Hotel Acqua Medellín

3.0 star property
Hotel with free breakfast, 5-minute walk to Lleras Park

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Photo gallery for Hotel Acqua Medellín

Reception
Front of property
Terrace/patio
Superior Twin Room, 2 Double Beds | In-room safe, individually decorated, desk, blackout drapes
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Carrera 35 No. 7-47 / 55, Medellín, Antioquia, 50021
  • Place, Lleras Park
    ‪5 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪8 min walk‬
  • Place, Poblado Park
    ‪10 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪29 min drive‬

Room options

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Medellín

Located in El Poblado, Hotel Acqua Medellín is a leisurely stroll from popular sights such as Lleras Park and Poblado Park. The 43 rooms at this 3-star hotel include Smart TVs and TVs and guests can enjoy free breakfast.

What's nearby

  • Lleras Park - 5 min walk - 0.3 miles
  • Medellín Clinic - El Poblado - 8 min walk - 0.5 miles
  • Poblado Park - 10 min walk - 0.6 miles
  • El Tesoro Shopping Park - 15 min walk - 0.8 miles
  • Santafé Mall - 19 min walk - 1.0 mile

Getting around

  • Alpujarra Station - 6 min drive
  • Jose Maria Cordova Intl. Airport (MDE) - 32 min drive

Restaurants

  • ‪CAROLINA - ‬1 min walk
  • ‪Belisario - ‬1 min walk
  • ‪Naan - ‬1 min walk
  • ‪Voila Vinos - ‬1 min walk
  • ‪Calixto - ‬1 min walk

About this property

Hotel Acqua Medellín

Hotel with free breakfast, 5-minute walk to Lleras Park
At Hotel Acqua Medellín, guests have access to free WiFi in public areas, coffee in a common area, and a computer station. Airport transportation is made easy with an airport shuttle (available on request) for COP 130000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and securing valuables. Additional amenities include a vending machine and a water dispenser.
Guests can expect to find free WiFi and 48-inch Smart TVs with digital channels and Netflix. Bathrooms offer rainfall showers and hair dryers. Free local calls, laptop-compatible safes, and desks are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:00 PM at scheduled times and on request

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Designer stores

Family friendly

  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Built in 2011
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator on request

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: COP 70000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 3 kids, 3 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: COP 5000 per person, per stay. This fee does not apply to children under 1 year of age.
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: COP 130000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: COP 70000 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Acqua Express
Acqua Express Medellin
Hotel Acqua
Hotel Acqua Express
Hotel Acqua Express Medellin
Hotel Acqua Express Medellin
Acqua Express Medellin
Acqua Express
Hotel Hotel Acqua Express Medellin
Medellin Hotel Acqua Express Hotel
Hotel Hotel Acqua Express
Hotel Acqua Express
Hotel Acqua Medellín Hotel
Hotel Acqua Medellín Medellín
Hotel Acqua Medellín Hotel Medellín

Frequently asked questions

Are free cancellation options available at Hotel Acqua Medellín?

Hotel Acqua Medellín offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do near Hotel Acqua Medellín?

This hotel is situated in El Poblado within a short 5-minute walk of Lleras Park and also 12 minutes on foot from Poblado Park. You'll also find El Tesoro Shopping Park and Oviedo Shopping Center within a short drive.

Is there parking available at Hotel Acqua Medellín?

No, this hotel doesn't offer parking.

Does Hotel Acqua Medellín have a casino at the property?

No, Hotel Acqua Medellín doesn't have a casino.

Is there an indoor pool at Hotel Acqua Medellín?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Acqua Medellín?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and Netflix as well as designer stores.

Are there hot tubs at Hotel Acqua Medellín?

No, there isn't a spa tub at this hotel.

Does Hotel Acqua Medellín have a restaurant that serves breakfast?

Hotel Acqua Medellín offers free self-serve breakfast each morning though there is no restaurant.

Does Hotel Acqua Medellín allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Acqua Medellín.

Does Hotel Acqua Medellín have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Acqua Medellín?

The closest major airport to Hotel Acqua Medellín is Jose Maria Cordova Intl. Airport (MDE), which is 12.9 mi away (32 minutes by car).

Are there rooms with balconies at Hotel Acqua Medellín?

Yes, some guestrooms at Hotel Acqua Medellín offer a balcony and may feature city views.

Hotel Acqua Medellín Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 219 out of 414 reviews
Rating 8 - Good. 118 out of 414 reviews
Rating 6 - Okay. 39 out of 414 reviews
Rating 4 - Poor. 20 out of 414 reviews
Rating 2 - Terrible. 18 out of 414 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 4 nights in Sep 2025

8/10 Good

Samuel

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Excelente area justo al lado del rest de Karol G Lo malo es que estan en remodelación si la vas a pasar despertando tarde no lo recomiendo demasiado ruido durante el dia
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristy Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, the hotel is under construction at this time, but the hours are 9am-5pm so it doesn't interfere with sleep. It is right in the Provenza passage to all the clubs and restaurants.
Stayed 4 nights in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Hotel centrico. Ubicado en la misma calle de provenza. Restaurant, mall cerca. Servicio muy amable. La vista muy bonita. Hay mucho ruido en las noches por la musica. Asi que recomiendo irte de fiesta porque no vas a descansar. Pero muy bueno el desayuno.
Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Stayed 4 nights in Aug 2025

6/10 Okay

Delisse

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Leslie, NORTH BRUNSWICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been going to Medellín since 2021 several times a year and staying at the same 2 or 3 hotels depending on their availability and this is one of them. It's located literally at the end of Provenza.. the very heart of El Poblados restaurants & clubs scene. So if you want to relax at night this is not rhe place but if you want fun and excitement you will be in the middle of it.. in the best way possible 😥😍🙏😍🙏
Stayed 3 nights in Aug 2025

10/10 Excellent

Gilberto, Penbroke Pines

Traveled with group
Liked: Cleanliness, staff & service, amenities
I have to say that management and all staff are very kind live with polite and willing to go the extra mile to accommodate us. Therefore, there is only good things to say about the hotel in their staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samuel

Stayed 4 nights in Jul 2025

10/10 Excellent

Juan, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 3 nights in Jul 2025

8/10 Good

Glorielys

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Un buen hotel, céntrico y con restaurantes muy cerca. El desayuno es variado. Es importante tomar en consideración la localización, ya que hay discotecas y, por ende, mucha algarabía durante las noches. Si busca un lugar así, el hotel es ideal.
Stayed 4 nights in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adriana was very helpful and attentive.
Stayed 2 nights in May 2025

10/10 Excellent

Jomarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Luisianna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación si deseas pasear por Provenza caminando.
Stayed 3 nights in May 2025

10/10 Excellent

Iris Migdalia Hernandez

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and professional, I’m going to come back soon , with more people, we were a group of 6 , we’re planning to go like 20 or 30 people next time, highly recommended
Stayed 2 nights in May 2025

8/10 Good

Cortes

Liked: Cleanliness, staff & service
Area muy centrica, ambiente muy bueno para pasarla bien
Stayed 2 nights in May 2025

10/10 Excellent

Alberto N

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff super friendly and helpful clean aswell definitely coming back.
Stayed 4 nights in Apr 2025

4/10 Poor

MIGUEL, San Juan

Stayed 4 nights in Apr 2025

10/10 Excellent

Maria, New Britain

Stayed 3 nights in Apr 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

JOHN

Stayed 3 nights in Mar 2025

10/10 Excellent

Elan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location, slightly quieter than I had expected it to be.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose juan

Stayed 3 nights in Mar 2025