See all properties

Hotel Sumatera

2.5 star property

Choose dates to view prices

Photo gallery for Hotel Sumatera

Lobby
Front of property
Restaurant
Deluxe Room | Desk, laptop workspace, free WiFi, bed sheets
Standard Room | Bathroom | Shower, hydromassage showerhead, free toiletries, soap

Reviews

4.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Jl. Sisingamangaraja No: 35, Kotamatsum III, Medan Kota - Medan, Medan, 20212
  • Place, Great Mosque of Medan
    ‪3 min walk‬
  • Place, Maimun Palace
    ‪5 min walk‬
  • Place, Medan Mall
    ‪15 min walk‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room | Desk, laptop workspace, free WiFi, bed sheets

Economy Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Desk, laptop workspace, free WiFi, bed sheets

Superior Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

About the neighborhood

Medan

Hotel Sumatera places you within a 10-minute stroll of Great Mosque of Medan and Maimun Palace. This 25-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Great Mosque of Medan - 3 min walk - 0.2 miles
  • Maimun Palace - 5 min walk - 0.3 miles
  • Tjong A Fie's Mansion - 14 min walk - 0.8 miles
  • Medan Mall - 15 min walk - 0.8 miles
  • Sun Plaza - 6 min drive - 1.2 miles

Getting around

  • Medan Station - 13 min drive
  • Medan (KNO-Kuala Namu Intl.) - 42 min drive

Restaurants

  • ‪Garuda Cafe - ‬2 min walk
  • ‪Mie pansit Betty - ‬3 min walk
  • ‪warkop sari umsu - ‬2 min walk
  • ‪Rumah Makan Putra Raya - ‬1 min walk
  • ‪RM. & Buffet Family - ‬2 min walk

About this property

Hotel Sumatera

Hotel Sumatera features free WiFi in public areas, conference space, and coffee in a common area. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Additional amenities include free newspapers, a TV in a common area, and a porter/bellhop.
Guests can expect free WiFi and 20-inch TVs with satellite channels. Bathrooms offer hydromassage showers and free toiletries. Desks are also available.

Similar properties

Reception
Collection O Medan City Near Rsud Dr Pirngadi Formerly Tmj Guest House
  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
$6 nightly
The price is $6
Mar 27 - Mar 28
Total with taxes and fees
Collection O Medan City Near Rsud Dr Pirngadi Formerly Tmj Guest House

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 538 square feet of conference space

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 20-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The property charges 8 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Credit card charges are subject to a surcharge of 8 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 1:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Clothing is optional at Hotel Sumatera.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No alcohol is served or permitted at Hotel Sumatera.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Hotel Sumatera
Hotel Sumatera Medan
Sumatera Medan
Hotel Hotel Sumatera Medan
Medan Hotel Sumatera Hotel
Sumatera
Hotel Sumatera Hotel
Hotel Sumatera Medan
Hotel Sumatera Hotel Medan

Frequently asked questions

Are free cancellation options available at Hotel Sumatera?

Hotel Sumatera offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see close to Hotel Sumatera?

This hotel in Medan is within a 10-minute walk of Great Mosque of Medan and Maimun Palace. You'll also find Tjong A Fie's Mansion and Medan Mall less than a mile away.

Is parking available on site at Hotel Sumatera?

Yes, self parking is offered for free at the hotel.

Does Hotel Sumatera include a casino?

No, Hotel Sumatera doesn't have a casino.

Is there an indoor pool at Hotel Sumatera?

No, there is no indoor pool at this hotel.

Is Hotel Sumatera good for couples?

Couples staying at this hotel will appreciate amenities like a hydromassage showerhead as well as a restaurant and free evening reception.

Does Hotel Sumatera have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Sumatera feature a restaurant that includes a breakfast menu?

No, Hotel Sumatera doesn't have a restaurant that serves breakfast.

Does Hotel Sumatera allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Sumatera.

Does Hotel Sumatera have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Sumatera?

The closest major airport to Hotel Sumatera is Medan (KNO-Kuala Namu Intl.), which is 22.5 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Hotel Sumatera?

No, at Hotel Sumatera, there aren't any guestrooms that list a balcony.

Hotel Sumatera Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

4.0/10

Cleanliness

4.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

R

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 25 nights in Jul 2021

6/10 Okay

ao-chan, NGO, JPN

Liked: Staff & service, amenities
部屋は　古いですが、　受付の対応は非常に丁寧で、思いやりがあり、スマホでの音声変換アプリも併用していました。 朝食は　簡素ですが　ピラフが非常に旨かったです。 ホテルへはタクシーを利用されるのが一番です。不整備の側道や信号機が少ないので、帰りは　KNO　国際空港へタクシーを使いました。物価が安いのでそんなに高くありませんでした。 なお、コンビニに対面にあり便利でした。
Stayed 3 nights in Jan 2020

4/10 Poor

Roesmal

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019