mar 2025