City Edge on Elizabeth4.0 out of 5.0
Recent guest reviews
Great location! Pretty close to everything like the emporium shopping center, Hoyts cinema and some Asian restaurants. The receptionist was very friendly and she recommended some tourist attraction places to us, showed us the direction and how to use the transportation. It was a great experience.
In Melbourne for a quick work trip. I checked into my room between meetings on a 42c day and found the room to be insanely hot as the blinds were open and the room had caught the afternoon sun, heating the room to well over 50c. No problem, AC will sort it out. Nope. I contacted the desk who tried to fix it however I had to get to another meeting so left it with them. We agreed that if it wasn't fixed when I came back they'd put me in another room. These things happen, I'm reasonable and that's a good solution. Unfortunately when I returned to the hotel the AC was not fixed and they'd rented out the other room. Uncool. The room was still insanely hot so I had to leave the hotel.
We are currently staying at City Edge on Elizabeth, checked in on Monday afternoon. The hallways have an unpleasant smell....mixture of food and ciggerette smoke. The room was dissapointing, a lot smaller than I was expecting from photos on the booking website booking.com The shower stall could use a good scrub as there is mould and grime on the tiles and shower screen door. The hotel also does not provide face wash cloths, when I asked at reception for them thinking it was an oversight by housekeeping I was informed that they do not have wash cloths!!!!! There is one small towel rail in the bathroom and no hook on the back of the door so there is nowhere to hang a 2nd towel to dry. The floor mat provided was not clean with brown spots all over it. The carpet in the room is badly stained and would benefit from a good carpet clean. Apartments are not serviced during your stay unless you stay longer than 7 days, you are expected to take rubbish out ect, however no additional rubbish bags are provided and bin provided is small and not adequate for a stay linger than 1 or 2 days. Washing machine is provided however no laundry liquid. To use the kettle in the kitchenette you are required to use an extension cord as the powerpoint is high up and kettle cord does not reach. What is provided in kitchenette is inadequate.....one saucepan and no frypan???? If you wanted to prepare a meal you would not be able to. You can hear a lot of noise from the street at nigjt. Bed was comfortable, pillows were not. Location is ideal for public transport and resturants.
We arrived on Monday evening to check in. There were a few negatives feedback that I would like to share. 1)We were informed that there will be no Housekeeping unless request upon. Which is very much ridiculous because for a service apartment there should be Housekeeping every day regardless what's the excuse is. 2) If wants to do laundry and required detergent powder, it can be bought at the reception counter. This is another absurd thing to say the least. U provide washing machine but no detergent. I will definitely not come back here again. As a matter of fact we are checking out from City Edge On Elizabeth to another service apartment just round the next block.
"Being a long way from home and new to Melbourne the staff, Zafreen Ashley and Martina were outstanding! The ladies knowledge of Melbourne was brilliant, which is very important to a customer.Nothing was a problem, the apartment was small, but it made up by the cleanliness and quiet. Thank you all for my pleasant stay, and I hope to to see you again."
Visiting Melbourne with the family, easy access to restaurants and groceries. It was clean and the family room was decent. The aircon/heating for the room didn't work but they supplied average portable heaters which was a let down. Having read previous reviews about poor WiFi and responses from the edge reporting it was fixed, it was disappointing to find such poor service and dropouts. Will think twice before going there again, and I cannot trust any responses the give to counter bad reviews.
Stayed in a 2 bedroom apartment, very clean and tidy appearance, adequate for a 2 night stay. Could hear some street noise, but wasn't too bad, close to tram stops and Queen Victoria Market. Good security and welcoming staff.
Close to PT and supermarkets in Melbourne Central. Liked having a stove but would have been better to have an oven rather than a dishwasher (could have easily washed dishes in the sink). Wifi free and worked well, would have liked a powerpoint closer to the table rather than the bedside chest. Location can get noisy late at night and early morning much like many other CBD locations.
I have been living in this hotel one year ago, last time I was not happy because the room was not cleaned at all but this time it has been improved a lot with regards to the customer service, the cleanliness in the room. The location is awesome, it only takes you a few walk to Melbourne central and it is pretty close to Victoria Market as well.
酒店环境不错 交通便利 周围也有很多商店 房间有厨房可以做饭吃 很方便 很适合外地旅行者，下次来墨尔本的话，我们还会来这里住的
- Walking distance to Melbourne Central and Queen Victoria Market
- Free WiFi in rooms and public areas
- Laundry facilities
- Airport shuttle (fees apply)
Located in Melbourne Central Business District, City Edge on Elizabeth is within a 10-minute walk of popular sights such as Melbourne Central and Queen Victoria Market. This 63-room, 4-star aparthotel has in-room conveniences like kitchens, refrigerators, and microwaves. RMIT University and Bourke Street Mall are a short walk from the aparthotel, which is in the historical district.
For your convenience, a continental breakfast is served each morning for a fee.
All 63 air-conditioned apartments feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and 24-inch LCD TVs. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards. Weekly housekeeping is available.
City Edge on Elizabeth features free WiFi in public areas and laundry facilities. If you drive, self parking is AUD 35 per night, or you can take advantage of the airport shuttle during limited hours for AUD 19 per person one-way. Staff members are on hand to provide tour or ticket assistance and luggage storage.
Reviews from Trip Advisor
63% of guests recommend this hotelTotal of 10 reviews