Aparthotel

Quest On William

Property class: 4.5

Choose dates to view prices

Photo gallery for Quest On William

A modern hotel room with a dining area, a sofa set, and large windows offering city views.
A multi-story hotel with a modern facade, large windows, and a prominent entrance.
A modern kitchen with white cabinetry, a built-in dishwasher, and a large window overlooking a cityscape.
A hotel room with two beds, a large window with a city view, a bedside table with a lamp, and a wall-mounted artwork.
A modern hotel room with a large window, a round table with chairs, a sofa, and a small desk with a potted plant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
172 William Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Flinders Lane
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

Studio Apartment

  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Apartment

  • 764 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Apartment

  • 775 sq ft
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Executive One Bedroom Apartment

  • 764 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Two Bedroom Apartment

  • 947 sq ft
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Three Bedroom Apartment

  • 1421 sq ft
  • Sleeps 6
  • 3 King Beds OR 1 King Bed and 4 Twin Beds

Deluxe Two Bedroom Apartment

  • 1270 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds or 1 King Bed, 2 Twin Beds and 1 Queen Bed

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About the neighborhood

Melbourne

Located in Melbourne Central Business District, Quest On William is within a 5-minute walk of Collins Street and within 15 minutes of other popular attractions like Melbourne Central. The 45 rooms at this 4.5-star aparthotel include kitchens, dining areas, and refrigerators.

What's nearby

  • Melbourne Central - 5 min walk - 0.3 miles
  • Flinders Lane - 5 min walk - 0.3 miles
  • Bourke Street Mall - 7 min walk - 0.4 miles
  • SEA LIFE Melbourne - 9 min walk - 0.5 miles
  • Queen Victoria Market - 12 min walk - 0.7 miles

Getting around

  • Flagstaff Station - 5 min walk
  • Southern Cross Station - 7 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Patricia Coffee Brewers - ‬1 min walk
  • ‪Bourke Street Green - ‬2 min walk
  • ‪Lim Kopi - ‬1 min walk
  • ‪Luci - ‬3 min walk
  • ‪The Douglas Club - ‬3 min walk

About this property

Quest On William

At Quest On William, guests have access to a gym, free WiFi in public areas, and conference space. Self parking is offered for AUD 50 per night. Front-desk staff can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include express check-in and express check-out.
Each apartment is soundproofed and features a kitchen and space to spread out with a dining area. Guests can expect to find free WiFi and a 45-inch LCD TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and a phone. Limited housekeeping is available.
Recreational amenities at the aparthotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (AUD 50 per night)
  • Covered, secured self parking on site (AUD 50 per night)
  • Limited onsite self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Room service (limited hours)

Bedrooms

  • Bed sheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 45-inch LCD TV with premium cable channels

Laundry

  • Laundry service
  • Washer/dryer

Work spaces

  • 861 square feet of conference space
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 14 floors
  • 45 units
  • Built in 1997
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 50.0 per night
  • Cribs/infant beds are available for AUD 15.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 500 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: AUD 50 per night (in/out privileges)
  • Nearby parking fee: AUD 50 per night(755 ft away; open 24 hours)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest William Serviced Apts
Quest William Serviced Apts Apartment
Quest William Serviced Apts Apartment Melbourne
Quest William Serviced Apts Melbourne
Quest William Apartment Melbourne
Quest William Apartment
Quest William Melbourne
Quest On William Melbourne
Quest On William Melbourne
Quest On William Aparthotel
Quest On William Aparthotel Melbourne

Frequently asked questions

Is free cancellation available at Quest On William?

Quest On William offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Quest On William?

As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at Quest On William on Nov 15, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Quest On William?

This aparthotel is situated in Melbourne Central Business District within a 10-minute walk of Melbourne Central, Collins Street, and Bourke Street Mall. You'll also find Queen Victoria Market and Marvel Stadium less than a mile away.

Is parking available on site at Quest On William?

Yes, secured parking is offered for AUD 50 per night with in/out privileges.

Does Quest On William have a casino at the property?

No, Quest On William doesn't have a casino.

Is there an indoor pool at Quest On William?

No, there is no indoor pool at this aparthotel.

Is Quest On William a good place to stay for couples?

Couples staying at this aparthotel will appreciate amenities like a kitchen as well as concierge services and a gym.

Does Quest On William have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Quest On William feature a restaurant that includes a breakfast menu?

No, Quest On William doesn't have a restaurant that serves breakfast.

Does Quest On William allow pets to stay for free?

No, pets aren't allowed at Quest On William.

Does Quest On William have connecting rooms available?

No, there aren't connecting guestrooms at this aparthotel.

Where is the closest airport to Quest On William?

The closest major airport to Quest On William is Melbourne, VIC (MEB-Essendon), which is 10 mi away (21 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 14.3 mi away (26-minute drive).

Are there rooms with balconies that I can book at Quest On William?

Yes, some apartments at Quest On William offer a balcony.

Quest On William Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 499 out of 1147 reviews
Rating 8 - Good. 431 out of 1147 reviews
Rating 6 - Okay. 139 out of 1147 reviews
Rating 4 - Poor. 51 out of 1147 reviews
Rating 2 - Terrible. 27 out of 1147 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Nice room,staff behave good,all facilities are good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and very accommodating.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
Room was clean, and staff were fantastic. Unfortunately there is a lot of street noise, although they do provide ear plugs for sleeping.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
3 bedroom unit was amazing value - nice layout, plenty of room, great facilities in the room & awesome view! We will be back!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and property, with excellent customer service and comfortable furnishings, beds, etc. We had a few issues with our apartment but once we raised them with the property they sorted them out immediately and provided a gift to apologise.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Great location close to city centre and trams.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Great property middle of CBD walk to transport so very convenient easy to get around the room had a washer dryer etc and good size. Stayed here many times so it’s not luxurious but at the same time does a very respectable job and very functional.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Neat and clean room. Great location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great for a short stay.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room is clean, staff are nice, goood stay
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

Liked: Communication
Service is good and people is so nice
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Liked: Check-in, communication
Staff were fantastic and location was perfect. That aside, the room
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
The apartment needs some modernisation in places. The lounge and carpets are quite worn. And the bed not very comfortable. The bathroom has been redone and the shower was terrific. For the price and location it was a good choice.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Wonderful staff and great location
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, conveniently located. Staff were very helpful and friendly.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Clean large room, comfortable beds.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Friendly staff.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, modern clean property
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
It was clean, conveniently situated near a tram stop on Bourke St, making it easy to get around the city. Parking was only a few spots and only small cars can fit. The alley way in and out is also narrow. Heating was panel heaters, which took a bit to work out, but worked ok. Bed was clean and comfortable, but for me the pillows could do with an upgrade. Water pressure was lovely, good shower experience.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Amenities
Average hotel with good location
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Amenities
Friendly staff on arrival and check out. Clean and close to everything.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay here, will be back again when in Melbourne.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Car park pokey Room was great
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay as always!
Stayed 1 night in Sep 2023